Method and device for providing matching information for a means of transportation

Abstract

According to one embodiment, a method and a device are disclosed, comprising: a receiving unit obtaining user information and destination information from a user account, including at least one of user age, user gender, user location, purpose of movement, degree of urgency, and disability information; a receiving unit obtaining provider information and transportation means information regarding available transportation means from a plurality of transportation provider accounts, including at least one of transportation provider age, transportation provider gender, transportation provider location, transportation provider career, and careable field; a processor determining a priority for the plurality of transportation provider accounts based on the user information, the destination information, the provider information, and the transportation means information; and a processor providing matching information for some of the plurality of transportation provider accounts to the user account based on the priority.

Description

Technology Field

[0001] The technical field of the present disclosure relates to a technical field for providing matching information for means of transportation, and specifically relates to a technical field for acquiring user information and destination information, acquiring provider information and information on means of transportation available from a plurality of transportation provider accounts, and providing customized matching information for means of transportation based thereon. Background Technology

[0003] Existing mobility support services for the transportation-vulnerable primarily focus on hospital transfers or simple route optimization, which limits their ability to adequately reflect users' physical conditions or emotional factors. In particular, while the elderly and people with disabilities frequently require care or emergency response during transit, existing simple dispatch systems make it difficult to ensure safe and comfortable movement.

[0004] Furthermore, with the deepening of the aging society, the demand for mobility for various purposes—such as leisure activities, travel, and cultural life—is increasing beyond hospitals; however, an integrated and customized service system to meet this demand is currently lacking. In particular, the elderly, who have difficulty using IT devices, face limitations in using mobile application-based services, resulting in restrictions in terms of service accessibility.

[0005] Meanwhile, despite the diverse types of vehicles and care personnel used for mobility support, the absence of matching algorithms optimized for user characteristics leads to the inefficient utilization of resources. For instance, there are issues that reduce operational efficiency, such as specialized vehicles being assigned to users who do not require wheelchair lifts, or professional personnel being deployed even in situations where emergency response is unnecessary.

[0006] Accordingly, there is a growing need for next-generation customized mobility support technology that can provide safer and more emotionally engaging transportation by matching vehicles with care personnel while comprehensively considering the user's physical condition, medical needs, and emotional factors. Prior art literature

[0008] Korean Registered Patent No. 10-2279818 (July 14, 2021) Method, system, and non-transient computer-readable recording medium for providing mobility services for the transportation-vulnerable The problem to be solved

[0009] The problem to be solved by the present disclosure is to solve the problem of the aforementioned prior art by providing a technology that acquires user information and destination information, acquires provider information and transportation means information regarding available transportation means from a plurality of transportation provider accounts, and provides customized matching information for transportation means based thereon.

[0010] The problems to be solved in this disclosure are not limited to those mentioned above, and other unmentioned problems will be clearly understood by a person skilled in the art from the description below. means of solving the problem

[0012] As a technical means for achieving the technical problem described above, a method for a device according to the first aspect of the present disclosure to provide matching information for a means of transportation may include: a receiving unit obtaining user information and destination information from a user account, including at least one of user age, user gender, user location, purpose of transportation, degree of urgency, and disability information; a receiving unit obtaining provider information and information on a means of transportation available from a plurality of transportation provider accounts, including at least one of transportation provider age, transportation provider gender, transportation provider location, transportation provider career, and careable field; a processor determining a priority for the plurality of transportation provider accounts based on the user information, the destination information, the provider information, and the means of transportation information; and a processor providing matching information for some of the plurality of transportation provider accounts to the user account based on the priority.

[0013] Additionally, the step of determining the priority for the plurality of mobility provider accounts may include: determining a care capability suitability score that indicates the degree of ability of the mobility provider to care for the user based on the disability information, the careable field, and the mobility means information; and determining the priority based on the care capability suitability score.

[0014] Additionally, the step of determining the priority for the plurality of mobility provider accounts may include: determining a care emotional suitability score that indicates the degree to which the mobility provider is emotionally suitable to care for the user based on the user age, the user gender, the mobility provider age, the mobility provider gender, and the mobility provider experience; and determining the priority based on the care emotional suitability score.

