Airport digital level assessment system and method

Abstract

Provided is a system for developing an airport assessment index specialized in the airport industry in order to diagnose a digital competence level of an airport and an assessment system using same. The system comprises: a partner company terminal for generating an airport digital level diagnosis algorithm program; a user terminal for receiving diagnostic question information according to the digital level diagnosis algorithm program and generating answer input data for answers; and an online assessment server for generating an airport digital level assessment index by using the answer input data.

Description

Airport Digital Level Assessment System and Method

[0001] The present invention relates to a digital level assessment technology, and more specifically, to a system and method for developing airport evaluation indicators specialized for the airport industry to diagnose the digital capability level of an airport and evaluating using the same.

[0002] Existing digital level assessment models were mostly developed to target overall corporate digital capabilities applicable to all companies. In other words, since they are composed of objectives and indicators designed to examine the current status and needs of digital transformation, they have limitations in that they fail to properly evaluate the digital attributes specific to the airport industry when conducting assessments aimed at assessing the industry's digital level.

[0003] In particular, existing evaluation models are designed to assess the entire scope of a company, considering business areas such as manufacturing, finance, and retail that are not specific to the airport sector. Consequently, they fail to reflect the unique characteristics of digital technology and / or operations specific to airports. Therefore, there is a need for digital capability diagnostic criteria and evaluation models specifically tailored for airports.

[0004] Furthermore, airports are a collection of digital technologies across diverse fields, including logistics, passenger services, security, and commerce. Therefore, evaluation criteria and a pool of evaluators must be established to reflect expertise specific to each technology application area. However, due to the limited evaluation pool, there are limitations in incorporating the opinions of the working-level personnel who will actually use the technology.

[0005] Furthermore, in order to identify airport digital transformation tasks and make investment decisions, it is necessary to understand the details of the current state of digital transformation in order to review the status at this point during the evaluation process. However, there is a problem in the past where diagnoses were performed using differing standards and evaluation criteria by department or project in emergency situations, leading to limitations in accurate judgment.

[0006] The present invention is proposed to resolve the problems associated with the background technology described above, and aims to provide a system and method for evaluating airports by developing airport evaluation indicators specialized for the airport industry to diagnose the level of digital capabilities of airports and using these indicators for evaluation.

[0007] In addition, another objective of the present invention is to provide a system and method capable of evaluating and implementing online digital technology and strategy, products / services, processes / operations, and governance / personnel capabilities in the airport sector.

[0008] In addition, another objective of the present invention is to provide a system and method capable of constructing diagnostic items and a framework specialized for the airport industry through the efficient application of a methodology verified through the application of a number of advanced airlines for competency assessment.

[0009] In addition, another objective of the present invention is to provide a system and method capable of automatically collecting diagnostic results of related fields for each evaluation item and comparing and analyzing the evaluation levels of each area.

[0010] To achieve the objectives presented above, the present invention develops airport evaluation indicators specialized for the airport industry to diagnose the level of digital capabilities of an airport and provides a system for evaluation using these indicators.

[0011] The above system is,

[0012] Partner terminal generating an airport digital level diagnostic algorithm program;

[0013] A user terminal that receives diagnostic question information according to the above-mentioned digital level diagnostic algorithm program and generates answer input data for the answer; and

[0014] It is characterized by including an online evaluation server that generates airport digital level evaluation indicators using the above-mentioned answer input data.

[0015] At this time, the online evaluation server is characterized by comprising: an input unit that receives the answer input data for the diagnostic question information; a collection unit that collects the answer input data; and an analysis unit that performs an airport digital level diagnosis using the collected answer input data and generates the airport digital level evaluation index according to the execution result.

[0016] In addition, the input unit is characterized by including: an evaluation content registration unit that registers the diagnostic question information as diagnostic question information for each corresponding area; and an evaluation content input unit that receives the answer input data.

[0017] In addition, the above diagnostic item information is characterized by being registered by uploading it as a template file or by querying a form previously stored in a database.

[0018] In addition, the aggregation unit is characterized by including: a diagnostic distribution unit that distributes the diagnostic question information to the user terminal; and a diagnostic aggregation unit that stores the answer input data in a database in real time and requests a re-answer from the user terminal of a user who has not performed the task.

[0019] In addition, the above distribution is characterized by generating and sharing a URL (Uniform Resource Locator) or QR (Quick Response) code, or by being carried out via email.

[0020] In addition, the above re-request is characterized by being transmitted as notification information that is a combination of voice, text, and graphics.

