System for providing pet funeral service and method thereof

Abstract

The present invention relates to a system and method for providing pet funeral services, wherein a system operator providing pet funeral services recommends and provides nearby funeral businesses based on the location information of a customer requesting pet funeral services, and enables the customer to select a specific funeral business among the recommended businesses to use the pet funeral service.

Description

Technology Field

[0001] The present invention relates to a system and method for providing pet funeral services, and more specifically, to a system and method for providing pet funeral services in which an operator of the system recommends and provides nearby funeral businesses based on the location information of a customer requesting pet funeral services, and enables the customer to select a specific funeral business among the recommended businesses to use the pet funeral service. Background Technology

[0002] For pet owners, the death of a pet can be an even more difficult time due to the practical issues that need to be handled, in addition to the grief of losing a family member.

[0003] There are two methods for disposing of a pet's remains: cremation and burial, which may vary depending on personal preferences, religious beliefs, and financial circumstances. In this process, it is common for people to find pet funeral service providers directly online or through referrals from acquaintances.

[0004] However, individually checking the quality of funeral services offered by pet funeral companies has become time-consuming and costly, making it difficult for people to select a funeral service provider on their own.

[0005] Therefore, the present invention aims to provide a method in which a service provider recommends a funeral company based on the current location of a customer who has requested a pet funeral service, and the customer, upon confirming this, selects a specific funeral company to proceed with the funeral of the pet, thereby enabling the customer to easily select a funeral company that provides high-quality funeral services without having to search for a funeral company themselves.

[0006] Next, we will briefly explain the prior art existing in the technical field of the present invention, and then describe the technical details that the present invention aims to achieve differently from the said prior art.

[0007] First, Korean Published Patent No. 10-2023-0124844 (August 28, 2023) is a prior art invention relating to a method for providing animal funeral membership services to pet owners, comprising the steps of: storing payment information for using an animal funeral membership service on a main server upon a customer request; transmitting the animal funeral membership service fee to the main server according to the payment information; and, as a first condition, inputting information regarding the death of a pet to the main server, and as a second condition, inputting information regarding the full payment of the animal funeral membership service fee, and when both conditions are satisfied, transmitting a portion of the fully paid animal funeral membership service fee from the main server to a funeral service provider terminal.

[0008] In addition, Korean Registered Patent No. 10-1952415 (February 26, 2019) is a prior invention regarding a method for providing a mobile pet funeral service based on real-time recording content sharing for the peace of mind of pet owners. This method involves dispatching a mobile pet funeral vehicle to perform embalming and funeral services, allowing the pet owner to receive their remains immediately on-site when a cremation vehicle is dispatched, utilizing images via CCTV and weight detection sensors to prevent the loss of the pet's carcass or its sale to a dog meat restaurant when transporting it to the crematorium, and tracking the carcass using weight and CCTV footage to ensure it is not cremated together with the carcasses of other animals upon arrival at the crematorium.

[0009] However, the present invention allows customers to easily select and use a pet funeral service provider in their vicinity without having to search for one themselves, and there is a significant difference in configuration when compared to the aforementioned Korean Published Patent No. 10-2023-0124844, in which a portion of the fully paid pet funeral membership service fee is transmitted from the main server to the funeral service provider terminal when information regarding the death of a pet and information regarding the full payment of the animal funeral membership service fee is entered, and the aforementioned Korean Registered Patent No. 10-1952415, which prevents deception and fraud by conducting the process from funeral to cremation in the presence of the bereaved family. The problem to be solved

[0010] The present invention was created to solve the above-mentioned problems and aims to provide a system and a method capable of verifying a customer's current location upon a customer's request for a pet funeral service, and selecting and recommending nearby funeral service providers based on the verified location information.

[0011] In addition, another objective of the present invention is to provide a system and a method that can improve customer satisfaction by, when a customer who has been recommended a pet funeral business selects and uses a specific pet funeral business, the operator providing the pet funeral service receives a fixed commission from the said funeral business and does not receive a separate commission from the customer for the recommendation.

[0012] In addition, another objective of the present invention is to provide a system and a method capable of restricting the provision of services by each pet funeral business by referring to customer evaluation information regarding the use of pet funeral services and information on the fees provided by each pet funeral business.

[0013] Furthermore, another objective of the present invention is to provide a system and method capable of preventing a pet funeral business from failing to receive a commission despite having connected with an actual customer and provided funeral services, through the analysis of messages exchanged between a customer and a pet funeral business.