[0015] Additionally, the step of determining the priority for the plurality of mobility provider accounts may include: determining a mobility convenience score that indicates the degree of convenience for the user to move based on the user location, the mobility provider location, the distance from the user location to the destination, and the mobility means information; and determining the priority based on the mobility convenience score.

[0016] Additionally, the step of determining the priority for the plurality of mobility provider accounts may further include: determining an emergency level based on the degree of urgency, the degree of disability, and the purpose of mobility; determining weights for each of the care capability suitability score, the care emotion suitability score, and the mobility convenience score based on the emergency level; and determining the priority based on the weights.

[0017] In addition, the step of determining the weights may be determined such that when the emergency level is higher than the first threshold level, the weights are gradually lowered in the order of the care ability suitability score, the mobility convenience score, and the care emotion suitability score.

[0018] A device for providing matching information for means of transportation according to a second aspect of the present disclosure may include: a receiving unit that obtains user information and destination information including at least one of user age, user gender, user location, purpose of transportation, degree of urgency, and disability information from a user account, and obtains provider information including at least one of provider age, provider gender, provider location, provider career, and careable field from a plurality of transportation provider accounts, and means of transportation information for available means of transportation; and a processor that determines a priority for the plurality of transportation provider accounts based on the user information, the destination information, the provider information, and the means of transportation information, and provides matching information for some of the plurality of transportation provider accounts to the user account based on the priority. Effects of the invention

[0020] According to one embodiment of the present disclosure, by comprehensively analyzing the user's physical information, medical history, emotional factors, etc., and simultaneously matching the optimal vehicle and care personnel, the user can receive a service that satisfies physical safety and emotional satisfaction, rather than just simple transportation.

[0021] In addition, user satisfaction can be improved by providing matching information that comprehensively considers factors such as travel distance, vehicle accessibility, personnel qualifications, and cost efficiency.

[0022] In addition, by supporting travel to destinations outside the hospital, such as leisure, travel, and attending performances, it is possible to promote social participation of the transportation-vulnerable and improve their quality of life.

[0023] The effects of the present disclosure are not limited to those mentioned above, and other unmentioned effects will be clearly understood by a person skilled in the art from the description below. Brief explanation of the drawing

[0025] FIG. 1 is a block diagram schematically illustrating the configuration of a device according to one embodiment. FIG. 2 is a flowchart illustrating each step of operation of a device according to one embodiment. FIG. 3 is a configuration diagram showing the network configuration of a system for providing matching information for a means of transportation according to one embodiment. Figure 4 is a diagram illustrating an example of a device providing matching information in response to a user's service request. Figure 5 is a diagram illustrating an example of a device providing customized matching information according to the user's situation. Specific details for implementing the invention

[0026] The advantages and features of the present disclosure and the methods for achieving them will become clear by referring to the embodiments described below in detail together with the accompanying drawings. However, the present disclosure is not limited to the embodiments disclosed below but can be implemented in various different forms, and the embodiments provided are merely to make the disclosure complete and to fully inform those skilled in the art of the scope of the present disclosure.

[0027] The terms used in this specification are for describing embodiments and are not intended to limit the disclosure. In this specification, the singular form includes the plural form unless specifically stated otherwise in the text. The terms “comprises” and / or “comprising” as used in this specification do not exclude the presence or addition of one or more other components in addition to the components mentioned. Throughout the specification, the same reference numerals refer to the same components, and “and / or” includes each of the mentioned components and all combinations of one or more. Although terms such as “first,” “second,” etc., are used to describe various components, these components are not limited by these terms. These terms are used merely to distinguish one component from another. Accordingly, the first component mentioned below may be the second component within the technical scope of this disclosure.

[0028] Unless otherwise defined, all terms used herein (including technical and scientific terms) may be used in a meaning commonly understood by a person skilled in the art. Additionally, terms defined in commonly used dictionaries are not to be interpreted ideally or excessively unless explicitly and specifically defined otherwise.

