A VOICE PETITION SYSTEM

Abstract

This invention relates to a system (1) that enables the creation of a voice-based, multilingual, location-based, AI-powered petition.

Description

1 TARIFF A VOICE PETITION SYSTEM Technical Area This invention is a voice-based, multilingual, location-based, AI-powered petition system. It is related to a system that enables its creation. Previous Technique Nowadays, citizens often wonder which institution to write their petitions to. They are unaware of this and need guidance, information, and experience in this matter. The petition(s) that need to be written must comply with Turkish language rules and legal procedures. able to write appropriately, having never written a petition before and being actively involved in writing affairs It is quite a difficult task for those who are not interested in it. People find writing a petition difficult. They can make mistakes. They need legal knowledge to write petitions to the courts. It is necessary to be. At this point, people can either pay a petition writer or... They are seeking support from a legal advisor. This fee is sometimes incurred due to budget constraints. It can create problems and lead to a waste of time. Therefore, considering the studies and shortcomings in the current technology, 20 When implemented, it is voice-enabled, multi-language supported, location-based, and AI-powered. a system is needed that will enable the creation of a petition It is understood. Korean patent KR20020044718A, which is included in the prior art, 25 in the document, automatically convert and send documents to email. We are talking about a system structured in this way. Digital controller, communication by digitally processing the coded problem information of the section into an explanatory document. It converts the document. The automatic mail section converts the document into an email and It automatically sends to a pre-determined email address. 30 2 Another document included in the known state of the art is KR20200114070A. a numbered Korean patent document describes a device that works with natural language processing methods. Using a chatbot to understand user intent and generate documentation for the user. We are talking about a system structured in this way. Voice-interactive smart 5 Electronic document provider devices, methods and systems are introduced, for example, According to one application example, the smart electronic document provider device is an electronic It creates an electronic document based on a form template and a pre-created one. electronic document such as approval or verification of the electronic document an electronic document service provider section that provides services, user 10 from the input, it understands the user's intention and provides electronic solutions that are appropriate to that intention. The document service provider calls the function of the section. It is speech-based. chatbot engine and user input electronic document service provider standardizing it into a format that can be processed by the department and electronically The document service provider section displays the processing results on the user terminal at 15. a device integration that can convert it into a processable format and send it back It can include its framework. Brief Description of the Invention The goal of this invention is to create a voice-activated, multilingual, location-based, AI-powered system. A system developed to enable the creation of petitions. to accomplish. Another aim of this invention is to provide the right institutions with the right content, in the right format, and 25 by submitting the correct petition, in accordance with correct grammatical rules. to ensure more efficient results in application / request / trial processes The goal is to implement a system developed for this purpose. Detailed Description of the Invention 30 3 "A Voice Petition System" has been created to achieve the purpose of this invention. This is shown in the figure; Figure 1 shows a schematic view of the system that is the subject of the invention. The parts shown in the figure are individually numbered, and these numbers correspond to... The corresponding answers are given below. 1. System 2. Electronic Device 10 3. Application 4. Server A. Chatbot A voice-based, multilingual, location-based, AI-powered petition 15 The system in question, developed to enable its creation (1); - exchanging data using any remote communication protocol and at least one chatbot (A) configured to be in communication electronic device (2), - to be carried out on electronic devices (2), personal information, e-mail addresses, 20 recording of mobile phone information, the institution to which the petition is to be written To enable location information to be entered and login to be completed, with chatbot (A) at least one application configured to initiate a voice communication (3), - connection with electronic device (2) using any communication protocol 25 to establish and run on the electronic device (2) through this established connection To communicate with application (3), a chatbot (A) on application (3) to provide voice communication on application (3) via chatbot (A) accessing the recording, transcription of the audio communication using the Text-to-Speech and Speech-to-Text method Converting to text, analyzing communication text with artificial intelligence NLP, NLP 30 With multilingual support management, it can recognize the language of communication within the correspondence and 4 Based on the data in the knowledge base, the main subject of the correspondence and to assess the user's intention / want to do something about this, intention Preparing the response text that follows the analysis of the correspondence, the content voice question / answer necessary for communication with the user in order to create Preparing the texts and translations suitable for the chosen language for the target petition text, 5 The prepared written answer text is sent via the chatbot (A) to Text-to-Speech and Speech-to-text transcription for voice recording, multi-language support module. With support, producing content suitable for the chosen language for communication and creating audio. At least one server (4) configured to transmit the record to the application (3) It includes. 10 The electronic device (2) in the system (1) which is the subject of the invention, any remote communication to exchange data using the protocol and have at least one The application (3) is configured to run. The electronic device (2), mobile a 15 in the form of a phone, tablet, desktop computer and / or portable computer is a device. Electronic device (2) is any device that is included in the known state of the art. to establish a connection with the server (4) using the remote communication protocol and the established connection to be in communication with chatbot (A) via the link It is being structured. The application (3) in the system (1) which is the subject of the invention, on the electronic device (2) It is structured to be executed. The application (3) has at least one interface. it contains users' personal information, email addresses, and mobile phone numbers. They should record their information, including the location of the institution to which they wish to submit their petition. It is configured to allow them to enter and log in. Application 25 (3), at least on a communication interface, users can chat with the chatbot (A). It is configured to enable them to initiate a voice communication. The server (4) in the system in question (1) is located in the known state of the art. 30 Connecting with electronic devices (2) using any communication protocol to establish and run on the electronic device (2) through this established connection The application (3) is configured to communicate with the server (4). The application (3) is configured to serve a chatbot (A). The server (4) communicates voice communication on the application (3) via the chatbot (A). To access the recording, convert the audio communication text from Text to Speech and Speech to Text. Converting communication text into text using the Speech and Speech to Text method (5) Artificial intelligence is analyzed using NLP (Natural Language Processing). It is configured to do so. The server (4) is managed with NLP multilingual support. to understand the communication language in the correspondence and the information contained in the knowledge base Based on the data, we can determine the main topic of the correspondence and the user's opinion on the matter. It is structured to assess what you want to do / intend. Server (4), 10 Preparing the response text for the continuation of the correspondence after the intention analysis, the content voice question / answer necessary for communication with the user in order to create preparing the texts and translations suitable for the chosen language for the target petition text It is structured in such a way. The server (4) sends the prepared written answer text to the chat. The robot (A) converts the text-to-speech and speech-to-text method into a voice recording. 15 to bring, multi-language support module support, appropriate for the selected language for communication. to produce content and send the generated audio recording to the application (3) It is configured. The server (4) is based on the location of the institution where the petition will be written. It is structured to obtain the information. The server (4) retrieves the generated petition. It is configured to send to the registered user's email address. 20 Industrial application of the invention The system in question is (1) voice-based, multi-language-supported, location-based, artificial intelligence This ensures the creation of a supported petition. 25 Around these basic concepts, the subject of the invention is “A Voice Petition System (1)” It is possible to develop a wide variety of related applications, and the invention is presented here. It cannot be limited to the examples given; it is essentially as stated in the claims.

