Virtual Reality-Based Fault Detection and Response System in Data Centers

TR202614225A2Pending Publication Date: 2026-09-21TURK TELEKOMUNIKASYON A S
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Patent Information

Application Number
TR202614225
Authority / Receiving Office
TR · TR
Patent Type
Applications
Current Assignee / Owner
Filing Date
2026-08-21
Publication Date
2026-09-21
Patent Text Reader

Abstract

The invention is a fault detection and response system developed for use primarily in large-scale data centers, server rooms hosting cloud computing infrastructures, telecommunication infrastructure centers, edge computing points, or enterprise server hosting facilities. It can be used to accelerate fault detection and response processes in high-availability IT infrastructures in sectors such as finance, healthcare, defense, e-commerce, or public sector, by integrating virtual reality (VR) and augmented reality (AR) technologies into operational processes, enabling field personnel to simultaneously view the physical environment and digital monitoring systems.
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Description

1 TARIFF Virtual Reality-Based Fault Detection and Response System in Data Centers TECHNICAL AREA 5 The invention generally enables virtual reality-based fault detection in data centers. It is related to the intervention system. The invention is particularly relevant to cloud computing, especially in large-scale data centers. server rooms where infrastructure is housed, telecommunications infrastructure centers, For use in edge computing hubs or enterprise server hosting facilities. Developed for sectors requiring high accessibility, such as finance, healthcare, defense, and e-commerce. or fault detection and intervention processes in public IT infrastructures Virtual reality (VR) and augmented reality, which can be used to accelerate the process. 15 By integrating (AR) technologies into operational processes, field personnel a system that allows simultaneous viewing of the physical environment and digital monitoring systems It is related to the fault detection and repair system. STATE OF THE ART 20 Fault detection systems ensure the uninterrupted, secure, and efficient operation of data centers. These systems are of great importance in terms of server, network, power and cooling. by detecting potential infrastructure failures early, It helps to shorten intervention time and reduce maintenance costs. 25 Especially in data centers where critical data and services are hosted, early warning is crucial. And thanks to rapid intervention, data loss, hardware damage, and long-term system downtime are prevented. Risks such as disruptions can be significantly reduced. In current technology, fault detection and response processes in data center operations take 30 years. largely traditional methods and independent systems It is based on. In these systems, in the first stage, data is collected from the server and network infrastructure. Logs are analyzed through central monitoring systems; hardware failures are detected. mostly threshold-based alarms and rule-based algorithms are used in its determination 2 This is used. Detected malfunctions are usually reported via email, SMS, or by opening a support request. The relevant technician is notified via the systems. The technician then receives the server name, Using information such as cabinet number and fault code, physically locating the relevant It reaches the device. However, at this stage, the correct server, cabinet number, and Identifying the component largely depends on the technician's experience and the 5 available. It depends on the currency of the documentation. Printed documents are used during part replacement. PDF service manuals or technical diagrams are used. Some advanced ones... In applications, this is done via remote desktop connection and video conferencing. Support is provided by experienced technicians. However, the current The fundamental deficiency in these approaches is the lack of connection between the physical data center environment and digital fault information. The technician's digitally viewed image is the problem of ineffective integration. Matching server or fault information with the correct device and component in the physical environment is key. Time is not easy. Similar tags are insufficient or outdated. Documentation and limited remote support capabilities hampered the intervention process. This can make things difficult, especially for inexperienced technicians, regarding the RAM module and disk 15. or correctly identifying and replacing components such as the power supply This presents a challenge. All these factors lead to unnecessary parts replacements and interventions. This can lead to longer processing times and increased operational costs. The most important need at this point is real-time and contextual guidance for the technician. It is the presentation of which server and which component are available in the technician's environment. being able to visually identify the malfunction and instantly take the necessary action. This enables tracking, resulting in faster, more reliable, and error-free fault management processes. This will make a significant contribution to its implementation. A study conducted under the known state of the art revealed CN117331790A 25 Application number [number] was encountered. In the said application, regarding the data center... Data is collected from the servers via sensors. Physical server software processing of measurements obtained from the infrastructure and abnormalities It is based on the automatic determination of conditions. The technical approach of the application is; Collecting and standardizing data from sensors in the data center, feature 30 extraction, filtering and compression processes, and then machine using learning algorithms to perform fault detection, alarm, and repair processes. It is based on technologies such as sensors, IoT, data analysis, machine learning, and DCIM. 3 Technologies are being discussed, but AR / VR-based visual guidance or virtual reality is not the issue. The environment does not include any feature that allows for intervention. In conclusion, virtual reality-based fault detection and repair in data centers. Improvements are being made to their systems, therefore the 5 mentioned above... new solutions that will eliminate disadvantages and provide solutions to existing systems Structured arrangements are needed. THE PURPOSE OF THE INVENTION The present invention meets the aforementioned requirements and overcomes all the disadvantages. virtual reality in data centers eliminates the need for virtual reality and brings some additional advantages. It relates to a fault detection and intervention system based on data collection. The main purpose of the invention is to enable cloud computing, especially in large-scale data centers. server rooms where infrastructure is housed, telecommunications infrastructure centers, For use in edge computing hubs or enterprise server hosting facilities. Developed for sectors requiring high accessibility, such as finance, healthcare, defense, and e-commerce. or fault detection and intervention processes in public IT infrastructures Virtual reality (VR) and augmented reality, which can be used to accelerate... By integrating (AR) technologies into operational processes, field personnel a system that allows simultaneous viewing of the physical environment and digital monitoring systems The goal is to provide a fault detection and repair system. One purpose of the invention is not only to detect hardware failures, but also network equipment, 25 storage systems, power units, cooling infrastructure, and environmental sensors including all data center operations such as monitoring The goal is to make it usable. Another purpose of the invention is to improve classic monitoring panels, demand systems and e-mail 30 without relying on notifications, the physical location of the faulty component, device identity and to be able to project intervention instructions directly into the user's field of vision. 