A DAMAGE ASSESSMENT AND SERVICE GUIDANCE SYSTEM

Abstract

This invention relates to a system (1) that enables the detection of damage to the vehicle by analyzing the photos and / or videos taken with the cameras (4) on the electronic devices (2) of the users and, if damage is detected, directing the vehicle user to the relevant service where the damage will be repaired.

Description

1 TARIFF A DAMAGE ASSESSMENT AND SERVICE GUIDANCE SYSTEM Technical Area 5 This invention captures images taken by cameras in users' electronic devices. Detecting damage to the vehicle by analyzing photographs and / or videos. and if damage is detected, the vehicle owner is responsible for ensuring the damage is repaired. It is related to a system that enables the service to be directed. 10 Previous Technique Vehicles develop damage over time, both due to driver error and damage from other vehicles. Damages may occur. Most of these damages are caused by the vehicle user. The timing is unclear. On the other hand, how to repair the damage in question is also uncertain. The person who owns the vehicle also knows which service center will be used and where to go. This is one of the issues that is not currently resolved. Therefore, nowadays, it can be obtained with the help of a mobile device. the images obtained will be analyzed to determine if there is any damage and the findings will be made. 20 that ensures the damaged items are sent to the relevant service center for repair. A solution is needed. United States Regulation US10152641B2, which is included in the known state of the art. The patent document describes using artificial intelligence to analyze a vehicle's dashboard. The text refers to software developed for this purpose. The image described in the invention is 25. a portable computer device equipped with a capture device, a vehicle's dashboard It captures the image of the panel. Then, the portable computer device, The captured image shows the location of one or more components of the vehicle's instrument panel. It determines the position of one or more components, and therefore the movable The computer device divides the captured image into segments, separating each component into 30 separate parts. It obtains a separate image. Furthermore, the portable computer device, each one... 2 one or more machine learnings to determine the component-related readout It processes images of these components using its model. The readings its accuracy is being verified and in response, the portable computer device The readings are entered into the relevant data fields of an electronic form. Vehicle instrument panel Readings relating to one or more components of the panel represent data about the vehicle. 5 is doing. Brief Description of the Invention The aim of this invention is to detect vehicle damage by examining images. providing repair recommendations for the damage and establishing service connections. The goal is to create a system that provides this. Detailed Description of the Invention The purpose of this invention is to create a "Damage Detection and Service" system. The "Guidance System" is shown in the attached diagram; Figure 1 shows a schematic view of the system that is the subject of the invention. The parts shown in the figures are individually numbered, and these numbers... The corresponding answers are given below. 1. System 2. Electronic device 25 3rd Camera 4. Application 5. Server 3 By examining the vehicle images, damage, especially superficial damage, can be identified. providing repair recommendations for the damage and establishing service connections. The system that provides the subject of the invention (1), - Communicating and exchanging data using any remote communication protocol. at least one electronic device configured to perform (2), 5 -at least a device located on an electronic device and configured to collect images. a camera (3) - carried out on electronic device (2) and collected by users with camera (3) to enable them to create a damage assessment request using the images at least one application configured (4) and 10 -communication with electronic devices (2) using any communication protocol to establish, exchange data with the application (3) through this established communication This is triggered when the vehicle owner creates a damage claim. to receive the vehicle image transmitted via application (3), image processing and Processing with artificial intelligence algorithms, damage to the vehicle based on the processed images 15 comparing existing images that do not include any and assessing damage, any Taking no action if there is no damage, or if there is damage, such as a scratch. Determining the type of damage, such as dents or crushing, and calculating the extent of the damage. and using service information associated with the type of damage to the electronic device (2) 20 to provide information on damage type and size, and to direct service requests. It includes at least one configured server (5). In the system that is the subject of the invention, the electronic device (1) has at least one (2) sound input. microphone, speakers providing sound output, buttons and / or touch screen 25 (3) mobile phone, smartphone and tablet computer that has It is a mobile device. Electronic device (2) any device included in the known state of the art. to communicate with the server (5) using a remote communication protocol and data It is structured to facilitate the transaction. The invention is preferred. in the arrangement of electronic device (2) server (5) and internet in the form of data 30 It is configured to communicate using the electronic device (2) 4 Users can request damage assessment using images of their vehicle. to carry out at least one application (3) that enables them to be found It is being structured. The camera (3) located on the electronic device (2) in the system (1) which is the subject of the invention 5 taking photos and / or videos and through electronic devices (2) It is configured to allow sharing with the server (5). The application (4) in the system (1) is on the