Registration review case query system for electronic payment platform

Abstract

An electronic payment platform registration review case query system includes a storage device, an identity verification server, and a management server. The storage device stores relevant information from customer registration applications and multiple historical registration review cases. The identity verification server interfaces with an identity access management system, allowing authorized personnel to access the platform based on their requested permissions. The management server is communicatively connected to the storage device and the identity verification server. The management server includes a processing unit configured to perform the following operations: receiving query criteria entered by authorized personnel on the registration review case query page after successful identity verification via the identity verification server; searching the database in the storage device based on the query criteria to find corresponding historical registration review cases that match the query criteria; and compiling the retrieved historical registration review cases into query results and returning the query results to the registration review case query page for display.

Claims

1. A registration review case query system for an electronic payment platform, comprising: a storage device for storing relevant information of a customer when applying for registration and a plurality of registration review historical cases; an identity verification server for interfacing with an identity access management system, providing an authorized person with access to the platform according to their requested permissions; and a management server communicatively connected to the storage device and the identity verification server, the management server including a processing unit configured to perform the following operations: receiving a query condition entered by the authorized person on a registration review case query page after verification by the identity verification server; performing a database search in the storage device based on the query condition to find the corresponding registration review historical cases that match the query condition; and compiling the retrieved registration review historical cases into a query result and sending the query result back to the registration review case query page for display.

2. The registration review case query system of the electronic payment platform as described in claim 1, wherein the query results are displayed on the registration review case query page in the form of multiple data fields in a variety of ways, so as to provide the responsible personnel with the opportunity to review the subsequent process.

3. The registration review case query system of the electronic payment platform as described in claim 1, wherein the identity verification server is connected to an identity access management system that is a lightweight directory access protocol (LDAP) system.

4. The registration review case query system of the electronic payment platform as described in claim 1, wherein the registration review history cases include customer information that falls under manual review of registration, the judgment basis of a handler, and the confirmation result of a reviewer.

5. The registration review case query system of the electronic payment platform as described in Request 1, wherein the query conditions include the case status, the login account of the person in charge, or the login account of the person reviewing.

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