A SYSTEM THAT PROVIDES AUTOMATIC CONVERSION FROM DIFFERENT PLATFORMS DURING LEAVE PERIODS.
Patent Information
- Authority / Receiving Office
- TR · TR
- Patent Type
- Applications
- Current Assignee / Owner
- TURKCELL TEKNOLOJI ARASTIRMA & GELISTIRME AS
- Filing Date
- 2024-03-29
- Publication Date
- 2026-06-22
Smart Images

Figure 00000009_0000
Abstract
Description
1 TARIFF AUTOMATIC FROM DIFFERENT PLATFORMS DURING LEAVE PERIODS A SYSTEM THAT PROVIDES RETURN Technical Area 5 This invention is relevant to email, telecommunications applications, messaging platforms, and It can work integrated with applications in the form of speech platforms, and an automation system that employees add to their work emails during their time off It relates to a system that allows restrictions to be placed on calls they receive from their phones. 10 Previous Technique Generally, employees use "automatic replies (out of)" in their emails when they are on leave. referred to as such, 15 automated responses to incoming emails are generated outside the company. They configure an email sending setting that indicates this. However, on work phones... In this case, since there is no synchronized structure, it must be manually created separately. They need to make adjustments. For this reason, email, telecommunication applications, messaging platforms and 20 It can work integrated with applications in the form of speech platforms, and an automation system that employees add to their work emails during their time off We need a system that allows restrictions to be placed on calls they receive from their phones. It seems that it was heard. Japanese patent number JP2004312187A, which is included in the prior art. The document describes an automated email reply system. The invention relates to email. It provides its center with an email receiving unit, a response unit, and a sending unit, and 2 The portable terminal is temporarily equipped with a registration unit and a transaction request unit. For example, by the time recording unit and transaction request unit of the portable terminal. a period during which emails could not be received and the content of the automated reply process during that period An email is sent stating this. When this email is received by the center, During the specified period, it detects incoming emails on the email server and provides a response of 5. The unit automatically responds with an email message indicating that the request could not be received. Additionally, during this specified period, to the voice server that constitutes the transmission unit It is also possible to check the content of emails received via landline by connecting to the phone. Brief Description of the Invention 10 The purpose of this invention is to improve postal services, telecommunications applications, messaging platforms, and By integrating with applications in the form of communication platforms, employees They added an automation system to their work emails during their time off. 15 developed to enable restrictions to be placed on calls they receive from their phones It is about creating a system. Detailed Description of the Invention The “Different 20 During Leave Periods” system was developed to achieve the purpose of this invention. A system that provides automatic conversion from platforms is shown in the attached document, and this shape; Figure 1 shows a schematic view of the system that is the subject of the invention. The parts shown in the figure are individually numbered, and the corresponding numbers correspond to these numbers. It is given below. 3 1. System 2. Application 3. Server Email, telecommunications applications, messaging platforms, and speech 5 applications that can work integrated with platforms and allow employees to use their permissions They added an automation system to their work emails at those times, and this system was accessible from their work phones. The invention was developed to ensure that restrictions are placed on their search. system (1); - to enable users to send and receive emails and integrate with various platforms. 10 at least one application configured to work in some way (2), -using any communication protocol, the user's phone and email information obtaining data from a source and synchronizing it through call systems. workplace contacts transferred via synchronization using machine learning methods To determine if there is a contact, send an automated message via email, make a call, and 15 to transmit messages to contacts and to call the user if they are being called It includes at least one server (3) configured to operate in its systems. The application (2) in the system (1) which is the subject of the invention does not require any communication protocol. 20 to communicate with the server (3) and various communication platforms. It is configured. The application (2) inputs the date range for which the user is allowed. It is configured to allow this to be done through the interface. Application (2), the user can define a specific phone number as a business phone It is structured to provide the application (2), specific communication for the user. It is configured to allow it to categorize its contacts. 25 The server (3) in the system (1) which is the subject of the invention, uses any communication protocol It is configured to communicate using the application (2) and the telephone line. 4 Server (3) inputs the date range for which the user is allowed via application (2). When this is done, the user's work phone number will automatically be included within the specified date range. By synchronizing with the system, calls and messages received on the work phone can be answered with the person's permission. It is configured to provide the answer that the user is authorized. The server (3) During these times, you automatically respond to incoming calls or messages via voicemail. or is configured to enable it to be done via message. Server (3), the categories that the user has categorized as work on their phone, or other categories they will select To enable automatic calls to individuals during their leave periods. It is configured to receive the call / message to the user's telephone line. The server (3) automatic response and 10 messages received via smart messaging applications to enable automatic responses to calls / messages is being configured. The server (3) categorizes what the user has not previously categorized. contacts, numbers transferred via data synchronization, email information, email, Information is collected in the form of contacts communicated via message or call. Machine learning approaches determine whether users have contact information from their workplace. 