electronic device (2) to be carried out and via camera (3) users can take photos and / or 10 of the vehicle. It is configured to enable them to capture images that are video formatted. The application (4) transmits the captured images between the electronic device (2) and the server (5) It is configured to transmit to the server (5) via the established communication. The application (4) is carried out on an electronic device (2) in the preferred arrangement. It is a mobile application and / or web application. The application (4) vehicle damage type, 15 the size, repair suggestions and service information of the electronic device to the user transmitting through and selecting the user using the transmitted service information. to enable them to create a request for an appointment in the service It is being configured. The service appointment is transmitted via the application (4) server (5). It is configured to ensure that the request is forwarded to the service. In this way, 20 User can schedule a service appointment associated with the damage type via the application (4). It can be easily created. In the system in question (1) the server (5) is located in the known state of the art. 25 Communication with electronic device (2) using any remote communication protocol to establish, to carry out on the electronic device (2) through this established communication The application is configured to exchange data with (4). In the preferred arrangement of the invention, the server (5), electronic device (2) and the Internet It is configured to communicate over a data network in this form. In the preferred arrangement of the invention, the server (5) uses the application (4) via 30 images obtained with the user’s electronic device (2) are supported by artificial intelligence to process with the analysis system and according to the type of damage such as scratches, dents, and dings, and by type of damage together calculations regarding the location, size, depth, and width of the damage It is configured to do so. The server (5) with the specified damage type. keeping a record of the associated repair type and service information and the type of damage. It is configured to make necessary repair recommendations depending on the situation. 5 The server (5) determines the type and size of damage using artificial intelligence algorithms. to calculate the cost with the information and the user via electronic device (2) It is configured to share with the server (5). The server also specifies the type of damage and To suggest a service point using size information. It is configured in this way. This allows the user to adjust the settings in the vehicle according to the image being captured. information about the type of damage found, repair information, and where to have it repaired. The server (5) also provides a traffic data for the vehicle following the service redirection. and / or in case of comprehensive insurance, policy via application (3) to provide information on how the damage will be covered and the necessary documents It is configured to provide guidance about the server (5) user 15 If it receives an appointment request from one of the transmitted services, it will connect with external servers. contact, schedule an appointment for the selected service and implement (4) is configured to share with the user. Server (5) also If the vehicle is in service, information regarding the procedures will be transmitted from the service providers. Based on the information provided, informing the user about the harvesting process 20 It is structured in such a way that the user can use his electronic device (2) through this, information about vehicle damages and how to repair those damages, and the cost. They are knowledgeable about the information and service process. The system in question is (1) an electronic device that can be the driver of the vehicle (2) 25 The user can take a photograph of the vehicle in the application (4) with the help of the camera (3). The videos are uploaded and the images in question are shared with the server (5). The server (5) uses image processing techniques and artificial intelligence to determine if there is any damage to the vehicle. determining if there is any damage, the type and extent of the damage, and the repair of the vehicle. It informs the user about the costs via the application (4). 30 Server (5) also provides information on the service to be visited depending on the type of damage and 6 It provides information if an insurance policy is used. Server (5) If the user wishes to access one of the transmitted services, then the relevant service will be accessible. to create an appointment and perform the services via the application (4) This information is shared with the user. In this way, the user is informed about the vehicle's processing at the service center. They can be informed. 5 In the system that is the subject of the invention, (1) server (5) artificial intelligence supported system using the photos or videos taken with the electronic device (2) camera (3) In determining the damage, information about the service centers and insurance companies the vehicle should go to. It provides guidance. 10 In the system in question (1) insurance companies, service points, repair shops are a single entity The platform gathers information on what the user needs to do based on the type of damage. Users are informed about everything from damage assessment to repair. It can manage and monitor the process through the application (4). Thus, the system (1) 15 a marketplace platform integrated with the insurance and service market along with damage assessment This system provides (1) damage detection, repair recommendations and service. It provides an end-to-end marketplace solution by offering connectivity. Around these fundamental concepts, the invention is titled "A Damage Assessment and Service 20". It is possible to develop a wide variety of applications related to the "Route System (1)". and the invention cannot be limited to the examples described here, but mainly to the claims as stated.