[0014] However, the technical problems that this embodiment aims to solve are not limited to the technical problems described above, and other technical problems may exist. means of solving the problem

[0015] A pet funeral service provision system according to one embodiment of the present invention is characterized by comprising: a funeral service application unit that confirms a pet funeral service application by a customer connected via a network; a customer location confirmation unit that confirms the location of the customer who applied for the pet funeral service; and a funeral business recommendation unit that searches for and recommends a funeral business that has set the confirmed customer's location as its business range.

[0016] At this time, the customer location verification unit is characterized by verifying the customer's location through an address directly entered by the customer who applied for the pet funeral service or through GPS information received by requesting via a customer terminal owned by the customer.

[0017] In addition, the funeral business recommendation unit searches for and recommends a preset number of funeral businesses to a customer who has applied for the pet funeral service, and if the number of searched funeral businesses is greater than or equal to the preset number, it recommends a funeral business with a higher ranking, wherein the ranking is determined based on an evaluation score calculated by assigning weights to the registration fee upon membership sign-up for each funeral business, customer evaluations, and the total sum of fees provided by the funeral business based on the customer's pet funeral process, and is characterized by being updated at predetermined intervals.

[0018] In addition, the system further comprises: a funeral service contract unit that executes a funeral service contract according to the selection of a specific funeral service provider by a customer who has verified funeral-related information performed by each funeral service provider recommended through the funeral service recommendation unit, and executes the contract through a contract interface including a dedicated contact and messenger provided by the operator; a funeral progress management unit that receives and stores information related to the funeral progress of a pet from a specific funeral service provider that has entered into a funeral service contract with the customer, and provides information related to the funeral progress upon the customer's request; and a cost processing unit that receives a commission for the customer recommendation from a specific funeral service provider that has conducted the funeral of the pet requested by the customer.

[0019] In addition, the system further comprises a funeral business registration book that receives and registers member information from each funeral business performing pet funerals connected via a network, including the business name, promotional content including a video of the pet funeral process, the desired scope of business, and the registration fee required to set the scope of business.

[0020] At this time, the funeral business registration ledger is characterized by setting the business scope to a predetermined radius based on an administrative district or the address of the funeral business, determining different registration fees according to the size (area) of the business scope, and adjusting and setting the business scope according to the application of each funeral business.

[0021] In addition, the system further includes a customer information provision unit that provides customer information who has applied for pet funeral services to all funeral businesses that have set the customer's location confirmed through the customer location confirmation unit as their business range; and the funeral business contract unit further includes a contract for the use of pet funeral services by the funeral business that has received the customer information, wherein the contract is executed through a contract interface including a dedicated contact and messenger provided by the operator.

[0022] At this time, the customer information providing unit is characterized by further including providing customer information of a customer who has applied for a pet funeral service to funeral companies in order of priority, rather than randomly disseminating the customer's location to all funeral companies that have set the customer's location as their business range, and providing it to funeral companies in order of priority if a contract is not concluded by the time a certain period has elapsed.

[0023] In addition, a method for providing a pet funeral service according to one embodiment of the present invention is performed in a pet funeral service provision system and is characterized by comprising: a funeral service application step for confirming a pet funeral service application by a customer connected via a network; a customer location confirmation step for confirming the location of the customer who applied for the pet funeral service; and a funeral business recommendation step for searching for and recommending a funeral business that has set the confirmed customer's location as its business range.

[0024] In addition, the above method is characterized by further including: a funeral service contract step in which a funeral service contract is executed according to the selection of a specific funeral service provider by a customer who has confirmed funeral-related information performed by each funeral service provider recommended through the funeral service recommendation step, and the contract is executed through a contract interface including a dedicated contact and messenger provided by the operator; a funeral progress management step in which information related to the funeral of a pet is received and stored from a specific funeral service provider that has entered into a funeral service contract with the customer, and information related to the funeral progress is provided according to the customer's request; and a cost processing step in which a commission for the customer recommendation is processed from a specific funeral service provider that has conducted the funeral of the pet requested by the customer.

[0025] In addition, the above method is characterized by further including a funeral business registration step of receiving and registering member information from each funeral business performing pet funerals connected via a network, including a business name, promotional content including a video of the pet funeral process, a desired scope of business, and a registration fee required to set the scope of business.