[0029] Spatially relative terms such as "below," "beneath," "lower," "above," and "upper" may be used to facilitate the description of the relationship between one component and other components as illustrated in the drawings. Spatially relative terms should be understood as encompassing different orientations of components during use or operation, in addition to the orientations depicted in the drawings. For example, if a component depicted in a drawing is inverted, a component described as "below" or "beneath" of another component may be placed "above" of that component. Therefore, the exemplary term "below" may encompass both the lower and upper directions. Components may also be oriented in other directions, and accordingly, spatially relative terms may be interpreted according to the orientation.

[0030] Embodiments are described in detail below with reference to the drawings.

[0031] FIG. 1 is a block diagram schematically illustrating the configuration of a device (100) according to one embodiment. Referring to FIG. 1, the device (100) may include a receiver (110) and a processor (120).

[0032] A receiving unit (110) according to one embodiment can obtain user information and destination information from a user account, including at least one of user age, user gender, user location, purpose of movement, degree of urgency, and disability information. Additionally, the receiving unit (110) can obtain provider information and transportation means information regarding available transportation means from a plurality of transportation provider accounts, including at least one of transportation provider age, transportation provider gender, transportation provider location, transportation provider career, and careable field.

[0033] A processor (120) according to one embodiment can determine the priority for a plurality of mobility provider accounts based on user information, destination information, provider information, and means of transportation information. Additionally, the processor (120) can provide matching information for some of the plurality of mobility provider accounts to the user account based on the priority.

[0034] Additionally, it should be noted that the device (100) may be combined by various combinations of conventional networks, such as the Internet network or a mobile communication network, and there are no special limitations on this process, in which the device (100) obtains user information and destination information including at least one of user age, user gender, user location, purpose of movement, degree of urgency, and disability information from a user account at a receiving unit (110), obtains provider information including at least one of provider age, provider gender, provider location, provider career, and careable field from a plurality of mobile provider accounts, and obtains mobility means information regarding available mobility means, and the processor (120) determines the priority of the plurality of mobile provider accounts based on the user information, destination information, provider information, and mobility means information, and provides matching information for some of the plurality of mobile provider accounts to the user account based on the priority.

[0035] In addition, it will be understood by those skilled in the art that other general components may be included in the device (100) in addition to the components illustrated in FIG. 1. For example, it may further include a memory (not shown) for storing user information, destination information, provider information, and means of transportation information, and may further include a transmitter (not shown) that provides matching information for some of a plurality of transportation provider accounts based on priority. Alternatively, it will be understood by those skilled in the art that, according to other embodiments, some components illustrated in FIG. 1 may be omitted.

[0036] A device (100) according to one embodiment can be used by a user and can be connected to all types of handheld-based wireless communication devices equipped with a touch screen panel, such as mobile phones, smartphones, PDAs (Personal Digital Assistants), PMPs (Portable Multimedia Players), tablet PCs, etc. In addition, it can be included in or connected to devices that have a foundation for installing and running applications, such as desktop PCs, tablet PCs, laptop PCs, and IPTVs including set-top boxes.

[0037] In one embodiment, the device (100) may be implemented as a terminal such as a computer that operates through a computer program to realize the functions described in this specification.

[0038] A device (100) according to one embodiment may include, but is not limited to, a system for providing matching information for a means of transportation (not shown) and a related server (not shown). A device (100) according to one embodiment may support an application that provides matching information for a means of transportation.

[0039] In one embodiment, the device (100) may receive a user’s voice query (e.g., “I want to go to a performance venue instead of the hospital this Friday”) and registered profile data. The information entered may be labeled by category, such as physical labels (ability to walk, use of a wheelchair, type of assistive device, etc.), medical labels (need for oxygen supply, priority of emergency response, medication schedule, etc.), emotional labels (preference for companionship, preference for conversation, psychological aversion to outdoor activities, etc.), and destination labels (type of destination such as hospital, leisure facility, travel destination, etc.), and accumulated as AI training data. The labeled data may be used as input vectors in the subsequent model training stage and may also be used for characteristic analysis of identical or similar user groups within the database.