4 Another purpose of the invention is to enable senior engineers in remote support scenarios. The aim is to enable field personnel to receive guidance through a virtual environment. Another purpose of the invention is to be used not only in maintenance and repair processes, but also in personnel training, also in the areas of emergency drills and the implementation of operational standards 5 The aim is to provide a versatile platform that can be used for multiple purposes. The structural and characteristic features and all the advantages of the invention are given in the figures below. And thanks to the detailed explanation written with references to these figures, it becomes clearer. This will be understood as such. Therefore, the evaluation should also be based on these forms and details. 10 This should be done taking the explanation into consideration. BRIEF DESCRIPTION OF THE FIGURES The best way to utilize the advantages of the existing invention, together with its structure and additional elements. For it to be understood, it should be evaluated together with the figures explained below. 15 is necessary. Figure 1 shows the virtual reality-based fault detection and repair system that is the subject of the invention. This is a block diagram view. REFERENCE NUMBERS 20 1. Fault detection module 2. Troubleshooting module 3. Virtual reality module 4. Augmented reality module 25 5. Remote access module DETAILED EXPLANATION OF THE INVENTION This detailed explanation describes virtual reality-based systems in data centers, which are the subject of the invention. The preferred configurations for fault detection and repair systems are based solely on the subject matter. for a better understanding and without creating any limiting effects It is explained. The invention, whose block diagram view is given in Figure 1, is primarily intended for large-scale data centers. including server rooms where cloud computing infrastructures are hosted, 5 telecommunications infrastructure centers, edge computing hubs, or enterprises Developed for use in server hosting facilities, high availability. failures in finance, healthcare, defense, e-commerce or public IT infrastructures that require it virtual systems that can be used to speed up detection and intervention processes. Virtual reality (VR) and augmented reality (AR) technologies in operational processes 10 By integrating them, field personnel can synchronize the physical environment with digital monitoring systems. It is a fault detection and intervention system that allows for timely monitoring. The invention focuses on virtual reality-based fault detection and troubleshooting in data centers. system; 15  Data center servers, storage systems, network devices, and others By analyzing operational and log data obtained from infrastructure components Detecting anomalies and potential malfunctions, determining the source and type of the malfunction, and determining the priority level and the equipment to be intervened with. a fault detection module that creates a maintenance record (1), 20  Location of the fault determined by the mentioned fault detection module (1), by processing equipment and component information and the technician's location determining the most suitable route between the faulty equipment and the technician a malfunction that prevents routing to the correct cabinet and server routing module (2), 25  The route determined by the aforementioned fault guidance module (2) and location information on a three-dimensional digital model of the data center. visualizing the technician's steps between corridors, cabinets, and equipment. Step-by-step virtual navigation provides technicians with access to the correct faulty equipment. a virtual reality module 30 that verifies its arrival via location information (3),  The physical component that requires intervention according to the fault information. visually marking the component within the technician's field of vision such as disassembly, replacement, assembly, inspection and verification. 6 a system that guides users through maintenance procedures step-by-step with sequential visual instructions augmented reality module (4),  Video and audio communication between field technicians and remote expert personnel. By enabling real-time sharing of system data, the expert allowing personnel to remotely monitor the intervention process, and providing the technician with instant 5 guidance and expert feedback regarding the maintenance procedures performed. a remote access that allows it to record notifications module (5) It includes. In one sample application of the invention, virtual reality-based fault detection and repair. The system is activated upon detection of a hardware failure occurring in the data center. It is becoming. The fault detection module (1) detects servers located in the data center, operating systems derived from storage systems, network devices, and other infrastructure components and continuously analyzes log data. The fault detection module (1) analyzes the collected 15 By performing anomaly detection on the data, it identifies potential malfunctions; the malfunction It classifies the source, type, and priority level. The analysis performed As a result, the equipment that malfunctioned and requires intervention A work record is created for the maintenance process by identifying the component. This record... 