[0026] In addition, the above method further includes a customer information provision step of providing customer information who has applied for pet funeral services to all funeral businesses that have set the customer's location confirmed through the customer location verification step as their business range; and the funeral business contract step further includes having the funeral business that received the customer information perform a contract regarding the use of pet funeral services with the customer, and performing the contract through a contract interface including a dedicated contact and messenger provided by the operator. Effects of the invention

[0027] As described above, according to the pet funeral service provision system and method of the present invention, since a customer can hold a funeral for their pet by selecting one of several funeral companies recommended by a pet funeral service operator based on their current location, the customer has the effect of easily selecting and using a funeral company that provides high-quality funeral services without having to search for a pet funeral company themselves.

[0028] Furthermore, the present invention allows operators providing pet funeral services to improve customer satisfaction by receiving a fixed commission only from the pet funeral company that conducted the customer's pet funeral, without receiving a separate commission from customers for recommending a funeral company. Additionally, each pet funeral company can secure customers at a low cost without having to conduct separate individual online or offline promotions.

[0029] However, the effects of the present invention are not limited to the effects described above, and unmentioned effects will be clearly understood by those skilled in the art from this specification and the attached drawings. Brief explanation of the drawing

[0030] FIG. 1 is a schematic diagram showing the overall configuration including a pet funeral service provision system according to one embodiment of the present invention. FIG. 2 is a diagram showing the configuration of a pet funeral service provision system according to one embodiment of the present invention in more detail. FIG. 3 is a diagram showing the hardware structure of a pet funeral service provision system according to one embodiment of the present invention. FIG. 4 is a flowchart showing in detail the operation process of a method for providing a pet funeral service according to one embodiment of the present invention. Specific details for implementing the invention

[0031] Specific embodiments of the present invention will be described in detail below with reference to the drawings. However, the concept of the present invention is not limited to the presented embodiments. Those skilled in the art who understand the concept of the present invention may easily propose other inventions that are inferior or other embodiments included within the scope of the concept of the present invention by adding, changing, or deleting other components within the same scope of the concept, and such are also to be considered to be included within the scope of the concept of the present invention.

[0032] Additionally, components with the same function within the scope of the same concept appearing in the drawings of each embodiment are described using the same reference numeral.

[0033] FIG. 1 is a schematic diagram showing the overall configuration of a pet funeral service provision system according to one embodiment of the present invention.

[0034] As illustrated in FIG. 1, the present invention comprises a pet funeral service provision system (100), a plurality of customer terminals (200), a plurality of funeral business terminals (300), a database (400), etc.

[0035] The above-mentioned pet funeral service provision system (100) refers to a server computer or platform, etc., operated by a business operator that connects customers and funeral businesses to provide pet funeral services.

[0036] In particular, when a request for a pet funeral service is made by a customer terminal (200) that has established a communication connection through an application program or the web, the above-described pet funeral service provision system (100) recommends multiple nearby funeral companies that host the pet funeral ceremony based on the customer's location (e.g., recommending three funeral companies as a basic rule, which may be changed according to the usage environment or operation policy), and enables the customer to use the funeral service by entering into a contract with a specific funeral company through the customer's selection after checking the information of each funeral company.

[0037] At this time, the above-mentioned pet funeral service provision system (100) may receive a certain commission from a funeral company that has contracted with a customer to carry out the pet's funeral as compensation for recommending the funeral company.

[0038] For example, the above-mentioned pet funeral service provision system (100) can be configured so that a fee is automatically transferred from the funeral business's account at the time when a customer who has been recommended a nearby funeral business selects a specific funeral business and performs or completes a contract.

[0039] In other words, since the system operator does not receive separate fees from customers in addition to the fees provided by the funeral home, each customer has the advantage of not incurring additional costs in selecting a funeral home, as well as being able to check funeral home providers in their local area and choose a provider they like without having to look into it themselves. Furthermore, although it was realistically difficult for customers to check the quality of funeral services individually, by using the funeral service provided by the present invention, they can check the quality of funeral services conducted by each funeral home in advance and proceed with the contract, thereby enabling them to use high-quality funeral services.

[0040] Furthermore, each pet funeral business does not need to conduct separate individual promotions online or offline, and can acquire customers at a low cost without incurring high advertising expenses.

