Apparatus and method for providing delivery-related service, and recording medium in which command is recorded

Abstract

The present disclosure provides an apparatus comprising: one or more processors; and one or more memories in which instructions to be executed by the one or more processors are stored, wherein the one or more processors are configured to, when the instructions are executed: obtain, from a user terminal of a user, an access request for accessing a page related to a target store selling a product through an e-commerce service; determine, on the basis of information about the target store, whether to provide an arrival guarantee service for providing a reward if the product does not arrive at a delivery destination within a predetermined time with respect to the target store; determine, on the basis of the information about the target store and information about the user, an arrival guarantee time, which is a time for guaranteeing the arrival of the product to the delivery destination, according to the determination to provide the arrival guarantee service; and generate first page information for displaying, on the page related to the target store, first information indicating the arrival guarantee time and second information indicating that the arrival of the product is guaranteed within the arrival guarantee time, and transmit the first page information to the user terminal.

Description

Recording medium recording devices, methods, and commands for providing delivery-related services

[0001] The present disclosure relates to technology for providing services related to delivery.

[0002] An e-commerce service is used to enable users to order delivery of goods from an online store. Users who wish to order delivery of goods can decide whether to purchase the goods by referring to the estimated time required for delivery.

[0003] In the case of product delivery, if shipping times fluctuate differently from expectations, user satisfaction may decrease. As reliability regarding delivery declines, users may consider switching to other e-commerce platforms, which can lead to a decrease in sales. Furthermore, it negatively impacts user reviews and reputation, which can act as an obstacle to acquiring new users. These issues ultimately have a negative effect on the overall brand image and may lead to a decline in the service's market share in the long term.

[0004] At least one embodiment of the present disclosure may provide an arrival guarantee service that pays compensation when a product does not arrive at a delivery destination within a certain period of time.

[0005] At least one embodiment of the present disclosure may provide a page displaying information regarding a guaranteed arrival service.

[0006] The technical problems of the present disclosure are not limited to those mentioned above, and other unmentioned technical problems can be clearly understood by a person skilled in the art from the description of the present disclosure.

[0007] An apparatus according to one embodiment of the present disclosure may be configured to include one or more processors and one or more memories in which instructions to be executed by the one or more processors are stored, and when the instructions are executed, the one or more processors obtain a connection request from a user terminal of a user to access a page related to a target store that sells goods through an e-commerce service, and based on information regarding the target store, determine whether to provide a delivery guarantee service that pays compensation to the target store if the goods do not arrive at the delivery destination within a certain time, and based on the decision to provide the delivery guarantee service, determine a delivery guarantee time, which is a time to guarantee the arrival of the goods at the delivery destination, based on information regarding the target store and information regarding the user, and generate first page information that displays first information indicating the delivery guarantee time and second information indicating that the arrival of the goods is guaranteed within the delivery guarantee time, and transmit the generated information to the user terminal.

[0008] In one embodiment, the one or more processors may be configured to determine whether to provide the arrival guarantee service, based on the quantity of delivery orders generated for a certain period for the target store, whether the quantity of delivery orders is less than or equal to a first reference value, and to determine to provide the arrival guarantee service to the target store in accordance with the determination that the quantity of delivery orders is less than or equal to the first reference value.

[0009] In one embodiment, the one or more processors may be configured to determine whether to provide the arrival guarantee service, determine whether the location of the target store belongs to a target area where the arrival guarantee service is not provided, and, based on the determination that the location of the target store does not belong to a target area, determine to provide the arrival guarantee service to the target store.

[0010] In one embodiment, the one or more processors may be configured to determine whether the total sum is greater than or equal to a second reference value based on information indicating the total sum of the quantity of delivery orders generated over a certain period for one or more stores located within a unit area where a delivery service is provided, and to determine the unit area as the target area based on the determination that the total sum is greater than or equal to the second reference value.

[0011] In one embodiment, the one or more processors may be configured to determine whether to provide the arrival guarantee service, based on information regarding the history of compensation being paid according to the arrival guarantee service for the target store, determine whether the number of times compensation has been paid is less than or equal to a reference number, and, in accordance with the determination that the number of times compensation has been paid is less than or equal to the reference number, determine to provide the arrival guarantee service to the target store.

[0012] In one embodiment, the one or more processors may be configured to generate and transmit to the user terminal second page information that prevents the first information and the second information from being displayed on a page related to the target store, as determined not to provide the arrival guarantee service to the target store.

[0013] In one embodiment, the information regarding the user includes location information of the user, and the one or more processors may be configured to determine the location of the target store based on information regarding the target store in determining the guaranteed arrival time, and to determine the guaranteed arrival time based on the location information of the user and the location of the target store.

