Information processing equipment, operating procedures for information processing equipment, and non-temporary data storage media for information processing equipment.

Claims

OCR07AP1. Information processing device (10;12;10,12) comprising: a storage unit configured to link and store information about the first vocalization of the responsible person when the responsible person listens to the customer's request during a business negotiation with the customer, and information about the second vocalization of the customer identifying the request; and a control unit configured to output information about the first and second vocalizations depending on the search conditions.

2. Information processing device (10;12;10,12) according to claim 1 where: the storage unit is configured to store additional information about the third vocalization when the responsible person makes a request offer, linked to the information about the first and second vocalizations; and the control unit is configured to output information about the third vocalization together with the information about the first and second vocalizations.3.Information processing device (10;12;10,12) according to claim 2 where: the storage unit is configured to store additional information about the fourth vocalization identifying the customer's intent regarding the presentation in connection with the information about the first vocalization, the information about the second vocalization, and the information about the third vocalization; the search condition is the search condition related to the intent; and the control unit is configured to output the information about the fourth vocalization together with the information about the first vocalization, the information about the second vocalization, and the information about the third vocalization.

4. Information processing device (10;12;10,12) according to claim 1 where: the information about the first vocalization includes the audio of the first vocalization from the audio of the business negotiation by the control unit; and the information about the second vocalization includes the audio of the second vocalization retrieved from the audio of the business negotiation by the control unit. 5.Information processing device (10;12;10,12) under claim 1, where the control unit is configured to generate information about the first and second vocalizations from the voice of the business negotiation and store the information about the first and second vocalizations in a storage unit.

6. Information processing device (10;12;10,12) under claim 2, where the control unit is configured to generate information about the third vocalization from the voice of the business negotiation and store the information about the third vocalization in a storage unit.

7. Information processing device (10;12;10,12) under claim 3, where the control unit is configured to generate information about the fourth vocalization from the voice of the business negotiation and store the information about the fourth vocalization in a storage unit. 8.The procedure for the information processing device (10;12;10,12) is configured to link and store information about the first voice of the responsible person when the responsible person listens to the customer's request during a business negotiation with the customer, and information about the second voice of the customer specifying the request. The procedure includes the output of information about the first and second voices depending on the search conditions.

9. The procedure under claim 8 includes: storing information about the third voice when the responsible person makes a request in conjunction with information about the first and second voices; and outputting information about the third voice together with information about the first and second voices.10.The procedure for claim 9, which includes additional elements: the storage of information concerning the fourth vocalization identifying the customer's intent regarding the offering in connection with the information concerning the first, second, and third vocalizations; and the export of information concerning the fourth vocalization together with the information concerning the first, second, and third vocalizations where the search condition is a search condition related to the intent.

11. The procedure for claim 8, where: the information concerning the first vocalization includes the audio of the first vocalization extracted from the audio of the business negotiation; and the information concerning the second vocalization includes the audio of the second vocalization extracted from the audio of the business negotiation. 12.

13. The procedure for claim 8 includes the creation of information on the first and second vocalizations from the voices of the business negotiation and the storage of information on the first and second vocalizations.

14. The procedure for claim 10 includes the creation of information on the fourth vocalization from the voices of the business negotiation and the storage of information on the fourth vocalization. 15.A non-temporary data storage medium that stores instructions executable by one or more processors integrated into an information processing device (10;12;10,12) and that enables one or more processors to perform various functions; an information processing device (10;12;10,12) configured to link and store information about the first voice of the responsible person when the responsible person listens to the customer's needs during business negotiations with the customer, and information about the second voice of the customer specifying the needs; a function which includes outputting information about the first voice and information about the second voice depending on the search conditions.16.The non-temporary data storage medium under claim 15, where the additional functions include: storing information about the third vocalization when the responsible person makes a request in connection with information about the first and second vocalizations; and exporting information about the third vocalization together with information about the first and second vocalizations.

17. The non-temporary data storage medium under claim 16, where the additional functions include: storing information about the fourth vocalization identifying the customer's intent regarding the offer in connection with information about the first, second and third vocalizations; and exporting information about the fourth vocalization together with information about the first, second and third vocalizations where the search condition is a search condition related to the intent. 18.The non-temporary data storage medium under claim 15 where: information concerning the first voice, including the audio of the first voice, is extracted from the audio of the business negotiation by the control unit; and information concerning the second voice, including the audio of the second voice, is extracted from the audio of the business negotiation by the control unit.

19. The non-temporary data storage medium under claim 15 where the function includes additional functions such as generating information concerning the first and second voices from the audio of the business negotiation.

20. The non-temporary data storage medium under claim 16 where the function includes additional functions such as generating information concerning the third voice from the audio of the business negotiation.

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