[0041] In addition, the above-mentioned pet funeral service provision system (100) allows a funeral business operator who performs member registration to pay an additional registration fee to expand their business scope (e.g., administrative districts such as towns, villages, and districts set by the system, or a radius of several kilometers of the business address, etc.) and set a larger business scope.

[0042] The reason for introducing this service is that most pet funeral businesses currently advertise through internet service providers offering portal services; however, since this involves advertising nationwide beyond their own business scope, advertising costs are high and the cost-effectiveness is poor. This service will greatly assist each funeral business in efficiently managing their advertising budget.

[0043] Meanwhile, the above-mentioned pet funeral service provision system (100) can verify whether the fee is being paid normally by analyzing messages or voices exchanged between the customer and the funeral company in order to prevent the funeral company from deceiving the customer by failing to pay the fee even after performing the customer's funeral during the process of receiving a fee from the funeral company through a contract between the customer and the funeral company. If fraud occurs at the funeral company, a penalty of permanent or temporary suspension of service may be imposed.

[0044] In addition, the above-mentioned pet funeral service provision system (100) may select a pet funeral business in an auction format for a veterinary hospital customer who has been asked to handle the carcass of a pet that died during treatment, rather than for individual customers, and may be configured to receive a commission from both the veterinary hospital customer and the funeral business.

[0045] For example, when an event regarding a pet funeral occurs at an animal hospital, the system can be configured to notify all funeral service providers that have designated the hospital as their business area, have them bid on the funeral costs, and then select the provider that offers the highest amount to proceed with the funeral.

[0046] In addition, the above-mentioned pet funeral service provision system (100) may, in addition to conducting funeral services through an auction-style bidding process for animal hospital customers, set the location of the animal hospital customer as the business area or provide information about the occurrence of a funeral to a certain number of funeral companies closest to it, and conduct funeral services through the funeral company that contacts and contracts first.

[0047] The above customer terminal (200) is a wired or wireless communication terminal such as a smartphone, tablet, or notebook PC owned by the customer, and performs communication connection to the above pet funeral service provision system (100) through an application program or the web, and performs an application to use the pet funeral service.

[0048] In addition, the customer terminal (200) receives recommendations for multiple funeral service providers in its local area from the pet funeral service provision system (100) in accordance with the application for funeral service, accesses a webpage directly operated by each recommended funeral service provider or accesses a webpage in a virtual space provided by the system to check funeral information including funeral-related videos of each funeral service provider, and then selects one of the funeral service providers it likes, performs a contract, and proceeds with the funeral of the pet.

[0049] The above funeral business terminal (300) is a wired or wireless communication terminal, such as a smartphone, tablet, or notebook PC, owned by the owner or manager of the funeral business, and performs member registration by establishing a communication connection to the above pet funeral service provision system (100) through an application program or the web.

[0050] In addition, when performing member registration, the funeral business terminal (300) may register funeral information such as videos or promotional pages related to funeral events, or provide its own webpage information containing said funeral information, and may set a business scope by paying a predetermined registration fee (i.e., advertising fee).

[0051] In this case, the business scope refers to the address where the business is located or the region where business operations are intended. Since registration fees are set for each business scope, business owners or managers can register as members by paying the registration fee to the system according to their desired scope, and they can change and set the business scope at any time in the future.

[0052] In addition, the funeral service provider terminal (300) can perform a contract related to funeral services with the customer through the pet funeral service provision system (100) according to the customer's selection of the funeral service provider, proceed with the funeral of the customer's pet according to the contract, and provide information regarding the funeral process (e.g., transportation, embalming, cremation, etc.) to the pet funeral service provision system (100) so that the operator can track and manage funeral-related information.

[0053] At this time, when the funeral business performs a funeral-related contract with a customer, in addition to the customer's direct selection, it may also perform a contract related to funeral services by directly contacting the customer based on customer information received from the pet funeral service provision system (100).

[0054] The above database (400) stores and manages various operation programs used in the above pet funeral service provision system (100) (e.g., programs related to funeral service application and progress, programs related to contract between customer and funeral company, etc.), as well as application programs used in the above customer terminal (200) and funeral company terminal (300).

[0055] In addition, the above database (400) stores and manages member information for each customer and funeral business, information on the use of pet funeral services for each customer, and cost information provided by each funeral business according to the progress of the pet funeral.

[0056] FIG. 2 is a diagram showing the configuration of a pet funeral service provision system according to one embodiment of the present invention in more detail.