[0021] In addition, the analysis unit comprises: a diagnostic result analysis unit that generates diagnostic result information by querying results based on the airport digital level diagnosis according to preset conditions based on the answer input data stored in the database; a diagnostic interpretation input unit that inputs comparison criteria for each diagnostic item to interpret the diagnostic result information in a specific facility; and a diagnostic result interpretation unit that issues an airport digital level evaluation index by applying the diagnostic result information to the comparison criteria.

[0022] In addition, the above airport digital level evaluation indicator is characterized by being composed of dimensions and work areas.

[0023] In addition, the above dimensions are classified into digital technology capabilities, product / service capabilities, digital strategy capabilities, process / operation capabilities, and governance / personnel capabilities, and are characterized by the assignment of pre-set weights.

[0024] In addition, the above work area is divided into digital technology utilization, platform capability, differentiated service (passenger / commercial), omnichannel competitiveness, external recognition, digital IT (Information Technology) strategy, technology partnership, startup discovery, development / operation process, integrated operation management system, business processing method, governance, and digital workforce capability, and diagnostic items for diagnosis are defined in the above work area, and are characterized by having pre-set weights assigned to each of the above diagnostic items.

[0025] On the other hand, another embodiment of the present invention provides a method for evaluating the digital level of an airport, characterized by comprising: (a) a step in which a cooperating company terminal generates an airport digital level diagnostic algorithm program; (b) a step in which a user terminal receives diagnostic question information according to the digital level diagnostic algorithm program and generates answer input data for the answer; and (c) a step in which an online evaluation server generates an airport digital level evaluation index using the answer input data.

[0026] According to the present invention, reliability can be ensured by providing transparency in digital level evaluation through the online processing of the digital level evaluation procedure, which is currently handled by each department, and by managing the records in a computer system.

[0027] In addition, another advantage of the present invention is that it enables self-assessment through regular level diagnosis by performing the method previously used for drafting questions and consulting whenever necessary without established standards, based on prior guide standards.

[0028] In addition, another advantage of the present invention is that evaluation items can be configured by reflecting the opinions of airport technology experts and airport practitioners according to airport digital maturity evaluation criteria, and the airport's digital level can be evaluated, thereby enabling the efficient allocation of evaluation resources and securing expertise for each item.

[0029] FIG. 1 is a block diagram of an airport digital level evaluation system according to an embodiment of the present invention.

[0030] Figure 2 is a detailed block diagram of the input section illustrated in Figure 1.

[0031] Figure 3 is a detailed block diagram of the assembly unit shown in Figure 1.

[0032] Figure 4 is a detailed block diagram of the analysis unit illustrated in Figure 1.

[0033] FIG. 5 is a flowchart showing the airport digital level evaluation process according to an embodiment of the present invention.

[0034] FIG. 6 is an example of an evaluation table for evaluating the digital level of an airport according to an embodiment of the present invention.

[0035] FIGS. 7 and FIGS. 8 are examples of evaluation tables that can evaluate the digital level in detail for each item according to an embodiment of the present invention.

[0036] FIG. 9 is an example of an airport digital level evaluation scale according to an embodiment of the present invention.

[0037] FIG. 10 is an example of a detailed analysis result according to an embodiment of the present invention.

[0038] The advantages and features of the present invention and the methods for achieving them will become clear by referring to the embodiments described below in detail together with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below but may be implemented in various different forms. These embodiments are provided merely to ensure that the disclosure of the present invention is complete and to fully inform those skilled in the art of the scope of the invention, and the present invention is defined only by the scope of the claims. The sizes and relative sizes of components shown in the drawings may be exaggerated for clarity of description.

[0039] Throughout the specification, the same reference numerals refer to the same components, and “and / or” includes each of the mentioned items and all combinations of one or more.

[0040] The terms used herein are for describing embodiments and are not intended to limit the invention. In this specification, the singular form includes the plural form unless specifically stated otherwise in the text. As used herein, “comprising” and / or “consisting” does not exclude the presence or addition of one or more other components, steps, actions, and / or elements to the mentioned components, steps, actions, and / or elements.

[0041] Although various components such as the first and second are used to describe them, it goes without saying that these components are not limited to these terms. These terms are used merely to distinguish them from a single component. Therefore, it goes without saying that the first component mentioned below may be the second component within the technical scope of the present invention.