[0014] In one embodiment, the one or more processors may be configured to determine the guaranteed arrival time by obtaining order information from the user terminal for ordering the delivery of one or more target products sold at the target store, wherein the order information includes information regarding the order quantity of each of the one or more target products and information regarding a target delivery destination that is the delivery destination of the one or more target products, and, based on the information regarding the target store and the order information, determine an estimated time range expected to be required for the delivery of the one or more target products to be completed, and determine the guaranteed arrival time based on the time at which the order information was obtained and the estimated time range.

[0015] In one embodiment, the one or more processors may be configured to determine the time point obtained by adding the maximum value of the estimated time range from the time point at which the order information is acquired as the guaranteed arrival time when determining the guaranteed arrival time.

[0016] In one embodiment, the one or more processors may be configured to determine the estimated time range such that the maximum value of the estimated time range becomes larger as the order quantity of the one or more target products increases.

[0017] In one embodiment, the one or more processors may be configured to determine the estimated time range by acquiring category information indicating an estimated delivery time range corresponding to each of one or more product categories, and by determining the estimated time range based on the estimated delivery time range corresponding to the product category to which one or more target products belong among the one or more product categories.

[0018] In one embodiment, the order information further includes delivery type information indicating whether the order information is a first type of delivery that is delivered together with other products delivered to a different destination than the target delivery destination of the one or more target products, and the one or more processors are configured to determine the estimated time range as a first time range in response to the delivery type information indicating the first type, and to determine the estimated time range as a second time range in response to the delivery type information not indicating the first type, and the maximum value of the first time range may be greater than the maximum value of the second time range.

[0019] In one embodiment, the one or more processors may be configured to determine the expected time range by acquiring delivery information regarding one or more delivery personnel located within a certain area to which the location of the target store belongs, wherein the delivery personnel information includes information indicating the means of transportation used by each of the one or more delivery personnel to move, and, based on the delivery personnel information, determine an expected delivery personnel among the one or more delivery personnel who is expected to perform the delivery of the one or more target products, and determine the expected time range based on the means of transportation used by the expected delivery personnel.

[0020] In one embodiment, the one or more processors are configured to determine the estimated time range as a first time range based on the determination that the means of transportation used by the estimated delivery person is a four-wheeled vehicle, and to determine the estimated time range as a second time range based on the determination that the means of transportation used by the estimated delivery person is a two-wheeled vehicle, and the maximum value of the first time range may be greater than the maximum value of the second time range.

[0021] In one embodiment, the one or more processors may be configured to obtain an order request from the user terminal to order the delivery of the one or more target products based on the order information, and upon obtaining the order request, determine whether the delivery is completed within the guaranteed arrival time, and, upon determining that the delivery is not completed within the guaranteed arrival time, generate third page information that displays third information indicating that a reward has been paid on a page related to the target store.

[0022] In one embodiment, the one or more processors are configured to generate the third page information by, upon receiving a notification indicating the completion of delivery from a delivery worker terminal of a delivery worker performing delivery of the one or more target products, determining whether the time at which the notification is received is after a reference time range from the guaranteed arrival time, and, upon the determination that the time at which the notification is received is after the reference time range from the guaranteed arrival time, generating the third page information that displays the third information indicating a first amount on a page related to the target store, and upon the determination that the time at which the notification is received is not after the reference time range from the guaranteed arrival time, generating the third page information that displays the third information indicating a second amount on a page related to the target store, and the first amount may be greater than the second amount.

[0023] A method according to one embodiment of the present disclosure may be a method performed in a device comprising one or more processors and one or more memories in which instructions to be executed by said one or more processors are stored, wherein the one or more processors may include the steps of: obtaining a connection request from a user terminal of a user to access a page related to a target store that sells goods through an e-commerce service; determining, based on information regarding said target store, whether to provide a delivery guarantee service that pays compensation to said target store if the goods do not arrive at a delivery destination within a certain time; determining a delivery guarantee time, which is a time that guarantees the arrival of the goods at the delivery destination, based on information regarding said target store and information regarding said user, upon determining to provide said delivery guarantee service; and generating and transmitting to said user terminal first page information that displays first information indicating said delivery guarantee time and second information indicating that the arrival of the goods within said delivery guarantee time.

[0024] A recording medium according to one embodiment of the present disclosure is a non-transient computer-readable recording medium that records instructions that cause one or more processors to perform operations when executed by one or more processors, wherein the instructions may be configured to cause one or more processors to obtain a connection request from a user terminal of a user to access a page related to a target store that sells goods through an e-commerce service, determine whether to provide a delivery guarantee service that pays compensation to the target store if the goods do not arrive at the delivery destination within a certain time based on information regarding the target store, determine a delivery guarantee time which is a time to guarantee the arrival of the goods at the delivery destination based on information regarding the target store and information regarding the user, and generate and transmit to the user terminal first page information that displays first information indicating the delivery guarantee time and second information indicating that the arrival of the goods is guaranteed within the delivery guarantee time on a page related to the target store.