Claims

7 REQUESTS 1. Detecting damage, especially superficial damage, by examining the vehicle images. by providing repair recommendations regarding the damage and establishing service connections. 5 that enable its creation - Communicating and exchanging data using any remote communication protocol. at least one electronic device configured to perform (2), -at least a device located on an electronic device and configured to collect images. a camera (3) - carried out on electronic device (2) and collected by users with camera (3) 10 to enable them to create a damage assessment request using the images at least one application configured (4) and -communication with electronic devices (2) using any communication protocol to establish, exchange data with the application (3) through this established communication This is triggered by the vehicle user creating a damage claim, 15 to receive the vehicle image transmitted via application (3), image processing and processing with artificial intelligence algorithms, processing images and determining vehicle damage. comparing existing images that do not include any and assessing damage, any Taking no action if there is no damage, or if there is damage, such as a scratch. Determining the type of damage (such as dents or crushing) and calculating the extent of the damage. 20 and using service information associated with the type of damage to the electronic device (2) to provide information on the type and extent of damage and to direct service requests. a system characterized by having at least one server (5) configured (1).

2. At least one microphone for receiving sound input, speakers for providing sound output, keypad 25 and / or at least one input unit in the form of a touchscreen and display reception mobile cell phone, smartphone and which have a camera (3) capable of electronic device (2) characterized by a mobile device in the form of a tablet computer A system like the one in Request 1 (1). 8 3. Any remote communication protocol available in the known state of the art. to communicate with the server (5) and exchange data using as in Claim 1 or 2 characterized by the configured electronic device (2). a system (1).

4. Damage assessment using user-generated images of the vehicle. to implement at least one application (3) that enables them to make a request In the above claims characterized by the structured electronic device (2) a system like any other (1).

5. Located on the electronic device (2) and the photo and / or video to download and share with the server (5) via electronic device (2). In the above requests characterized by the camera (3) configured in such a way a system like any other (1).

6. To be run on the electronic device (2) and via the camera (3) users can take photos and / or videos of the vehicle. The above is characterized by the application (4) structured to provide a system like any of the requests (1).

7. The captured images are established between the electronic device (2) and the server (5). application (4) configured to transmit to the server (5) via communication a system like any of the above-mentioned demands characterized (1).

8. A mobile application and / or web 25 run on an electronic device (2). in the above requests characterized by the application (4) which is the application a system like any other (1).

9. Information about the type and extent of damage to the vehicle, repair recommendations, and service centers. transmitting the service to the user via an electronic device and the user receiving the transmitted service 30 They can create a request to schedule an appointment for the selected service using their information. 9 The above is characterized by the application (4) structured to provide a system like any of the requests (1).

10. Any remote communication protocol that exists in the known state of the art. to communicate with the electronic device (2) using, and through this communication 5 data exchange with the application (4) run on the electronic device (2) The above is characterized by the server (5) configured to perform the above. a system like any of the requests (1).

11. Through the application (4), the user obtains 10 with his electronic device (2). processing images with an AI-powered analysis system and identifying scratches, dents, and dings. the type of damage and, along with the type of damage, the location, size, depth, and with the server (5) configured to perform calculations regarding its width a system like any of the above-mentioned demands characterized (1).

12. Repair type and service information associated with the identified damage type. to keep records and recommend necessary repairs depending on the type of damage. The above is characterized by the server (5) which is configured to be located in a system like any of the requests (1).

13. Damage type and size information determined using artificial intelligence algorithms. to calculate the cost and with the user via the electronic device (2) The above is characterized by the server (5) configured to share. a system like any of the requests (1).

14. Recommend a service point using the identified damage type and size information. The above is characterized by the server (5) which is configured to be located in a system like any of the requests (1).

15. Following the service referral, a traffic and / or comprehensive insurance policy for the vehicle will be issued on 30 days. In case of such a situation, how the damage is handled under the policy via application (3) to provide information on how it will be met and guidance on the necessary documents. The above is characterized by the server (5) which is configured to do so. a system like any of the requests (1).

16. If the user receives an appointment request from one of the transmitted services, external 5 To contact the servers and schedule an appointment for the selected service. and the server (5) configured to share with the user via the application (4) a system like any of the above requests characterized by (1).

17. If the vehicle is in service, 10 information regarding the transactions will be transmitted from the service providers. To inform the user about the harvesting process based on the information provided. in the above requests characterized by the server (5) configured for a system like any other (1).