[0042] Unless otherwise defined, all terms used in this specification (including technical and scientific terms) may be used in a meaning commonly understood by those skilled in the art to which the present invention pertains. Additionally, terms defined in commonly used dictionaries are not to be interpreted ideally or excessively unless explicitly and specifically defined otherwise.

[0043] An airport digital level evaluation system and method according to an embodiment of the present invention will be described in detail below with reference to the attached drawings.

[0044]

[0045] The present invention constructs a digital maturity diagnostic methodology optimized for airports by reflecting the digital maturity model of global leaders, the value chain of the airport industry, and digital strategy methodologies.

[0046] FIG. 1 is a block diagram of an airport digital level evaluation system (100) according to an embodiment of the present invention. Referring to FIG. 1, the airport digital level evaluation system (100) may be configured to include a partner terminal (110), a user terminal (120), a network (130), an online evaluation server (140), etc.

[0047] The partner company terminal (110) is a terminal used by the partner company and has a web, which is an internet connection program, installed on it, and performs the function of transmitting digital level diagnosis algorithm programs, software, data, etc. to an online evaluation server (140) through it.

[0048] The user terminal (120) performs the function of connecting to the online evaluation server (140) via the network (130) and executing a process for diagnosing the airport digital level. Specifically, it receives diagnostic question information for diagnosing the airport digital level from the online evaluation server (140), generates input data for the answer, and transmits it to the online evaluation server (140) via the network (130).

[0049] Accordingly, the user terminal (120) can be a terminal used by airport technology experts, airport staff, airport executives, etc.

[0050] The user terminal (120) can be a smartphone, a laptop computer, a slate PC, a tablet PC, an ultrabook, a notepad, etc.

[0051] The network (130) refers to a connection structure capable of exchanging information between each node, such as multiple terminals and servers, and can be a public switched telephone network (PSTN), a public switched data network (PSDN), an integrated services digital network (ISDN), a broadband integrated services digital network (BISDN), a local area network (LAN), a metropolitan area network (MAN), a wide area network (WLAN), etc.

[0052] However, the present invention is not limited thereto and may be wireless communication networks such as CDMA (Code Division Multiple Access), WCDMA (Wideband Code Division Multiple Access), Wibro (Wireless Broadband), WiFi (Wireless Fidelity), DLNA (Digital Living Network Alliance), Zigbee, Z-wave, HSDPA (High Speed ​​Downlink Packet Access) networks, Trunked Radio System (TRS), Digital Trunked Radio System (D-TRS), Bluetooth, Radio Frequency Identification (RFID), Infrared Data Association (IrDA), Ultra-wide Band, Wireless USB (Wireless Universal Serial Bus), Near Field Communication (NFC) networks, satellite broadcasting networks, analog broadcasting networks, DMB (Digital Multimedia Broadcasting) networks, etc. Alternatively, it may be a combination of these wired communication networks and wireless communication networks.

[0053] The online evaluation server (140) receives and executes an airport digital level diagnosis algorithm program from a cooperating company terminal (110) and performs the function of transmitting digital level diagnosis question information according to the airport digital level diagnosis algorithm program to a user terminal (120). In addition, it receives answer input data generated as a user answers the digital level diagnosis question information at the user terminal (120), aggregates it, performs the function of executing an airport digital level diagnosis, and generates an airport digital level evaluation index.

[0054] Airport digital level evaluation indicators are criteria for evaluating technology, products / services, strategy, processes / operations, and governance / personnel capabilities for diagnosing digital capabilities in the airport sector, and may be structured so that evaluations are divided among three groups of airport technology experts, airport working-level staff, and airport executives depending on the evaluation field.

[0055] Digital technology capabilities are evaluated by airport technology experts and airport staff based on the airport's top 10 core technologies, including digital technology utilization and platform capabilities.

[0056] Product / service capabilities are evaluated by airport working-level staff and airport executives, including differentiated services in the passenger / commercial sectors, omnichannel competitiveness utilizing non-face-to-face, web, app, and mobile, and external recognition capabilities such as market / customer.

[0057] Digital strategy capabilities are evaluated by airport technology experts, airport staff, and airport executives regarding digital IT strategy, technology partnerships, and startup discovery capabilities.

[0058] Process / operational capabilities are evaluated by airport technology experts, airport working-level staff, and airport executives regarding development / operation processes, the integrated operational management system based on the Total Airport Management (TAM) concept, and the capability to digitize business processes.

[0059] Governance / personnel capabilities are evaluated by airport working-level staff and airport executives, including governance and digital personnel capabilities such as the DX organizational structure and technology introduction system.