[0025] According to at least one embodiment of the present disclosure, an arrival guarantee service may be provided that pays compensation when a product does not arrive at a delivery destination within a certain period of time.

[0026] According to at least one embodiment of the present disclosure, a page displaying information regarding an arrival guarantee service may be provided.

[0027] The effects according to the technical concept of the present disclosure are not limited to the effects mentioned above, and other unmentioned effects can be clearly understood by a person skilled in the art from the description of the present disclosure.

[0028] FIG. 1 is a drawing illustrating a system according to various embodiments of the present disclosure.

[0029] FIG. 2 is a drawing showing an example of an electronic device according to an embodiment of the present disclosure.

[0030] FIG. 3 is a flowchart illustrating the operation method of a device according to various embodiments of the present disclosure.

[0031] Figure 4 is a drawing illustrating an example of a page regarding a target store displayed on a user terminal.

[0032] Figure 5 is a diagram showing an example of a method for determining whether to provide an arrival guarantee service.

[0033] Figure 6 is a diagram showing an example of a method for determining whether to provide an arrival guarantee service.

[0034] Figure 7 is a diagram showing an example of a method for determining whether to provide an arrival guarantee service.

[0035] FIG. 8 is a flowchart illustrating a method performed by an apparatus according to various embodiments of the present disclosure.

[0036] FIG. 9 is a drawing illustrating an example of a page regarding a target store displayed on a user terminal.

[0037] Figure 10 is a diagram showing an example of a method for determining an expected time range.

[0038] Figure 11 is a diagram showing an example of a method for determining an expected time range.

[0039] FIG. 12 is a flowchart illustrating a method performed by an apparatus according to various embodiments of the present disclosure.

[0040] FIG. 13 is a drawing illustrating an example of a page regarding a target store displayed on a user terminal.

[0041] FIG. 14 is a drawing illustrating an example of a page regarding a target store displayed on a user terminal.

[0042] FIG. 15 is a drawing illustrating an example of a page regarding a target store displayed on a user terminal.

[0043] FIG. 16 is a drawing illustrating an example of a page regarding a target store displayed on a user terminal.

[0044] FIG. 17 is a diagram showing an example of a method for generating third-page information.

[0045] FIG. 18 is a drawing illustrating an example of a page regarding a target store displayed on a user terminal.

[0046] FIG. 19 is a drawing illustrating an example of a page regarding a target store displayed on a user terminal.

[0047] The various embodiments described in this document are illustrative for the purpose of clearly explaining the technical concept of the present disclosure and are not intended to limit it to specific embodiments. The technical concept of the present disclosure includes various modifications, equivalents, alternatives, and embodiments optionally combined from all or part of each embodiment described in this document. Furthermore, the scope of the technical concept of the present disclosure is not limited to the various embodiments presented below or the specific descriptions thereof.

[0048] Terms used in this document, including technical or scientific terms, may have the meaning generally understood by those skilled in the art to which this disclosure pertains, unless otherwise defined.

[0049] Expressions used in this document, such as “includes,” “may include,” “is equipped,” “is equipped,” “has,” and “may have,” imply the existence of the subject feature (e.g., function, operation, or component, etc.) and do not exclude the existence of other additional features. In other words, such expressions should be understood as open-ended terms implying the possibility of including other embodiments.

[0050] Singular expressions used in this document may include the meaning of the plural form unless the context otherwise indicates, and this applies likewise to singular expressions described in the claims.

[0051] Expressions such as "first," "second," or "first," "second" used in this document are used to distinguish one object from another when referring to multiple objects of the same kind, unless the context implies otherwise, and do not limit the order or importance of said objects.

[0052] Expressions used in this document such as “A, B, and C”, “A, B, or C”, “A, B, and / or C”, “at least one of A, B, and C”, “at least one of A, B, or C”, “at least one of A, B, and / or C”, etc., may mean each of the listed items or all possible combinations of the listed items. For example, “at least one of A or B” may refer to (1) at least one A, (2) at least one B, and (3) at least one A and at least one B.

[0053] The expression "based on" as used in this document is used to describe one or more factors affecting an act or action of a decision or judgment described in the phrase or sentence containing such expression, and this expression does not exclude additional factors affecting said act or action of a decision or judgment.

[0054] As used in this document, the expression "configured to" may have meanings such as "set to," "capable of," "modified to," "made to," or "able to." This expression is not limited to the meaning of "specifically designed in hardware," and, for example, a processor configured to perform a specific action may refer to a generic-purpose processor capable of performing that specific action by executing software.