15 to identify and, if there is a possibility of workplace contact, to obtain information from these individuals. Adding a person to a specific category via the application (2) on the screen during searches and to offer options that will allow an automated message to be sent to the person It is configured. Server (3), e-mail infrastructure and network elements. 20 options include forwarding calls by having the person speak or the phone not ringing. to enable scenarios to be run on call systems It is being structured. Industrial Applicability Thanks to the system (1) which is the subject of the invention, e-mail, telecommunication applications, integrated into applications such as messaging platforms and voice chat platforms These can function as emails that employees add to their work emails when they are on leave. Restrictions are placed on calls to work phones through automation. is provided. Around these fundamental concepts, the invention topic is "Transferring from Different Platforms During Permission Periods". 5 Various applications related to "A System that Provides Automatic Returns (1)" It is possible to develop it further, and the invention cannot be limited to the examples described here; the main point is... as stated in the requests.
Claims
6 REQUESTS 1. Email, telecommunication applications, messaging platforms, and speech. applications that can work integrated with platforms and employees They added an automation to their work emails during their time off, making it easier to manage work 5. enabling restrictions to be placed on calls they receive from their phones; -to enable users to send and receive emails and across various platforms. at least one application configured to work in an integrated manner (2) including and -using any communication protocol, the user's phone and email 10 to obtain information from a source and synchronize it through call systems, Contacts transferred via data synchronization using machine learning methods To determine if there is a workplace contact, send the prepared automated message via e- to communicate with contacts via mail, call and message and to contact the user in this case, at least one 15 configured to operate the message in call systems a system characterized by server (3) (1).
2. Using any communication protocol, the server (3) and various communication application (2) configured to communicate with platforms A system like the one in Claim 1, characterized (1). 20 3. The user can enter the permitted date range via an interface. characterized by the application (2) structured to enable it to perform A system like the one in Request 1 or 2 (1).
4. Allowing the user to define a specific phone number as their business phone number. The above is characterized by the application (2) which is structured to provide a system like any of the requests (1). 7 5. To enable the user to categorize specific communication contacts. from the above requests characterized by the structured application (2) a system like any other (1).
6. Using any communication protocol, application (2) and telephone line characterized by the server (3) configured to communicate a system like any of the above requests (1).
7. User enters the permitted date range via application (2) 10 When this is done, it automatically applies to the user's work within the specified date range. By synchronizing with the phone, it receives calls and messages through the work phone. with server (3) configured to provide the answer that the person is authorized a system like any of the above characterized demands (1).
8. Incoming calls or messages via phone during authorized times for the user. To enable automatic feedback via voice or message. from the above requests characterized by the server (3) configured for a system like any other (1).
9. Other items that the user has categorized or will select as work on their phone. Automatic response to individuals in the categories during permitted periods. with the server (3) configured to enable the implementation a system like any of the above characterized demands (1).
10. Automatic response to incoming calls / messages on the user's phone line. enabling this and receiving messages via smart messaging applications to enable automatic responses to calls / messages any of the above requests characterized by the configured server (3) a system like one of them (1). 30 8 11. Data of contacts that the user has not previously categorized. Numbers, email information, emails, messages or transmitted via synchronization Information is collected in the form of contacts established through the search function, and the machine learning approaches to whether users have contact from the workplace 5 to identify and, if there is a possibility of workplace contact, to obtain information from these individuals. Searches are displayed on the screen via the application (2) for a specific category of person options that will allow the addition of a contact and send an automatic message to that person. The above is characterized by the server (3) configured to provide the above. a system like any of the requests (1). 10 12. Call routing by connecting email infrastructure with network elements. or scenarios such as the phone not ringing affecting call systems characterized by the server (3) configured to enable its operation a system like any of the above requests (1). 15