[0040] In addition, in one embodiment, the device (100) may use a supervised learning-based matching model to provide matching information for a means of transportation, and the input layer may be composed of a user profile vector, the hidden layer may be composed of multidimensional features such as vehicle suitability, personnel suitability, and sentiment matching, and the output layer may be composed of an optimal matching result (vehicle + personnel combination). Training may initially be performed based on matching history data generated by an administrator, and subsequently, accuracy may be improved in the form of self-training by continuously reflecting actual matching results (travel time, user satisfaction, care personnel feedback, etc.) accumulated during service operation.

[0041] Additionally, in one embodiment, the device (100) may collect satisfaction evaluations, complaints, additional requests, etc. from the user or care worker after the movement is completed. This feedback data can be used to readjust the weights of the model in conjunction with performance indicators such as matching accuracy, satisfaction with care during movement, and voice interface recognition rate. For example, if feedback that a specific user prefers “conversational staff” is repeatedly accumulated, the device (100) may automatically adjust to set a high ‘emotional care weight’ for the user group. Through this, rather than simple path optimization, multidimensional feature-based AI matching, self-improvement through a continuous Training-Validation-Feedback loop, and user-friendly accessibility through semantic analysis of natural language voice input data can be achieved.

[0042] In the following description, the focus will be on an embodiment in which a device (100) according to one embodiment independently provides matching information for a means of transportation, but as previously mentioned, this may also be performed through linkage with a server. That is, the device (100) and the server according to one embodiment may be implemented as an integrated unit in terms of their functions, the device (100) may be omitted, and it can be seen that the device is not limited to any one embodiment.

[0044] FIG. 2 is a flowchart illustrating each step of operation of a device (100) according to one embodiment.

[0045] Referring to step S210, a device (100) according to one embodiment may obtain user information and destination information from a user account, including at least one of user age, user gender, user location, purpose of movement, degree of urgency, and disability information. In one embodiment, the disability information may include a type of disability and a degree of disability.

[0046] Referring to step S220, a device (100) according to one embodiment can obtain provider information including at least one of a mobile provider age, a mobile provider gender, a mobile provider location, a mobile provider career, and a care-capable field, and mobility means information regarding a mobile means that can be provided, from a plurality of mobile provider accounts.

[0047] Referring to step S230, a device (100) according to one embodiment can determine priority for a plurality of mobility provider accounts based on user information, destination information, provider information and mobility means information.

[0048] In one embodiment, the device (100) may perform scoring on the degree of suitability to the user based on acquired factors when determining the priority for a plurality of mobility provider accounts. For example, the device (100) may determine a care capability suitability score that indicates the degree of ability of a mobility provider to care for a user based on disability information, careable fields, and mobility means information, and may determine the priority based on the care capability suitability score. In one embodiment, the care capability suitability score may indicate the degree of care possible for the type and degree of disability, and may include information on whether a careable mobility means (e.g., whether a wheelchair can be stored, whether a stretcher can be stored, etc.) can be provided.

[0049] Additionally, the device (100) can determine a care emotional suitability score that indicates the degree to which a mobility provider is emotionally suitable to care for a user based on the user's age, user's gender, the mobility provider's age, the mobility provider's gender, and the mobility provider's career, and can determine priorities based on the care emotional suitability score.

[0050] Additionally, the device (100) can determine a mobility convenience score indicating the degree of convenience for the user's movement based on the user's location, the location of the mobility provider, the distance from the user's location to the destination, and the information on the means of transportation, and can determine a priority based on the mobility convenience score.

[0051] Additionally, the device (100) can determine an emergency level based on the degree of urgency, the degree of disability, and the purpose of movement, determine weights for each of the care ability suitability score, care emotion suitability score, and movement convenience score based on the emergency level, and determine priority based on the determined weights. In one embodiment, the degree of urgency may be a concept determined by the user's judgment, and the emergency level may be a concept determined by the system's judgment that comprehensively considers the degree of urgency, the degree of disability, and the purpose of movement, and can be viewed as different concepts.