[0055] Various embodiments of the present disclosure will be described below with reference to the accompanying drawings. In the accompanying drawings and the description thereof, identical or substantially equivalent components may be given the same reference numerals. Furthermore, in the description of the various embodiments below, the description of identical or corresponding components may be omitted, but this does not mean that such components are not included in the embodiments.

[0056] FIG. 1 is a drawing illustrating a system according to various embodiments of the present disclosure. The system (100) may include a user terminal (110) and a device (120). FIG. 1 illustrates only one embodiment for achieving the purpose of the present disclosure, and some components may be added as needed.

[0057] The user terminal (110) may refer to a terminal device on the user side that orders the delivery of goods using an e-commerce service. For example, the user terminal (110) may be a device according to a combination of one or more of the devices described above, such as a portable communication device, a computer device, a portable multimedia device, a wearable device, a home appliance device, or the devices described above. The user terminal (110) may include a display device for displaying various pages. The display device may be a device that provides various data to the user in a visual form. For example, the display device may include a display, a projector, a hologram, etc. The display device may also perform the role of an input device for obtaining user input. For example, if the user selects a specific part of the display device or scrolls, the user terminal (110) may obtain user input based on the location of the selected part or the location of the scrolled part. The device (120) may be a device on the service operator side that provides an e-commerce service for goods. The device (120) may be a server that generates page information for displaying pages on the user terminal (110).

[0058] The user terminal (110) may be a device capable of connecting to the Internet. The user terminal (110) may be connected to the device (120) via a network to transmit and receive various data. The user terminal (110) may generate a connection request by obtaining user input for accessing various pages from the user. The user terminal (110) may transmit the connection request to the device (120). The device (120) may be configured to generate various page information in response to the connection request from the user and transmit it to the terminal (110). Based on the various page information, the user terminal (110) may display the page through a display device.

[0059] The device (120) may be implemented as one or more computing devices. For example, all functions of the device (120) may be implemented in a single computing device. As another example, the first function of the device (120) may be implemented in the first computing device, and the second function may be implemented in the second computing device. As a specific example, if the device (120) is a server device for managing logistics, the first function for managing logistics may be implemented in the first computing device, and the second function, which is distinct from the first function, may be implemented in the second computing device. Even if the first computing device and the second computing device exist physically separated, the first computing device and the second computing device may be referred to as the device (120) as an abstract concept that integrates them.

[0060] The aforementioned computing device may be, for example, a desktop computer, a laptop computer, an application server, a proxy server, or a cloud server, but is not limited thereto, and any type of device equipped with computing functions may be a computing device.

[0061] FIG. 2 is a drawing illustrating an example of a device according to an embodiment of the present disclosure. A device (120) according to an embodiment of the present disclosure may include a processor (210) and / or a memory (220). At least one of the components included in the device (120) may be omitted, or other components may be added to the device (120). For example, the device (120) may further include a communication circuit (230) for communicating with an external device. The device (120) may additionally or substantially be implemented by integrating some of the components, or may be implemented as a single or multiple entities. At least some of the components within the device (120) may be connected to each other via a bus, GPIO (General Purpose Input / Output), SPI (Serial Peripheral Interface), or MIPI (Mobile Industry Processor Interface), etc., to exchange data and / or signals.

[0062] The processor (210) of the device (120) can perform various information processing operations related to the present disclosure (e.g., determination, operation, judgment, information generation, output, modification, update, control of other components, etc.). The processor (210) can perform the corresponding operations by executing instructions stored in memory (220). That is, the processor (210) can cause the device (120) to perform each of the embodiments of the present disclosure according to the instructions being executed. In one embodiment, the processor (210) may be configured to obtain a connection request from a user terminal (110) of a user to access a page related to a target store that sells goods through an e-commerce service, determine whether to provide an arrival guarantee service to the target store that pays compensation if the goods do not arrive at the delivery destination within a certain time, and generate first page information that displays first information indicating the arrival guarantee time and second information indicating that the arrival of the goods is guaranteed within the arrival guarantee time on the page related to the target store, and transmit it to the user terminal (110).

[0063] In the present disclosure, the processor (210) is hardware configured to perform the operations described above. The processor (210) may be a general-purpose processor capable of performing specific operations by executing instructions, or a special-purpose processor structured to perform said operations through programming. For example, the processor (210) may be a circuit comprising a CPU (Central Processing Unit), GPU (Graphics Processing Unit), NPU (Neural Processing Unit), integrated circuit, microprocessor, ASICs (Application Specific Integrated Circuits), FPGA (Field-Programmable Gate Array), conventional circuitry, or a combination thereof. That is, the processor (210) may be implemented as a circuit comprising transistors, integrated circuits, or other circuits.