[0060] Governance / human resources capabilities are evaluated by airport working-level staff and airport executives, including governance and digital workforce capabilities such as the DX (Digital Transformation) organizational structure and technology introduction system.

[0061] The evaluation indicators are structured into Dimension and Work Area, and there are diagnostic questions for each Work Area.

[0062] Referring to FIG. 1, it may be configured to include an input unit (141) for receiving answer input data, a collection unit (142) for collecting answer input data, and an analysis unit (143) for performing an airport digital level diagnosis using the collected answer input data and generating airport digital level evaluation indicators.

[0063] In FIG. 1, the user terminal and the partner company terminal are shown as a single unit for ease of understanding, but they may be configured as a multiple unit.

[0064] Additionally, although the input unit (141), the aggregation unit (142), and the analysis unit (143) are depicted as components configured in a single server, they may each be configured as separate servers to process a large amount of data. That is, they may be configured as an input server, an aggregation server, and an analysis server.

[0065] FIG. 2 is a detailed block diagram of the input unit (141) illustrated in FIG. 1. Referring to FIG. 2, the input unit (141) may be configured to include an evaluation content registration unit (210), an evaluation content input unit (220), etc.

[0066] The evaluation content registration unit (210) performs the function of registering diagnostic question information for each area based on airport digital level evaluation indicators from the partner company terminal (110). The registration method is to upload a template file containing diagnostic questions. Of course, questions can also be registered for each necessary area by querying a form stored in the database in advance. The template file is composed of diagnostic questions and diagnostic content in Excel format.

[0067] In addition, in the case of the database format, the diagnostic table within the database (RDB: Relational Database) consists of fields such as diagnostic questions and diagnostic content.

[0068] The evaluation content input unit (220) receives registered answer input data through the user terminal (120), and the input data is stored in a database (not shown) in real time. Of course, it is also possible to configure the database as a separate database server.

[0069] FIG. 3 is a detailed block diagram of the assembly unit (142) illustrated in FIG. 1. Referring to FIG. 3, the assembly unit (142) may be configured to include a diagnostic distribution unit (310), a diagnostic assembly unit (320), etc.

[0070] The diagnostic distribution unit (310) performs the function of distributing registered diagnostic question information to user terminals (120) through the input unit (141). To elaborate, it performs the function of distributing registered diagnostic question information to the user terminals (120) of diagnostic evaluation personnel by area. The distributed information may include diagnostic requests, diagnostic schedules, etc.

[0071] Distribution can be carried out by generating and sharing URLs (Uniform Resource Locators) or QR (Quick Response) codes, or via email.

[0072] The diagnostic aggregation unit (320) performs the function of aggregating answer input data entered by the user as an answer to the diagnostic question information. It performs the function of aggregating answer input data generated through apps, the web, etc., in real time and storing it in a database. Therefore, the ongoing diagnostic content is aggregated in real time, and the aggregated results are identified and stored in the database, making it possible to view and request a re-diagnosis from users who have not performed the diagnosis. Of course, for this purpose, notification information may be transmitted to the user terminal (120). The notification information may be a combination of voice, text, and graphics.

[0073] FIG. 4 is a detailed block diagram of the analysis unit (143) illustrated in FIG. 1. Referring to FIG. 4, the analysis unit (143) may be configured to include a diagnosis result analysis unit (410), a diagnosis interpretation input unit (420), a diagnosis result interpretation unit (430), etc.

[0074] The diagnostic result analysis unit (410) performs the function of generating analyzed diagnostic result information by querying the results of the airport digital level diagnosis in detail based on the answer input data stored in the database and querying the results from an analyzed perspective regarding the necessary content. An example of the results analyzed by querying in detail is shown in FIG. 10.

[0075] Referring further to FIG. 4, the diagnostic interpretation input unit (420) performs the function of inputting comparison criteria for each diagnostic item in order to interpret the analyzed diagnostic result information from the perspective of airport working staff, managers, etc. Additionally, the diagnostic interpretation input unit (420) performs the function of inputting data for comparison with other group data. In the case of comparison criteria, when evaluating the airport digital level, the evaluation is conducted by distinguishing between managers (team leaders or higher) and working staff (team members) based on differences in their thoughts or technical levels, and the evaluation results are analyzed.