20 A dataset is being created to be used in the intervention process. Thus, maintenance the operation is carried out using accurate, up-to-date and standardized information This is provided after the fault detection and classification process is completed. The generated record is transferred to the intervention process and in the subsequent stages. This constitutes the basic data input to be used. Generating fault information takes 25 days. The technician then initiates the intervention process in the data center. This At this stage, the fault guidance module (2) is activated. Fault guidance module (2), location, equipment and components included in the fault log Using this information, the technician's current location and the location of the faulty equipment can be determined. analyzing the relationship between them and the most suitable 30 points to reach the desired goal It determines the route. The determined route consists of corridors in the data center, Cabinets and equipment layouts are taken into consideration when designing the layouts. Thus... by ensuring the technician is directed to the correct cabinet and server. to reduce errors that may arise from positioning and to repair faulty equipment 7 The aim is to shorten the response time. Fault guidance module (2) The location and route information determined by the technician is visually presented to the technician. A virtual reality module (3) is used for the purpose of transferring virtual reality. module (3), on the three-dimensional digital model of the data center, the technician's existing virtual 5 by representing the location and the location of the faulty equipment it needs to reach. It provides navigation support. The technician uses the virtual directions created. through corridors, cabinets and equipment within the data center By proceeding step by step, it can reach the point where the malfunction is located. Faulty When the equipment is approached, the system uses the recorded location information to identify the technician. By comparing the locations, it confirms that the correct equipment has been reached. Thus, 10 Reducing physical positioning errors allows for faster and more accurate identification of faulty equipment. This ensures that the situation is identified and the intervention time is optimized. Through the technician's fault guidance module (2) and virtual reality module (3) Augmented reality after reaching the location of the faulty equipment Module (4) is activated. Augmented reality module (4), fault detection module 15 (1) Maintenance on the equipment using fault information determined by (1) or identifying the physical component that needs replacing and the technician using augmented reality It visually identifies the component in question within the display environment. Thus The technician will directly and correctly access the physical part that needs to be worked on. It can determine this. However, the module allows for disassembly, removal, assembly, inspection, and 20 Perform maintenance operations such as verification step-by-step in the correct sequence. By displaying the image, it provides the technician with real-time visual guidance. Faulty The relevant procedural steps are also followed during the removal of the component and the installation of the new component. It continues to be displayed in an augmented reality environment. This prevents misinformation. Interference with the component, incorrect execution of the procedure sequence, or maintenance 25 Risks such as incomplete execution of steps are reduced and maintenance procedures are improved. This ensures standardization. Thus, people with different experience levels... enabling technicians to perform maintenance operations more reliably and consistently the opportunity is provided. After the completion of the intervention process The processes performed, the parts used, the processing times, all by the system. 30 The records include information on the verifications performed and, if applicable, remote expert support. The data obtained is taken under the scope of the fault detection module (1). stored in the database for use in subsequent maintenance processes. This ensures that every intervention carried out will be preserved for similar purposes in the future. 8 to detect faults faster and to train technicians It is transformed into a usable information source. This integrated structure This allows the physical data center infrastructure to be combined with the digital information environment. troubleshooting, equipment positioning, maintenance procedures, and expert This ensures that support is provided in a coordinated manner through a single system. 5 A preferred application of the invention involves additional experts during field intervention. If support is needed, the remote access module (5) is activated. Remote access module (5) connects the field technician in the data center with the remote Real-time 10-minute video, audio, and related system data among expert personnel. This enables the sharing of information. In this way, a remote expert or technician can... It can monitor the maintenance operations it performs in real time and determine the nature of the malfunction. Accordingly, it can provide direct guidance and intervention support to the technician. Especially in complex or critical malfunctions, the work is carried out remotely by expert personnel. Thanks to evaluations and guidance, the decision-making process is accelerated and 15 The accuracy of the intervention is increased. In addition, the module detects what happens during the intervention. record status updates and feedback provided by the expert. This creates a body of knowledge that can be used in subsequent maintenance processes. This ensures a seamless flow of information between the field technician and the expert center. maintenance operations in a safer, faster, more coordinated and standardized way 20 It contributes to its implementation. The invention is based on the entire physical and technical infrastructure of the data center system. It creates a three-dimensional digital twin that represents its features in a digital environment. Digital twin; cabinets, servers, network devices and other infrastructure located in the data center 25 the physical locations of its components, its technical specifications, and their connections to each other. It includes their relationships. The technician accesses the system via the virtual reality module (3). When connected, data is obtained from the camera and sensors in the virtual reality glasses. using the SLAM (Simultaneous Localization and Mapping) algorithm The technician's location within the data center is tracked in real time. 30 This is determined. Thus, a spatial relationship is established between the physical data center and the digital twin. A match is created and the technician's location is recorded on the system. The equivalent is determined with precision. 9 In the system described in the invention, with the data obtained from each intervention performed... machine learning models need to be continuously updated and the system needs to evolve over time. It can be enabled to improve itself. This structure prevents recurring failure patterns. By identifying and providing early warning and predictive maintenance recommendations before a failure occurs. It can offer. Additionally, technicians' response times, error rates, and task 5 Optimizing task assignments by analyzing performance; replacing substitutes It is possible to track the stock status of parts and initiate the procurement processes. The system is used for data centers of varying sizes and for servers, network equipment, UPS systems are used for various infrastructure components such as cooling and power distribution systems. adaptable; also, new technicians can learn through virtual simulations 10 to be trained and to create a trace of all interventions carried out It allows for recording purposes.