[0064] The memory (220) of the device (120) may store instructions for the operation of the processor (210). Data stored in the memory (220) may include software (e.g., a program) as data acquired, processed, or used by at least one component of the device (120). The memory (220) may include volatile and / or non-volatile memory (220). The memory (220) may also store information processed in the operation of the processor (210). In various embodiments, the memory (220) stores instructions to be executed in the processor (210) and information processed in the processor (210), and the processor (210) may perform the following operation method by executing the instructions. The processor (210) disclosed herein may mean a set of one or more processors (210).

[0065] The device (120) may further include a communication circuit (230) as an additional configuration. The communication circuit (230) of the device (120) may establish a wired or wireless communication channel with an external device (e.g., user terminal (110)) and transmit and receive various data with the external device. According to one embodiment, the communication circuit (230) may include at least one port for connecting to the external device via a wired cable in order to communicate with the external device via a wired connection. In the above case, the communication circuit (230) may perform communication with the external device connected via a wired connection through at least one port. According to one embodiment, the communication circuit (230) may include a cellular communication module and be configured to be connected to a cellular network (e.g., 3G, LTE, 5G, Wibro, or Wimax). According to various embodiments, the communication circuit (230) may include a short-range communication module and transmit and receive data with the external device using short-range communication (e.g., Wi-Fi, Bluetooth, Bluetooth Low Energy (BLE), UWB), but is not limited thereto. According to one embodiment, the communication circuit (230) may include a contactless communication module for contactless communication. Contactless communication may include at least one contactless proximity communication technology, such as, for example, Near Field Communication (NFC) communication, Radio Frequency Identification (RFID) communication, or Magnetic Secure Transmission (MST) communication.

[0066] FIG. 3 is a flowchart illustrating a method performed by a device according to various embodiments of the present disclosure. In various embodiments of the present disclosure, the method may be a method of providing a page that enables a user of an e-commerce service to identify a guaranteed arrival service provided for a target store. Hereinafter, the method performed by the device (120) may be understood as being performed by one or more processors (210) (hereinafter, processor (210)) of the device (120).

[0067] In step S310, the processor (210) may obtain a connection request to access a page related to a target store. The page related to the target store may be a page related to a store that sells products through an e-commerce service. In one embodiment, the connection request may be obtained from a user terminal (110).

[0068] At step S320, the processor (210) may determine whether to provide a delivery guarantee service to the target store. In the present disclosure, the delivery guarantee service may be a service that provides compensation to the user when a product does not arrive at the delivery destination within a certain period of time.

[0069] In one embodiment, the processor (210) may determine whether to provide a delivery guarantee service to a target store based on information regarding the target store. For example, the information regarding the target store may include information regarding the quantity of delivery orders generated for the target store over a certain period, the location of the target store, the number of times a reward has been paid to the target store, etc. However, the information used to determine whether to provide a delivery guarantee service to the target store is not limited thereto, and the processor (210) may use various other information regarding the target store.

[0070] In step S330, the processor (210) can determine a guaranteed arrival time, which is the time to guarantee the arrival of the product at the delivery destination, based on information regarding the target store and information regarding the user.

[0071] In one embodiment, information regarding a user includes location information of the user, and one or more processors (210) can determine the location of a target store based on information regarding a target store in determining the guaranteed arrival time, and determine the guaranteed arrival time based on the location information of the user and the location of the target store.

[0072] In one embodiment, the processor (210) may determine a guaranteed arrival time based on the time taken (or expected to be taken) from the time the product is ordered to the delivery destination (hereinafter referred to as "delivery time"). For example, the processor (210) may determine the guaranteed arrival time as "30 minutes," which is the delivery time. In one embodiment, the processor (210) may determine the guaranteed arrival time based on the time when the delivery of the product to the delivery destination is completed (or expected to be completed) (hereinafter referred to as "delivery completion time"). For example, the processor (210) may determine the guaranteed arrival time as "8:30 PM."

[0073] In one embodiment, as it is decided to provide an arrival guarantee service, the processor (210) may determine an arrival guarantee time. In one embodiment, as it is decided not to provide an arrival guarantee service, the processor (210) may not perform the step of determining an arrival guarantee time.

[0074] In step S340, the processor (210) may generate first page information that displays information regarding the arrival guarantee service and transmit it to the user terminal (110). In one embodiment, the information regarding the arrival guarantee service may include first information indicating an arrival guarantee time on a page related to a target store and / or second information indicating that the arrival of a product is guaranteed within the arrival guarantee time.

[0075] The user terminal (110) can display a page related to a target store based on page information. In one embodiment, the user terminal (110) may include a display as a display device and / or an input device. For example, the user terminal (110) can display a page related to a target store through the display based on page information obtained from the device (120).