[0076] The diagnosis result interpretation unit (430) performs the function of issuing airport digital level evaluation indicators by applying the diagnosis result information to comparison criteria. In addition, it performs the function of issuing a result interpretation report based on the input interpretation criteria for the analyzed diagnosis results. The result interpretation report may include digital level evaluation indicators, areas lacking, areas excellent, etc.

[0077] The "~unit" illustrated in FIGS. 2 to 4 refers to a unit that processes at least one function or operation, and may be implemented in software and / or hardware. In hardware implementation, it may be implemented as an application-specific integrated circuit (ASIC), digital signal processing (DSP), programmable logic device (PLD), field programmable gate array (FPGA), processor, microprocessor, other electronic unit, or a combination thereof designed to perform the above-mentioned function.

[0078] In software implementation, software constituent components (elements), object-oriented software constituent components, class constituent components and task constituent components, processes, functions, attributes, procedures, subroutines, segments of program code, drivers, firmware, microcode, data, databases, data structures, tables, arrays, and variables may be included. Software, data, etc. may be stored in memory and executed by a processor. Memory or processors may employ various means well known to those skilled in the art.

[0079] FIG. 5 is a flowchart illustrating an airport digital level evaluation process according to an embodiment of the present invention. Referring to FIG. 5, when a diagnostic question for evaluation is registered through a partner terminal (110), an online evaluation server (140) distributes it to a user terminal (120) (step S510).

[0080] Afterward, as an answer to a diagnostic question is entered through the user terminal (120), the user terminal (120) generates answer input data and transmits it to the online evaluation server (140) (step S520).

[0081] Afterwards, the online evaluation server (140) collects the answer input data and stores it in the database in real time (step S530).

[0082] Afterward, the online evaluation server (140) performs a search based on the answer input data under specific conditions to generate analyzed diagnostic result information (step S540).

[0083] Afterward, the online evaluation server (140) evaluates the airport digital level using the result information and issues a result interpretation report according to the interpretation criteria (step S550).

[0084] FIG. 6 is an example of an evaluation table for evaluating the digital level of an airport according to an embodiment of the present invention. Referring to FIG. 6, the table displays a number, a dimension, a description, a weight, etc. The dimension represents a capability and may be a digital technology capability, a product / service capability, a digital strategy capability, a process / operation capability, a governance / personnel capability, etc.

[0085] Specific examples of these capabilities are described in the explanation. Of course, weights are set for each of these dimensions.

[0086] FIGS. 7 and 8 are examples of evaluation tables that can evaluate the digital level in detail for each item according to an embodiment of the present invention. Referring to FIGS. 7 and 8, 37 key theme diagnostic items are configured for each of the 22 work areas to diagnose the digital maturity of an airport. The digital level is evaluated in detail for each item.

[0087] The evaluation sheet displays the sequence number, work area, diagnostic items, weights, etc. For example, the work areas may list digital technology utilization (top 10 core airport technologies), platform capabilities, differentiated services (passenger / commercial), omnichannel competitiveness, external recognition, digital IT (Information Technology) strategy, technology partnerships, startup discovery, development / operation processes, integrated operation management system, work processing methods, governance, and digital workforce capabilities.

[0088] Among these, the applications of digital technology may include biometric authentication, self-service technology, AI (Artificial Intelligence) / Generative AI, IoT (Internet of Things) / sensor technology / displays, big data, robots, mobility, AR (Augmented Reality) / VR (Virtual Reality) / digital twin, mobile platforms, 5G, etc.

[0089] FIG. 9 is an example of an airport digital level evaluation scale according to an embodiment of the present invention. Referring to FIG. 9, the airport digital level evaluation is evaluated using a 5-level scale and assigned weights. Level 1 indicates a level where digital technology has not been introduced; Level 2 indicates a state where digital technology has been introduced but utilization is low; Level 3 indicates a state where digital technology has entered a stabilization phase and utilization in relevant tasks is smooth; Level 4 indicates a state where continuous advancement of digital technology has occurred; and Level 5 indicates a state where the digital technology is leading the industry.

[0090] FIG. 10 is an example of a detailed analysis result according to an embodiment of the present invention. Referring to FIG. 10, detailed examples of configuration, diagnostic areas, evaluation scales, etc. are shown. The level of digital capability of the company is diagnosed for 4 dimensions, 22 work areas, and 36 key themes that promote the digital maturity of the organization.

[0091]

[0092] Additionally, the steps of the method or algorithm described in connection with the embodiments disclosed herein may be implemented in the form of program instructions that can be executed through various computer means, such as a microprocessor, a processor, a CPU (Central Processing Unit), etc., and recorded on a computer-readable medium. The computer-readable medium may include program (instruction) code, data files, data structures, etc., either alone or in combination.