Claims

REQUESTS 1. Speeding up fault detection and response processes in data centers. virtual reality (VR) and augmented reality (AR) used for this purpose By integrating these technologies into operational processes, field personnel 5 simultaneous viewing of the physical environment and digital monitoring systems. It is a fault detection and intervention system that provides;  Data center servers, storage systems, network devices, and others By analyzing operational and log data obtained from infrastructure components Detecting anomalies and potential malfunctions, determining the source and type of the malfunction, and 10 determining the priority level and the equipment to be intervened with. a fault detection module that creates a maintenance record (1),  Location of the fault determined by the mentioned fault detection module (1), by processing equipment and component information and the technician's location determining the most suitable route between faulty equipment and the technician's 15 a malfunction that prevents routing to the correct cabinet and server routing module (2),  The route determined by the aforementioned fault guidance module (2) and location information on a three-dimensional digital model of the data center. By visualizing, the technician navigates step 20 between the corridor, cabinet, and equipment. Step-by-step virtual navigation provides technicians with access to the correct faulty equipment. A virtual reality module that confirms its arrival via location information. (3),  The physical component that requires intervention according to the fault information. visually marking the component within the technician's field of vision and 25 such as disassembly, replacement, assembly, inspection and verification. a system that guides users through maintenance procedures step-by-step with sequential visual instructions augmented reality module (4), It includes.

2. According to Claim 1, it is a fault detection and response system, the characteristic of which is; field Video, audio, and system communication between the technician and remote expert personnel. By enabling real-time sharing of data, expert personnel can intervene. to monitor the process remotely, provide real-time guidance to the technician, and 11 We record the maintenance procedures performed and expert feedback. It includes a remote access module (5) which allows it to receive.