[0076] In various embodiments of the present disclosure, information indicating a guaranteed arrival time may be displayed on a page related to a target store. When a user orders delivery of a product from a target store, the user may decide whether to purchase the product by expecting that the delivery will be completed within the guaranteed arrival time, or by expecting monetary compensation if the delivery of the product is not completed within the guaranteed arrival time.

[0077] FIG. 4 is a diagram illustrating an example of a page regarding a target store displayed on a user terminal. The page (400) regarding the target store may be a detailed page of the target store that displays the name of the target store, an image regarding the target store, order types such as delivery or takeout, and information regarding delivery according to the delivery order type. In one embodiment, the page (400) regarding the target store may be a page that displays information regarding a delivery guarantee service.

[0078] A page (400) related to a target store may include a first area (410), a second area (420), a third area (430), and a fourth area (440). The first area (410) may be an area where the name of the target store and image information regarding the target store are displayed. For example, an image of food sold at the target store may be displayed in the first area (410), and the name of the target store may be displayed superimposed on the image. However, the information displayed in the first area (410) is not limited thereto, and various additional information such as discounts and reviews that the user can refer to when placing a delivery order may also be displayed.

[0079] The second area (420) may be an area where information regarding the order type, such as delivery or packaging, is displayed. Information indicating the delivery type and information indicating the packaging type may be displayed in the second area (420). For example, if the delivery type is selected in the second area (420), the third area (430) may display detailed information for the delivery order. As another example, if the packaging type is selected in the second area (420), the third area (430) may display detailed information for the packaging order, and in this case, the device (120) may decide not to provide a delivery guarantee service.

[0080] The third area (430) may be a page displaying information related to delivery. In one embodiment, at least a portion (431) of the third area (430) may display first information indicating a guaranteed arrival time on a page (400) related to a target store. For example, the device (120) may determine a delivery time of 25 minutes as the guaranteed arrival time, and accordingly, the phrase "within 25 minutes" may be displayed as the first information in at least a portion (431) of the third area (430). In one embodiment, at least a portion (431) of the third area (430) may further display second information indicating that the arrival of the product is guaranteed within the guaranteed arrival time. For example, the phrase "guaranteed arrival" may be displayed as the second information in at least a portion (431) of the third area (430).

[0081] In one embodiment, in the third area (430), the phrase indicating the first information and the phrase indicating the second information may be arranged to be read consecutively. For example, the phrase indicating the first information and the phrase indicating the second information may be displayed in the same font and the same weight. For example, the phrase indicating the first information may be placed horizontally on the same line as the phrase indicating the second information. However, not limited thereto, the method of displaying the first information and the second information and / or the method of displaying may be varied.

[0082] In one embodiment, in the third area (430), at least one of a phrase indicating first information and a phrase indicating second information may be displayed. In one embodiment, the third area (430) may display both a phrase indicating first information, which is a guaranteed arrival time, and a phrase indicating second information, which indicates that a guaranteed arrival service is provided. In one embodiment, the third area (430) may not display a phrase indicating first information, which is a guaranteed arrival time, and may display only a phrase indicating second information, which indicates that a guaranteed arrival service is provided. For example, the device (120) may determine whether to provide a guaranteed arrival service regarding a target store, and, in accordance with the decision to provide a guaranteed arrival service, generate first page information that displays only the second information on a page related to the target store. In various embodiments of the present disclosure, since there is no need to display first information indicating a guaranteed arrival time on a page, the amount of information used to determine the guaranteed arrival time when the device (120) generates first page information may be reduced. Therefore, while enabling the user to be aware that an arrival guarantee service is provided regarding the target store, the amount of information processed by the processor (210) of the device (120) is reduced, thereby reducing the computational load and improving the processing speed.

[0083] In one embodiment, the third area (430) may further display information regarding the minimum order amount for a delivery order, information regarding delivery fees, and / or information regarding reviews of the target store. In one embodiment, the third area (430) may display information regarding one or more products sold at the target store. For example, as user input is obtained by scrolling up and down on the page through the display of the user terminal (110), the third area (430) may expand and display information regarding one or more products.

[0084] The fourth area (440) may be an area where a button for moving to a page for ordering products is displayed. For example, the fourth area (440) may display a button for moving to a shopping cart page containing one or more products selected by the user.

[0085] In one embodiment, the third area (430) may be positioned between the second area (420) and the fourth area (440). For example, the first area (410) may be positioned close to the top of the page, the second area (420) may be positioned below the first area (410), the third area (430) may be positioned below the second area (420), and the fourth area (440) may be positioned close to the bottom of the page below the third area (430).