[0057] As illustrated in FIG. 2, the pet funeral service provision system (100) is configured to include a funeral business registration unit (110), a funeral service application unit (120), a customer location verification unit (130), a funeral business recommendation unit (140), a funeral business contract unit (150), a funeral progress management unit (160), a cost processing unit (170), a customer information provision unit (180), etc.

[0058] The above funeral business registration book (110) provides necessary form data in response to a member registration request from the above funeral business terminal (300) connected via a network, and stores member information such as the business name entered from the above funeral business terminal (300), promotional content including a video of the pet funeral process, the desired business scope, and the registration fee required to set the said business scope in the above database (400).

[0059] At this time, the funeral business registration book (110) can perform member registration by paying a registration fee that is set differently according to the size (area) of the business scope of each funeral business.

[0060] For example, if the business scope in the above funeral business register (110) is set in administrative district units such as towns, villages, and districts and a registration fee of 1 million won is set for each business scope, each funeral business can perform member registration by paying the registration fee set for each business scope according to the selection of the desired business scope. That is, if a specific funeral business wants to register a total of 4 business scopes, including the business scope of the area where the business is located and three additional places adjacent to that business scope, it pays a registration fee of 4 million won and performs member registration.

[0061] As another example, in the above funeral business register (110), if a registration fee of 1 million won is set for every 5 km of the business range based on a specific address, each funeral business can perform member registration by paying the registration fee set for each business range according to the radius selection. That is, if a specific funeral business wants to register by setting a business range of 20 km from the area where the business is located, it performs member registration by paying a registration fee of 4 million won.

[0062] The above funeral service application unit (120) provides a form for inputting application data in accordance with the pet funeral service application of the customer terminal (200) connected via a network, and accepts the pet funeral service application based on application information such as customer name and funeral date entered by the customer according to the form.

[0063] The customer location verification unit (130) verifies the current location of the customer who applied for the pet funeral service through the funeral service application unit (120).

[0064] At this time, the customer location verification unit (130) verifies the customer's current location based on address information directly entered by the customer who applied for the pet funeral service, or verifies the customer's current location through GPS information provided by the customer terminal (200) after requesting location information from the customer terminal (200) owned by the customer.

[0065] The above funeral business recommendation unit (140) searches for a funeral business that has set the customer's location confirmed through the above customer location confirmation unit (130) as its business range and recommends it to the corresponding customer terminal (200).

[0066] At this time, the funeral business recommendation unit (140) can search for and recommend a number of funeral businesses (e.g., 3) that are pre-set to the customer who applied for the pet funeral service.

[0067] For example, when the system is set to recommend three funeral businesses, if the number of funeral businesses found through the funeral business recommendation unit (140) exceeds three, the system may select and recommend three top-ranked funeral businesses with a business range of the location requested by the customer, or select and recommend three funeral businesses closest to the location requested by the customer.

[0068] Here, the rankings of competing funeral service providers within each business scope can be determined based on evaluation scores calculated by assigning weights to factors such as membership registration fees, customer evaluations, and the total sum of commissions received from the funeral service provider for the customer's pet funeral. Furthermore, the above rankings can be updated at predetermined intervals.

[0069] In addition, when the funeral company recommendation unit (140) recommends a funeral company to the customer terminal (200), it may recommend three funeral companies simultaneously to allow the customer to select and contract with one of them, or it may recommend a funeral company of the highest rank first, and if the customer does not make a selection for a contract until a certain amount of time has elapsed, it may recommend a funeral company of the next highest rank.

[0070] In addition, the recommendation information provided in the funeral business recommendation section (140) is information that allows access to a webpage directly operated by the funeral business or provided by the system, and each customer can access the webpage of the funeral business through a click operation or touch operation to view funeral event videos or promotional data.

[0071] Meanwhile, when the funeral business recommendation unit (140) recommends a funeral business to the customer terminal (200), there may be cases where the number of funeral businesses with the customer's location set as their business range is not sufficient to be recommended to the customer. In this case, the funeral business recommendation unit (140) can recommend a pre-set number (e.g., 3) of funeral businesses, starting from the funeral business closest to the customer's location.

[0072] The above funeral company contract section (150) performs a funeral service contract according to the selection of a specific funeral company by a customer who has confirmed funeral-related information performed by each funeral company recommended through the above funeral company recommendation section (140).

