Apparatus, method and recording medium storing instruction for determining compensation information according to the performance of delivery order

Abstract

This invention proposes an apparatus for determining compensation information corresponding to the execution of a delivery order. The apparatus may include: one or more processors; and one or more memories storing commands to be executed by the one or more processors; and the apparatus is configured such that, upon execution of a command, the one or more processors: generate delivery order information requesting a delivery order from a target store; transmit at least a portion of the delivery order information to a store terminal at the target store; upon receiving information from the store terminal indicating acceptance of the delivery order, determine an estimated delivery delay time representing the time difference between the time of completion of product preparation and the estimated arrival time, wherein the time of completion of product preparation is when preparation of the product corresponding to the delivery order is expected to be completed, and the estimated arrival time is when the delivery person is expected to arrive at the target store; based on the estimated delivery delay time, determine a first discount to be offered to the delivery person who will execute the delivery order; and transmit compensation information including the first discount to one or more delivery person terminals.

Claims

1. A method for determining compensation information, implemented in an apparatus comprising one or more processors and one or more memories storing commands to be executed by the one or more processors, the method comprising the steps of: the one or more processors: generating delivery order information requesting a delivery order from a target store; transmitting at least a portion of the delivery order information to a store terminal of the target store; upon receiving information from the store terminal indicating acceptance of the delivery order, determining an estimated delivery delay time representing the time difference between a time when the goods are ready to be prepared and an estimated time of arrival, the time when the goods are ready to be prepared is expected to be completed, and the estimated time of arrival is expected to be when a delivery person arrives at the target store; determining a first discount to be offered to a delivery person who will carry out the delivery order based on the estimated delivery delay time; transmitting information including the compensation amount of the first discount to one or more delivery person terminals; and wherein the step of determining the first discount comprises the following steps: The first offer is determined in such a way that it has a greater value as the expected delivery delay time increases.

2. The method of request item 1 further includes the following steps: calculating a cumulative rejection count, representing the number of times the above delivery order has been rejected by the delivery terminal; and updating the above first offer based on the cumulative rejection count.

3. The method of request item 2, wherein the step of determining the first discount includes the following steps: determining the first discount in such a way that the first discount has a larger value as the cumulative number of rejections increases.

4. The method of Request 1, wherein the step of determining the above-mentioned expected delivery delay time includes the following steps: determining the above-mentioned expected arrival time based on the target time after the time when information indicating acceptance intention of the above-mentioned delivery order is obtained from the above-mentioned retail terminal.

5. The method of claim 4, wherein the step of determining the estimated arrival time based on the target time includes the following steps: identifying one or more candidate delivery terminals capable of fulfilling the delivery order based on the target time; identifying, among the one or more candidate delivery terminals, the delivery terminal of the first delivery person whose location is closest to the target store; and determining the estimated arrival time based on the distance between the first delivery person's delivery terminal and the target store.

6. The method of claim 4, wherein the step of determining the estimated arrival time based on the target time includes the following steps: identifying delivery terminals of one or more candidate delivery personnel who can carry out the delivery order based on the target time; identifying a preset number of second delivery personnel's delivery terminals among the one or more candidate delivery personnel's delivery terminals in order of proximity to the target store; and determining the estimated arrival time based on the distance between each of the second delivery personnel's delivery terminals and the target store.

7. The method of claim 1 further includes the following steps: updating the estimated arrival time based on the corresponding time point whenever a preset time period elapses from the target time point, the target time point being after the time point when the information indicating the intention to accept the delivery order is obtained from the store terminal; updating the estimated delivery delay time based on the updated estimated arrival time; determining a second discount to be provided to the delivery person who will carry out the delivery order based on the updated estimated delivery delay time; and changing the compensation amount based on the second discount.

8. The method of claim 1 further includes the following steps: updating the estimated arrival time based on the point in time when the cumulative number of rejections, representing the number of times the delivery order has been rejected by the deliveryman's terminal, reaches a preset number; updating the estimated delivery delay time based on the updated estimated arrival time; determining a third discount to be provided to the deliveryman who will carry out the delivery order based on the updated estimated delivery delay time; and changing the compensation amount based on the third discount.

9. The method of claim 4, wherein the step of determining the estimated arrival time based on the target time includes the following steps: based on the target time, the estimated arrival time is determined based on at least one of the following: the number of unallocated orders in the region corresponding to the sales terminal, or the attribute of the expected delivery location corresponding to the delivery order.

10. The method of claim 1, wherein the step of determining the first offer includes the following steps: identifying the region corresponding to the above-mentioned retail terminal; and then determining the first offer based on the identified region.

11. The method of claim 1, wherein the compensation amount includes information on the first offer, which represents the basic amount that can be obtained with the delivery of any order and the additional amount that can be obtained with the delivery of the order.

12. An apparatus for determining compensation information, comprising: The device comprises one or more processors and one or more memories storing commands to be executed by the processors. When executing the commands, the processors perform the following: generate delivery order information requesting a delivery order from a target store; transmit at least a portion of the delivery order information to a store terminal at the target store; upon receiving information from the store terminal indicating acceptance of the delivery order, determine an estimated delivery delay time representing the time difference between the time of completion of product preparation and the estimated arrival time, wherein the time of completion of product preparation is when preparation of the product corresponding to the delivery order is expected to be completed, and the estimated arrival time is when the delivery person is expected to arrive at the target store; based on the estimated delivery delay time, determine a first discount to be offered to the delivery person who will carry out the delivery order; transmit information including the compensation amount of the first discount to one or more delivery person terminals; and wherein, in order to determine the first discount, the processors determine the first discount in such a way that the first discount has a larger value as the estimated delivery delay time increases.

13. A non-transitory computer-readable recording medium recording commands that, when executed by one or more processors, cause the one or more processors to perform actions, the commands causing the one or more processors to: generate delivery order information requesting a delivery order from a target store; transmit at least a portion of the delivery order information to a store terminal of the target store; upon receiving information from the store terminal indicating an intention to accept the delivery order, determine an estimated delivery delay time representing the time difference between a time when the goods are expected to be ready and a time when they are expected to arrive, the time when the goods are expected to be ready being completed and the time when they are expected to arrive at the target store; based on the estimated delivery delay time, determine a first discount to be offered to the delivery person who will carry out the delivery order; transmit information including the compensation amount of the first discount to one or more delivery person terminals; and wherein the commands further cause the one or more processors to determine the first discount in such a way that the first discount has a larger value as the estimated delivery delay time increases.

Images