[0086] In various embodiments of the present disclosure, a third area (430) of a page (400) related to a target store may display information indicating whether a delivery guarantee service is provided for the target store. Accordingly, the user may decide whether to purchase a product at the target store by considering whether a delivery guarantee service is provided.

[0087] FIG. 5 is a diagram illustrating an example of a method for determining whether to provide a delivery guarantee service. The processor (210) of the device (120) may determine whether to provide a delivery guarantee service by performing the following method. In one embodiment, the processor (210) may determine whether to provide a delivery guarantee service based on the quantity of delivery orders generated for a target store.

[0088] In step S510, the processor (210) may determine whether the quantity of delivery orders generated for a certain period for a target store is less than or equal to a first reference value. In one embodiment, the certain period may be a predetermined period. For example, the certain period may be a period up to one hour prior to the current time, which is the time for determining whether to provide a guaranteed arrival service. However, it is not limited thereto, and the certain period may be varied by the settings of the service operator.

[0089] In one embodiment, the first reference value may be a predetermined value. For example, the first reference value may be 100, and the processor (210) may determine whether the quantity of delivery orders generated for a target store during a certain period is 100 or less. Here, the first reference value may mean the maximum quantity of delivery orders that a seller can process during a certain period.

[0090] In one embodiment, the first reference value may be a value determined based on information received from the target store side. For example, the processor (210) may receive information indicating the first reference value from the target store side terminal and determine the first reference value based thereon. For example, a seller operating the target store may determine the maximum value of the quantity of delivery orders that can be processed over a certain period and transmit it to the processor (210) of the device (120) through a communication circuit.

[0091] In one embodiment, the first reference value may be a value determined based on the processing history of past delivery orders of the target store at the device (120) side. For example, the processing history of past delivery orders of the target store may include information regarding the time when each of one or more delivery orders generated for the target store was processed. For example, the time when a delivery order is processed may be the time when the product is completed and ready for delivery is processed at the seller side. For example, the processor (210) may determine the quantity of delivery orders (i.e., the quantity of delivery preparations during a certain period) for which the time when delivery preparations are completed falls within a certain period, determine the maximum value of the quantity of delivery preparations during a certain period by shifting the starting point of the certain period, and determine the maximum value as the first reference value. As another example, the time when a delivery order is processed may be the time when a delivery person starts delivering the product. For example, the processor (210) may determine the quantity of delivery orders for which the delivery person started delivering the product within a certain period (i.e., the quantity of deliveries started during a certain period), determine the maximum value of the quantity of deliveries started during a certain period by shifting the starting point of the certain period, and determine the maximum value as the first reference value. As another example, the time when the delivery order is processed may be the time when the delivery person completes the delivery of the product. For example, the processor (210) may determine the quantity of delivery orders for which the delivery person completed the delivery of the product within a certain period (i.e., the quantity of deliveries completed during a certain period), determine the maximum value of the quantity of deliveries completed during a certain period by shifting the starting point of the certain period, and determine the maximum value as the first reference value. However, not limited thereto, the processor (210) may determine the first reference value as the quantity of delivery orders expected to be processed at the target store during a certain period based on the processing history of delivery orders.

[0092] In step S520, the processor (210) may decide to provide a delivery guarantee service to the target store based on the determination that the quantity of delivery orders is less than or equal to the first reference value.

[0093] In step S530, the processor (210) may decide not to provide a delivery guarantee service to the target store based on the determination that the quantity of delivery orders is not less than or equal to a first reference value. In one embodiment, as a result of deciding not to provide a delivery guarantee service, the processor (210) may generate and transmit to the user terminal (110) second page information that prevents the first information and second information from being displayed on the page related to the target store.

[0094] As the volume of delivery orders at a specific store increases rapidly, the accuracy of the estimated time required for product preparation and delivery may decrease. In other words, the likelihood of delivery not being completed within the guaranteed time under the guaranteed arrival service increases, and the likelihood of compensation being paid under the guaranteed arrival service may increase rapidly. In an embodiment of the present disclosure, by not providing the guaranteed arrival service to a specific store based on the volume of delivery orders generated at that store, the predictability of compensation payments is increased, thereby preventing financial losses for the service operator.

[0095] FIG. 6 is a diagram illustrating an example of a method for determining whether to provide a guaranteed arrival service. The processor (210) of the device (120) may determine whether to provide a guaranteed arrival service by performing the following method. In one embodiment, the processor (210) may determine whether to provide a guaranteed arrival service based on the location of the target store.

