Cloud-based system for intelligent job matching and customer service devices

Abstract

This invention relates to a cloud system for intelligent job matching and customer service devices. It utilizes data collected from the internet by a Large Language Model (LLM) artificial intelligence (AI) program for training. Its key feature is the effective integration of LLM technology with an enterprise's internal human resources database. Its recognition learning, based on machine learning, is also part of artificial intelligence. The program receives a large amount of data to train itself to identify data features without human intervention, achieving accurate job search and intelligent customer service functions. The device module, through customized prompt engineering, context management data integration mechanisms, and secure connections to the Transformer model within the LLM large language model, ensures the accuracy, relevance, and security of responses. It allows users to upload secure and confidential information to improve their work efficiency. The device module uses the received content to further train its model and is designed to securely store it in a database. Furthermore, it may publicly disclose confidential information to respond to other users' queries.

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