[0052] In one embodiment, the device (100) may determine that when the emergency level is higher than the first threshold level, the weights are gradually lowered in the order of the care ability suitability score, the mobility convenience score, and the care emotion suitability score. Specifically, the higher the emergency level, the more urgent the user's situation may be, and in this case, care for the user may be of the utmost importance, so the highest weight may be assigned to the care ability suitability score. Additionally, when the user's mobility is urgent, convenient mobility may lead to higher user satisfaction, so the mobility convenience score may be assigned a second-highest weight. Also, in an urgent case, ability and convenience may be prioritized, and accordingly, the importance of emotion may be lower, so the care emotion suitability score may be assigned a third-highest weight.

[0053] Additionally, if the emergency level is lower than the first threshold level and higher than the second threshold level which is lower than the first threshold level, it can be considered an intermediate emergency, and the device (100) can determine that the weights are lowered in the order of the care ability suitability score, care emotion suitability score, and mobility convenience score. Even in the case of an intermediate emergency, the user's safety may be prioritized, so it is determined that the user's care may be important, and thus the highest weight may be assigned to the care ability suitability score. Also, depending on the intermediate emergency situation, the absence of inconvenience in the user's movement may be an important factor, so the care emotion suitability score may be assigned a second-highest weight. Also, in the case of an intermediate emergency, ability and emotion are more important, and accordingly, the importance of convenience may be relatively low, so the mobility convenience score may be assigned a third-highest weight.

[0054] Additionally, if the emergency level is lower than the second threshold level, it can be considered non-urgent, and the device (100) can determine that the weights gradually decrease in the order of mobility convenience score, care emotion suitability score, and care ability suitability score. Specifically, in non-urgent cases, providing convenient mobility to the user may be the most important factor, so the highest weight may be assigned to the mobility convenience score. Also, in non-urgent cases, emotional care may be relatively more important than care ability, so the care emotion suitability score may be assigned a second-highest weight, and the care ability suitability score may be assigned a third-highest weight. In this way, the device (100) can improve user satisfaction by determining a score for the degree of suitability to the user based on elements obtained based on user information, destination information, provider information, and mobility information when providing matching information for mobility means, and by assigning different weights to each score to determine the priority of multiple mobility provider accounts.

[0055] In another embodiment, the device (100) may determine the priority of multiple mobility provider accounts by assigning different weights according to the user's purpose of movement and physical and emotional state. In one embodiment, the device (100) may additionally obtain information on medical assistive devices equipped in the means of transportation (oxygen supply device, medical bed, wheelchair lift, assistive device, etc.), information on travel distance and time, and cost information from the user account and multiple mobility provider accounts.

[0056] For example, if the user's purpose of movement is medical movement (e.g., hospital visit, rehabilitation treatment, etc.) and the emergency level is higher than the first threshold level, the device (100) can determine the priority based on weights assigned in the order of medical assistive device information, careable field, travel distance / time information, and mobility provider experience and cost information. Specifically, in the case of medical movement, the presence of medical assistive devices such as wheelchairs and oxygen supply devices may be the most important factor, so the highest weight may be assigned to the medical assistive device information. Also, in the case of an emergency, medical response capabilities such as emergency response and patient transport experience may be important factors, so the careable field may be assigned a second-highest weight. Additionally, since time efficiency may be more important than long distance, it may be judged to be somewhat more important, so the travel distance / time information may be assigned a third-highest weight. Also, while anxiety relief through emotional support during hospital travel may be a factor to consider, it may be considered to have somewhat low relevance to the purpose of hospital visit, so the mobility provider experience may be assigned a fourth-highest weight. In addition, in emergency situations, health and safety may be prioritized, so costs may be deemed less important and given a high weight of 5th priority in cost information.