[0073] At this time, the contract for the funeral service is executed through a contract interface including a dedicated contact and messenger provided by the above-mentioned pet funeral service provision system (100).

[0074] The reason funeral service providers and customers are required to enter into a contract through a dedicated interface is to prevent cases where the provider conducting the funeral avoids paying commissions through deception.

[0075] For example, when a contract is executed between a customer and a funeral business through a contract interface including a dedicated contact and messenger provided by the above-mentioned pet funeral service provision system (100), it is possible to verify whether an actual funeral contract has been made by analyzing messages or voices exchanged between the customer and the funeral business. That is, keywords implying a contract, such as 'I will go,' 'I will see you,' or 'Let's meet and sign the contract,' are identified using morphological analysis or an artificial intelligence model to verify whether an actual contract has been made between the customer and the funeral business.

[0076] Based on these analysis results, if it is confirmed that fraud occurred due to the intentional or accidental misconduct of the funeral business, the above-mentioned pet funeral service provision system (100) may impose a penalty on the funeral business, such as permanent service suspension or service suspension for a certain period.

[0077] The above funeral progress management unit (160) receives information related to the funeral progress of a pet from a specific funeral business terminal (300) that has entered into a funeral service contract with a customer, stores it in the above database (400), and, upon a request from a customer, provides the information related to the funeral progress to the corresponding customer terminal (200).

[0078] The above cost processing unit (170) receives a commission for customer recommendation from a specific funeral company that conducted the funeral of the pet requested by the customer.

[0079] For example, as soon as each funeral business performs a contract with a customer, when registering as a member in the pet funeral service provision system (100), the fee can be set to be immediately transferred from the financial account registered by each funeral business to the financial account set by the system as a contract fee for the recommendation.

[0080] In addition, various methods can be applied, such as setting the system to a pending remittance state when a funeral home accepts a customer's contract request, and automatically transferring funds from the financial account registered by the funeral home to a financial account set by the system after 24 hours have elapsed. At this time, the pending remittance state can be released at the request of the funeral home by entering a remittance release key and a reason, thereby preventing automatic remittance after 24 hours; this is to prepare for cases where the actual contract is not concluded.

[0081] The above customer information provision unit (180) does not apply a method of directly recommending a funeral company to a customer who has applied for a pet funeral service through the above funeral company recommendation unit (140), but can simultaneously provide customer information (e.g., customer contact number, address, etc.) to all funeral company terminals (300) that have set the customer's location as their business range.

[0082] In other words, the funeral business that receives the customer information can directly contact the customer to perform a contract related to the pet funeral service. As described above, the contract is performed through a contract interface, such as a dedicated contact and messenger, provided by the pet funeral service provision system (100).

[0083] At this time, the customer information provision unit (180) may not randomly transmit the information to all funeral businesses that have set the location as their business range based on the location of the customer who applied for the pet funeral service, but may provide it first to the funeral business of the first priority, and if a contract is not made until a certain period of time has elapsed, provide it to the funeral business of the second priority.

[0084] FIG. 3 is a diagram showing the hardware structure of a pet funeral service provision system according to one embodiment of the present invention.

[0085] As illustrated in FIG. 3, the hardware structure of the pet funeral service provision system (100) comprises a central processing unit (1000), memory (2000), user interface (3000), database interface (4000), network interface (5000), web server (6000), etc.

[0086] The above user interface (3000) provides an input and output interface to the user by using a graphical user interface (GUI).

[0087] The above database interface (4000) provides an interface between the database and the hardware structure. The above network interface (5000) provides a network connection between devices owned by the user.

[0088] The above web server (6000) provides a means for a user to access the hardware structure through a network. Most users can use the above pet funeral service provision system (100) by connecting to the web server remotely.

[0089] Each step of the configuration or method described above may be implemented as computer-readable code on a computer-readable recording medium or transmitted through a transmission medium. A computer-readable recording medium is a data storage device capable of storing data that can be read by a computer system.

[0090] Examples of computer-readable recording media include, but are not limited to, databases, ROM, RAM, CD-ROM, DVD, magnetic tape, floppy disk, and optical data storage devices. Transmission media may include carrier waves transmitted via the Internet or various types of communication channels. Additionally, computer-readable recording media may be distributed through networked computer systems so that computer-readable code is stored and executed in a distributed manner.