Claims

6 REQUESTS 1. A voice-based, multilingual, location-based, AI-powered petition. developed to enable its creation; - data exchange using any remote communication protocol 5 to perform and be in communication with chatbot (A) at least one electronic device configured (2), - to be carried out on electronic devices (2), personal information, e-mail recording their addresses and mobile phone numbers, writing petitions Enter the location information of the desired institution and log in. 10 to enable the initiation of a voice communication with the chatbot (A) including at least one application (3) structured in this way; - using any communication protocol with electronic devices (2) to establish a connection and through this established connection electronic device (2) To communicate with the application (3) being run on, 15 on the application (3) to provide a chatbot (A), application through chatbot (A) (3) To access the audio recording, extract the audio transcript from the text. Converting a communication text into audio using the speech-to-text method. Artificial intelligence for analysis with NLP, NLP with multilingual support for management. to understand the communication language in the correspondence and the 20 in the knowledge base Based on the data, the main subject of the correspondence and the user's thoughts on this matter can be determined. evaluating what you want to do / your intention, after intention analysis Preparing the reply text for the continuation of the correspondence, creating the content. audio question / answer necessary for communication with the user for this purpose texts and translations appropriate to the chosen language for the target petition text 25 prepare, send the prepared written answer text through the chatbot (A) Converting audio to text-to-speech and speech-to-text. With multi-language support module, communication is possible in the selected language. to produce content and send the generated audio recording to the application (3) A system characterized by having at least one server (4) configured (1). 30 7 2. Data exchange using any remote communication protocol. to carry out and perform at least one application (3) on it configured and mobile phone, tablet, desktop computer and / or electronic device (2) which is a portable computer A system like the one in Claim 1, characterized (1). 5 3. Connect to the server (4) using any remote communication protocol. to establish and communicate with chatbot (A) through this established connection electronic device (2) which is structured to be characterized by being in the form of A system like the one in Request 1 or 2 (1). 10 4. Application configured to be run on electronic device (2) (3) like any of the above-mentioned claims characterized by system (1).

5. At least one interface should display users' personal information, email addresses, etc. They need to register their addresses and mobile phone numbers, and write petitions. They should enter the location information of the institution they want and log in. characterized by the application structured to provide (3) a system like any of the above requests (1). 20 6. Users can chatbot (A) on at least one communication interface. an application configured to enable them to initiate a voice communication (3) like any of the above-mentioned claims characterized by system (1). 25 7. Using any communication protocol with the electronic device (2) to establish a connection and through this established connection electronic device (2) configured to communicate with the application (3) that is being run on 8 any of the above requests characterized by the server (4) such a system (1).

8. Application (3) is configured to serve a chatbot (A). 5 in any of the above requests characterized by server (4) such a system (1).

9. Voice communication on application (3) via chatbot (A) Accessing the recording, converting audio communication text to Text-to-Speech and Speech-to-Text. converting the communication text into text using this method, artificial intelligence NLP with 10 characterized by the server (4) configured to analyze a system like any of the above requests (1).

10. NLP multilingual support management: the language of communication within correspondence. to perceive and, based on the data in the knowledge base, the main 15 of the correspondence the subject and what the user wants / intends to do with it characterized by the server (4) configured for evaluation a system like any of the above requests (1).

11. Preparing the response text for the continuation of the correspondence after the intention analysis, 20 necessary for communication with the user for the purpose of creating content. audio question / answer transcripts and texts suitable for the target petition text in the selected language. characterized by the server (4) configured to prepare the translation a system like any of the above requests (1).

12. Enter the prepared written answer text into the Text-to-Speech chatbot (A). and speech-to-text conversion, multi-language support. With the module's support, it can generate content suitable for the selected language for communication and configured to transmit the generated audio recording to the application (3) 9 any of the above requests characterized by the server (4) such a system (1).

13. To obtain location-based information about the institution to which the petition will be written. 5 of the above requests characterized by the configured server (4). a system like any other (1).

14. To send the created petition to the registered user's email address. from the above requests characterized by the configured server (4) a system like any other (1). 10 20 30

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