[0093] The program (instruction) code recorded on the above medium may be those specifically designed and configured for the present invention, or those known and available to those skilled in the art of computer software. Examples of computer-readable recording media may include magnetic media such as hard disks, floppy disks, and magnetic tapes; optical recording media such as CD-ROMs, DVDs, and Blu-rays; and semiconductor memory devices specifically configured to store and execute program (instruction) code, such as ROM (Read Only Memory), RAM (Random Access Memory), and flash memory.

[0094] Here, examples of program (instruction) code include not only machine code, such as that generated by a compiler, but also high-level language code that can be executed by a computer using an interpreter, etc. The aforementioned hardware device may be configured to operate as one or more software modules to perform the operation of the present invention, and vice versa.

Claims

1. A cooperating company terminal (110) that generates an airport digital level diagnostic algorithm program; A user terminal (120) that receives diagnostic question information according to the above digital level diagnostic algorithm program and generates answer input data for the answer; and An online evaluation server (140) that generates airport digital level evaluation indicators using the above answer input data; An airport digital level evaluation system characterized by including 2. In Paragraph 1, The above online evaluation server (140) is, An input unit (141) that receives the above answer input data for the above diagnostic question information; A collection unit (142) for collecting the above answer input data; and An airport digital level evaluation system characterized by including an analysis unit (143) that performs an airport digital level diagnosis using the collected answer input data and generates an airport digital level evaluation index according to the execution result.

3. In Paragraph 2, The above input unit (141) is, Evaluation content registration unit (210) that registers the above diagnostic question information as diagnostic question information for each area; and An airport digital level evaluation system characterized by including an evaluation content input unit (220) that receives the above-mentioned answer input data.

4. In Paragraph 3, An airport digital level assessment system characterized by the above diagnostic question information being registered by uploading it as a template file or by querying a form stored in a database in advance.

5. In Paragraph 2, The above-mentioned collection unit (142) is, A diagnostic distribution unit (310) that distributes the above diagnostic question information to the user terminal (120); and An airport digital level evaluation system characterized by including a diagnostic aggregation unit (320) that stores the above-mentioned answer input data in a database in real time and performs a re-request for an answer to the user terminal (120) of a user who has not performed the task.

6. In Paragraph 5, An airport digital level assessment system characterized by the above distribution being carried out by generating and sharing a URL (Uniform Resource Locator) or QR (Quick Response) code or via email.

7. In Paragraph 5, An airport digital level assessment system characterized by the above-mentioned re-request being transmitted as notification information that is a combination of voice, text, and graphics.

8. In Paragraph 2, The above analysis unit (143) is, A diagnostic result analysis unit (410) that generates diagnostic result information by querying the results of the airport digital level diagnosis based on the above-mentioned answer input data stored in the database under preset conditions; A diagnostic interpretation input unit (420) for inputting comparison criteria for each diagnostic item to interpret the above diagnostic result information in a specific well; and An airport digital level evaluation system characterized by including a diagnostic result interpretation unit (430) that applies the above diagnostic result information to a comparison standard and issues an airport digital level evaluation index.

9. In Paragraph 1, An airport digital level evaluation system characterized by the above airport digital level evaluation indicators being composed of dimensions and work areas.

10. In Paragraph 9, An airport digital level assessment system characterized by the above dimensions being classified into digital technology capabilities, product / service capabilities, digital strategy capabilities, process / operation capabilities, and governance / personnel capabilities, and having pre-set weights assigned.

11. In Paragraph 9, An airport digital level evaluation system characterized by the above work areas being classified into digital technology utilization, platform capabilities, differentiated services (passenger / commercial), omnichannel competitiveness, external recognition, digital IT (Information Technology) strategy, technology partnerships, startup discovery, development / operation processes, integrated operation management system, business processing methods, governance, and digital workforce capabilities, wherein diagnostic items for diagnosis are defined in the above work areas, and pre-set weights are assigned to each of the above diagnostic items.

12. (a) A step in which a cooperating company terminal (110) generates a digital level diagnostic algorithm program for the airport; (b) a step in which a user terminal (120) receives diagnostic question information according to the digital level diagnostic algorithm program and generates answer input data for the answer; and (c) A step in which an online evaluation server (140) generates an airport digital level evaluation index using the above-mentioned answer input data; An airport digital level evaluation method characterized by including

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