[0091] In addition, at least one component applied in the present invention may include or be implemented by a processor, such as a central processing unit (CPU) or a microprocessor, that performs a respective function, and two or more of said components may be combined into a single component to perform all operations or functions of the combined two or more components. Furthermore, a part of the at least one component applied in the present invention may be performed by another of these components. Additionally, communication between said components may be performed via a bus (not shown).

[0092] Next, an embodiment of the method for providing a pet funeral service according to the present invention configured as described above will be explained in detail with reference to FIG. 4. At this time, the order of each step according to the method of the present invention may be changed depending on the usage environment or a person skilled in the art.

[0093] FIG. 4 is a flowchart showing in detail the operation process of a method for providing a pet funeral service according to one embodiment of the present invention.

[0094] As illustrated in FIG. 4, the pet funeral service provision system (100) receives member information including a business name, promotional content including a video of the pet funeral process, a desired business scope, and a registration fee required to set the business scope from each funeral business terminal (300) connected via a network, and registers it in the database (400) (S100).

[0095] After registering members of multiple funeral service providers in this way, the pet funeral service provision system (100) performs member access through the network of the customer terminal (200) (S200), and determines whether a pet funeral service is requested from the customer terminal (200) (S300).

[0096] When a pet funeral service is requested from the customer terminal (200) as a result of the judgment in step S300 above, the pet funeral service providing system (100) checks the customer's current location information using the address information entered by the customer or the GPS information of the customer terminal (200) (S400), and then searches for a funeral business that has set the customer's location as its business range and recommends it to the customer terminal (200) (S500).

[0097] Next, the pet funeral service provision system (100) proceeds with a funeral service contract based on the selection of a specific funeral company by a customer who has confirmed funeral-related information performed by each funeral company recommended in step S500 (S600). At this time, the pet funeral service provision system (100) enables a funeral service contract between the customer and the specific funeral company through a contract interface including a dedicated contact and messenger.

[0098] After a pet funeral service contract is concluded between a customer and a specific funeral business through the above S600 step, the above pet funeral service provision system (100) receives, stores, and manages information regarding the entire process of the actual funeral from the above funeral business terminal (300), and provides funeral progress information to the corresponding customer terminal (200) upon the customer's request (S700).

[0099] In addition, the above-mentioned pet funeral service provision system (100) processes a commission for customer recommendation from a specific funeral company that conducted the pet funeral and terminates the service (S800). Here, the processing of the commission received from the funeral company can be based on the time when the customer selects a specific funeral company, the time when the contract is confirmed by exchanging contracts, etc., in addition to after the funeral is completely finished.

[0100] Meanwhile, although not illustrated in FIG. 4, the above-described pet funeral service provision system (100) can be configured such that, in addition to the method of searching for and recommending funeral businesses near the customer's location upon customer request, it provides information on the customer who applied for the pet funeral service to all funeral businesses that have set the customer's location confirmed through step S400 as their business range, so that each funeral business can directly contact the customer to perform the funeral service contract.

[0101] As such, the present invention allows customers to select a funeral service provider they like from among several recommended providers based on their current location to hold a funeral for their pet. This enables them to easily select and utilize a funeral service provider offering high-quality services without the need to search for one themselves, thereby increasing satisfaction. Additionally, each pet funeral service provider can secure customers at a low cost without having to conduct separate online or offline individual promotions.

[0102] In order to more clearly express the technical concept of the present invention, the attached drawings briefly depict or omit configurations that are unrelated to or have little relevance to the technical concept of the present invention.

[0103] Although the structure and features of the present invention have been described above based on embodiments according to the present invention, the present invention is not limited thereto, and it is obvious to those skilled in the art that various changes or modifications can be made within the spirit and scope of the present invention; therefore, it is noted that such changes or modifications fall within the scope of the appended claims. Explanation of the symbols

[0104] 100 : Pet Funeral Service Provision System 110 : Funeral Service Register 120 : Funeral Service Application Form 130 : Customer Location Confirmation Unit 140 : Funeral Service Recommendation Sheet 150 : Funeral Service Contract Department 160 : Funeral Management Department 170 : Cost Processing Department 180 : Customer Information Provision Department 200 : Customer terminal 300 : Funeral home terminal 400 : Database