[0057] Additionally, if the user's purpose of movement is for leisure purposes (e.g., a performance venue, a park, etc.), the device (100) can determine priority based on weights assigned in the order of the mobility provider's experience, information on the installation of medical assistive devices, information on travel distance and time, and information on careable fields and costs. Specifically, the user may prefer companionship and conversation when going out, and since psychological stability may be an important factor, emotional support may be important. Therefore, the highest weight may be assigned to the mobility provider's experience. Also, since securing basic mobility convenience, such as the ability to ride a wheelchair depending on the user's physical condition, may be important, the information on the installation of medical assistive devices may be assigned a second-highest weight. Additionally, in the case of long-distance travel, fatigue may be high and reducing it may be an important factor, so the information on travel distance and time may be assigned a third-highest weight. Also, in the case of travel for leisure purposes, emotional companionship may be the focus rather than medical emergency response, so it is judged that its importance is low, and the careable fields may be assigned a fourth-highest weight. In addition, since there is a wide range of personal choices for leisure activities, the importance of cost may be low, so cost information may be given a high weight of 5th place.

[0058] Additionally, if the user's purpose of movement is travel (long-distance movement), the device (100) can determine priority based on weights assigned in the order of travel distance / time information, medical assistive device installation information, cost information, and the mobility provider's experience and care capabilities. Specifically, the highest weight may be assigned to the travel distance / time information as route optimization and fatigue management may be important for long distances. Additionally, for long-distance travel, the user may be more likely to change their posture and may prefer high convenience for boarding and alighting, so the medical assistive device installation information may be assigned a second-high weight. Also, for long-distance travel, a high budget may be expected, so an efficient choice relative to the budget may be important, so the cost information may be assigned a third-high weight. Additionally, the importance of the user's psychological stability during long-distance travel is also judged to be somewhat high, so the mobility provider's experience may be assigned a fourth-high weight. Additionally, long-distance travel may also require preparation for emergencies, but since a daily level of response is usually sufficient, its importance may be judged to be low, and thus a high weight of 5th priority may be assigned to the careable field. Accordingly, the device (100) can determine priorities by assigning different situational element weights based on the user's purpose of travel and the user's health condition, thereby enabling the provision of more precise information. Furthermore, the device (100) can learn the situational element weights using an AI model and obtain information on user feedback (satisfaction, reuse rate, claim frequency, etc.) to update the weights accordingly. Through this, the accuracy of the matching can be continuously improved.

[0059] Referring to step S240, a device (100) according to one embodiment may provide matching information for some of a plurality of mobile provider accounts to a user account based on priority. In this regard, it will be explained with reference to FIG. 5.

[0060] FIG. 5 is a diagram illustrating an example in which a device (100) provides customized matching information according to the user's situation. Referring to FIG. 5, a device (100) according to one embodiment can recognize a travel destination through the user's voice input, automatically match a suitable vehicle and care personnel accordingly, and then provide the matching result to the user in the form of a notification. For example, in the case of travel for medical treatment, an elderly person with limited mobility may request a "hospital appointment" by voice, and the device (100) can analyze the user's mobility level (whether a walker or wheelchair is needed), medical history, and travel purpose to match a special vehicle equipped with a wheelchair lift with care personnel who are qualified as nursing assistants. Subsequently, the assignment result is provided to the user terminal in the form of a notification, allowing the user to safely visit the hospital. Additionally, in the case of travel, there may be instances where an elderly couple requests to "go on a trip to Sokcho," and the device (100) can analyze travel time, distance, and medical safety considering long-distance travel conditions to assign a vehicle capable of long-distance travel and care personnel with emergency medical qualifications, and real-time travel information can be transmitted to the guardian's terminal. Along with this, a notification containing information such as departure time, vehicle number, and accompanying personnel can be provided to the user's terminal. Accordingly, the device (100) can improve user satisfaction by providing matching information that comprehensively considers travel distance, vehicle accessibility, personnel qualifications, and cost efficiency, and can promote social participation of the transportation-vulnerable and improve their quality of life by supporting travel to destinations other than the hospital, such as leisure, travel, and attending performances.

[0061] FIG. 3 is a configuration diagram showing the network configuration of a system for providing matching information for means of transportation according to one embodiment. Referring to FIG. 3, a device (100) according to one embodiment can obtain user information and destination information including at least one of user age, user gender, user location, purpose of travel, degree of urgency, and disability information from a user account, and can obtain provider information including at least one of provider age, provider gender, provider location, provider career, and careable field from a plurality of provider accounts, and means of transportation information regarding available means of transportation. In addition, a priority for a plurality of provider accounts can be determined based on user information, destination information, provider information, and means of transportation information, and matching information for some of the plurality of provider accounts can be provided to the user account based on the determined priority. Accordingly, the device (100) can provide a service that satisfies physical safety and emotional satisfaction, rather than just simple transportation, by comprehensively analyzing the user's physical information, medical history, emotional factors, etc., and matching the optimal vehicle and care personnel simultaneously. Additionally, by providing matching information that comprehensively considers travel distance, vehicle accessibility, personnel qualifications, cost efficiency, etc., the user's satisfaction can be improved.

[0062] FIG. 4 is a diagram illustrating an example in which a device (100) provides matching information in response to a user's service request. Referring to FIG. 4, a device (100) according to one embodiment can receive a voice command from a user, recognize a destination for travel, and search for and match a suitable care worker and vehicle. The user can input a natural language query, such as “I want to go to a performance venue this Friday,” through a voice interface, and the device (100) converts this voice input into text through a voice recognition module and performs semantic analysis based on Natural Language Processing (NLP) to identify that the user's request is for leisure purposes (travel to a performance venue). Subsequently, the device (100) calls user information from an internal or external server, and the user information may include information such as age, level of mobility (whether a walking aid or wheelchair is used), medical history, and emotional preference (whether accompaniment is needed). Based on the analysis results, the device (100) can search for the optimal candidate among a specially modified vehicle DB (including wheelchair lifts and wide boarding / alighting spaces) and a care personnel DB (including caregiver qualifications and emotional care experience), and can simultaneously match a wheelchair lift vehicle capable of accessing the performance venue with a care personnel with emotional care experience in response to a user request. Additionally, the device (100) can provide the service results in the form of a notification such as “A vehicle and care personnel have been assigned for travel to the performance venue” through a user terminal or voice guidance. Accordingly, the device (100) of the present invention can generate an AI-based optimal matching result by integrating and analyzing the purpose of travel, physical condition, and emotional factors based on the user’s voice query.

[0063] Various embodiments of the present disclosure may be implemented as software comprising one or more instructions stored in a storage medium (e.g., memory) readable by a machine (e.g., a display device or a computer). For example, a processor (120) of the machine (e.g., processor (120)) may call at least one of the one or more instructions stored from the storage medium and execute it. This enables the machine to be operated to perform at least one function according to the at least one called instruction. The one or more instructions may include code generated by a compiler or code that can be executed by an interpreter. The storage medium readable by the machine may be provided in the form of a non-transitory storage medium. Here, 'non-temporary' merely means that the storage medium is a tangible device and does not contain a signal (e.g., electromagnetic waves), and this term does not distinguish between cases where data is stored semi-permanently and cases where it is stored temporarily.

[0064] According to one embodiment, the method according to the various embodiments disclosed herein may be provided by being included in a computer program product. The computer program product may be traded between a seller and a buyer as a product. The computer program product may be distributed in the form of a device-readable storage medium (e.g., compact disc read-only memory (CD-ROM)), or distributed online (e.g., download or upload) through an application store (e.g., Play Store™) or directly between two user devices (e.g., smartphones). In the case of online distribution, at least a portion of the computer program product may be temporarily stored or temporarily created in a device-readable storage medium, such as the memory of a manufacturer's server, an application store's server, or a relay server.