Claims

Claim 1 A pet funeral service provision system comprises: a funeral service application unit that confirms a pet funeral service application by a customer who has established a communication connection; and a customer location confirmation unit that confirms the location of the customer who applied for the pet funeral service through an address directly entered by the customer or GPS information received from a customer terminal owned by the customer. A pet funeral service provision system comprising: a funeral business recommendation unit that searches for and recommends a pre-set number of top-ranked funeral businesses with the customer's location confirmed above set as the business range, and first recommends a first-ranked funeral business determined based on an evaluation score calculated by assigning weights to each funeral business's membership registration fee, customer evaluation, and the total sum of commissions received from the funeral business according to the customer's pet funeral progress, and then sequentially recommends the next-ranked funeral business if no selection for a contract is made by the customer until a certain period of time has elapsed; and further comprising a customer information provision unit that provides customer information who has applied for a pet funeral service to a funeral business with the customer's location confirmed through the customer location confirmation unit set as the business range, but provides it first to the first-ranked funeral business without spreading it randomly, and if a contract is not made by the elapsed period of time, sequentially provides the next-ranked funeral business to make a contract. Claim 2 delete Claim 3 delete Claim 4 A pet funeral service provision system according to claim 1, wherein the system further comprises: a funeral company contracting unit that performs a funeral service contract according to a customer's selection of a specific funeral company after verifying funeral-related information performed by each funeral company recommended through the funeral company recommendation unit, and performs the contract through a contract interface including a dedicated contact and messenger provided by the operator; a funeral progress management unit that receives and stores information related to the funeral progress of a pet from a specific funeral company that performed a funeral service contract with the customer, and provides information related to the funeral progress upon the customer's request; and a cost processing unit that receives a commission for customer recommendation from a specific funeral company that performed the funeral of the pet requested by the customer. Claim 5 A pet funeral service provision system according to claim 1, further comprising: a funeral business registration unit that receives and registers member information, including a business name, promotional content including a video of the pet funeral process, a desired business scope, and a registration fee required to set the business scope, from each funeral business performing a pet funeral connected via a network. Claim 6 A pet funeral service provision system according to claim 5, wherein the funeral business registration register sets the business scope to a predetermined radius based on an administrative district or the address of the funeral business, sets different registration fees according to the size (area) of the business scope, and adjusts and sets the business scope according to the application of each funeral business. Claim 7 delete Claim 8 delete Claim 9 A method performed by a pet funeral service providing system described in claim 1, the method comprising: a funeral service application step of confirming a pet funeral service application by a customer who has established a communication connection; and a customer location confirmation step of confirming the location of the customer who applied for the pet funeral service through an address directly entered by the customer or GPS information received from a customer terminal possessed by the customer. A method for providing a pet funeral service, comprising: a funeral service recommendation step in which a predetermined number of top-ranked funeral service providers are searched for and recommended based on a pre-set number of top-ranked funeral service providers whose business scope is set according to the confirmed customer location; wherein the first-ranked funeral service provider is recommended first based on an evaluation score calculated by assigning weights to each funeral service provider's membership registration fee, customer evaluation, and the total sum of commissions received from the funeral service provider according to the progress of the customer's pet funeral; and if the customer does not make a selection for a contract until a certain period of time has elapsed, the next-ranked funeral service provider is recommended sequentially; and further comprising a customer information provision step in which customer information of a customer who has applied for a pet funeral service is provided to a funeral service provider whose business scope is set according to the customer location confirmed through the customer location confirmation step, provided first to the first-ranked funeral service provider without spreading it randomly, and if a contract is not made until a certain period of time has elapsed, the next-ranked funeral service provider is provided sequentially to ensure that a contract is made. Claim 10 The method of claim 9 further comprises: a funeral service contract step in which a funeral service contract is executed according to the selection of a specific funeral service provider by a customer who has confirmed funeral-related information performed by each funeral service provider recommended through the funeral service recommendation step, and the contract is executed through a contract interface including a dedicated contact and messenger provided by the operator; a funeral progress management step in which information related to the funeral progress of a pet is received and stored from a specific funeral service provider that has entered into a funeral service contract with the customer, and information related to the funeral progress is provided according to the customer's request; and a cost processing step in which a commission for the customer recommendation is processed from a specific funeral service provider that has performed the funeral of the pet requested by the customer. Claim 11 A method for providing a pet funeral service according to claim 9, further comprising: a funeral business registration step of receiving and registering member information from each funeral business performing a pet funeral connected through a network, the funeral business name, promotional content including a video of the pet funeral process, a desired business scope, and a registration fee required to set the business scope. Claim 12 delete

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