[0065] Although the present invention has been described with reference to the illustrated drawings, it is not limited by the disclosed embodiments and drawings, and those skilled in the art will understand that it may be implemented in modified forms without departing from the essential characteristics of the above description. Therefore, the disclosed methods should be considered in an illustrative rather than a restrictive sense. Even if the effects of the configuration according to the present invention are not explicitly described in the description of the embodiments, effects predictable by said configuration may also be recognized. The scope of the present invention is defined by the claims, not by the foregoing description, and all variations within the equivalent scope thereof should be interpreted as being included in the present invention. Explanation of the symbols

[0067] 100: Device 110: Receiver 120: Processor

Claims

Claim 1 A method for a device to provide matching information for a means of transportation comprises: a receiving unit obtaining user information and destination information from a user account, including at least one of user age, user gender, user location, purpose of travel, degree of urgency, and disability information; a receiving unit obtaining provider information and information on a means of transportation available from a plurality of mobility provider accounts, including at least one of mobility provider age, mobility provider gender, mobility provider location, mobility provider experience, and careable field; a processor determining an emergency level based on the user information, the destination information, the provider information, and the means of transportation information; a processor determining a priority for the plurality of mobility provider accounts by determining weights for each of a care capability suitability score, a care emotion suitability score, and a mobility convenience score based on the emergency level and the purpose of travel; and a processor providing matching information for some of the plurality of mobility provider accounts to the user account based on the priority.The method includes, wherein the step of determining the weights is determined such that when the emergency level is higher than the first threshold level, the weights are reduced in the order of the care capability suitability score, the mobility convenience score, and the care emotion suitability score; when the emergency level is lower than the first threshold level and higher than the second threshold level, the weights are determined such that the weights are reduced in the order of the care capability suitability score, the care emotion suitability score, and the mobility convenience score; when the emergency level is lower than the second threshold level, the weights are determined such that the weights are reduced in the order of the mobility convenience score, the care emotion suitability score, and the care capability suitability score; when the purpose of movement is medical and the emergency level is higher than the first threshold level, the weights are determined such that the weights are reduced in the order of medical assistive device information, careable fields, travel distance / time information, and mobility provider experience and cost information; when the purpose of movement is leisure, the weights are determined such that the weights are reduced in the order of mobility provider experience, medical assistive device carrying information, travel distance / time information, careable fields and cost information; and when the purpose of movement is travel, the travel distance / time information, medical assistive device carrying A method comprising the step of determining that the weights decrease in the order of information, cost information, mobility provider experience, and careable fields.; Claim 2 A method according to claim 1, wherein the care ability suitability score indicates the degree of ability of the mobility provider to care for the user, the care emotion suitability score indicates the degree of emotional suitability of the mobility provider to care for the user, and the mobility convenience score indicates the degree of mobility convenience for the user. Claim 3 delete Claim 4 delete Claim 5 delete Claim 6 delete Claim 7 A device for providing matching information for means of transportation, comprising: a receiving unit that obtains user information and destination information including at least one of user age, user gender, user location, purpose of travel, degree of urgency, and disability information from a user account; and obtains provider information including at least one of provider age, provider gender, provider location, provider career, and careable field from a plurality of provider accounts, and means of transportation information regarding available means of transportation;and determine an emergency level based on the user information, destination information, provider information, and means of transportation information; determine a priority for the plurality of transportation provider accounts by determining weights for each of the care capability suitability score, care emotion suitability score, and mobility convenience score based on the emergency level and the purpose of travel; provide matching information for some of the plurality of transportation provider accounts to the user account based on the priority; if the emergency level is higher than a first threshold level, determine that the weights decrease in the order of the care capability suitability score, the mobility convenience score, and the care emotion suitability score; if the emergency level is lower than the first threshold level and higher than a second threshold level, determine that the weights decrease in the order of the care capability suitability score, the care emotion suitability score, and the mobility convenience score; if the emergency level is lower than the second threshold level, determine that the weights decrease in the order of the mobility convenience score, the care emotion suitability score, and the care capability suitability score; and if the purpose of travel is medical and the emergency level is higher than the first threshold level, medical assistive device information, care possible fields, and movement A device comprising: a processor that determines that weights decrease in the order of distance / time information, mobility provider experience, and cost information; if the purpose of movement is for leisure, determines that weights decrease in the order of mobility provider experience, medical assistive device installation information, travel distance / time information, careable fields, and cost information; and if the purpose of movement is for travel, determines that weights decrease in the order of travel distance / time information, medical assistive device installation information, cost information, mobility provider experience, and careable fields.

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