[0096] In step S610, the processor (210) may determine whether the location of the target store belongs to a target area that does not provide a guaranteed arrival service. The target area may be a region that has been predetermined as a region that does not provide a guaranteed arrival service. In one embodiment, the target area may be determined arbitrarily according to the settings of the service operator. For example, the service operator may set a region belonging to a specific city among cities divided by administrative district units of a specific country (e.g., Seoul, Gyeonggi-do, etc.) as a target area that does not provide a guaranteed arrival service. As another example, the service operator may determine at least one of one or more unit regions that are arbitrarily divided into specific regions where delivery services are provided as a target area.

[0097] In one embodiment, the processor (210) may determine a target area based on the quantity of delivery orders generated in a unit area where a delivery service is provided. For example, the processor (210) may obtain information indicating the quantity of delivery orders generated in a specific city over a certain period. For example, the processor (210) may obtain information indicating the quantity of delivery orders generated in each of one or more unit areas. The processor (210) may determine the total sum of the quantity of delivery orders generated over a certain period for one or more stores located in a specific city or one or more unit areas. Based on the information indicating the total sum of the quantity of delivery orders, the processor (210) may determine whether the total sum of the quantity of delivery orders in a specific city or one or more unit areas is greater than or equal to a second reference value. The second reference value may be a predetermined value. In one embodiment, the second reference value may be determined based on the population of a specific city. For example, the second reference value may be determined by multiplying the population of a specific city by a certain ratio. In one embodiment, a second reference value may be determined based on the area of ​​each of one or more regions. For example, the second reference value in unit regions having the same area may be the same, and in unit regions having different areas, the second reference value may be determined in proportion to the size of the area. The processor (210) may determine a specific city or a specific unit region as a target region based on the determination that the total sum of the quantity of delivery orders in a specific city or a specific unit region is greater than or equal to the second reference value.

[0098] In step S620, the processor (210) may decide to provide a guaranteed arrival service to the target store based on the determination that the location of the target store does not belong to the target area.

[0099] In step S630, the processor (210) may decide not to provide a guaranteed arrival service to the target store based on the determination that the location of the target store belongs to the target area.

[0100] As the volume of delivery orders increases rapidly in a specific city or region, the time required for preparing and delivering goods at stores within that city or region may fluctuate unpredictably. In embodiments of the present disclosure, the risk of compensation payments can be managed by not providing a guaranteed delivery service in a specific city or region based on the volume of delivery orders generated in a specific region or specific unit area.

[0101] FIG. 7 is a diagram illustrating an example of a method for determining whether to provide a guaranteed arrival service. The processor (210) of the device (120) may determine whether to provide a guaranteed arrival service by performing the following method. In one embodiment, the processor (210) may determine whether to provide a guaranteed arrival service based on the number of times a reward has been paid to a target store.

[0102] In step S710, the processor (210) may determine whether the number of times a reward has been paid is less than or equal to a reference number, based on information regarding the history of rewards paid according to the arrival guarantee service for the target store. In one embodiment, the reference number may be a predetermined value. For example, the reference number may be predetermined as 10 times. In one embodiment, the reference number may be determined based on the total volume of delivery orders generated for the target store. For example, the reference number may be a value obtained by multiplying the total volume of delivery orders generated for the target store by a certain percentage. For example, if the total volume of delivery orders generated for the target store is 1000 and the certain percentage is 10%, the reference number may be determined as 100 times (a value that is 10% of the total volume of delivery orders, which is 1000). In one embodiment, the certain percentage may be determined as a smaller value as the total volume of delivery orders increases. For example, if the total volume of delivery orders for the target store is less than 100, a certain percentage may be determined to be 15%, if it is 100 or more but less than 1000, a certain percentage may be determined to be 10%, and if it is 1000 or more, a certain percentage may be determined to be 15%.

[0103] In step S720, the processor (210) may decide to provide a delivery guarantee service to the target store based on the determination that the number of times a reward has been paid is less than or equal to a reference number.

[0104] In step S730, the processor (210) may decide not to provide the arrival guarantee service to the target store based on the determination that the number of times the reward has been paid is not less than or equal to the reference number.

[0105] There may be stores where compensation under the arrival guarantee service occurs particularly frequently. In the embodiments of the present disclosure, the service operator can prevent financial loss by not providing the arrival guarantee service to stores at high risk of compensation being paid, based on the number of times compensation has been paid to a specific store.

[0106] FIG. 8 is a flowchart illustrating a method performed by an apparatus according to various embodiments of the present disclosure. In various embodiments of the present disclosure, the method may be a method of providing a page that enables a user to determine the arrival guarantee time of an arrival guarantee service provided to a target store. The processor (210) of the apparatus (120) may determine the arrival guarantee time by performing the following method.

[0107] In step S810, the processor (210) may obtain order information from the user terminal (110) for ordering the delivery of one or more target products sold at the target store. The order information may include information regarding the order quantity of each of the one or more target products and / or information regarding the target delivery destinations, which are the delivery destinations of the one or more target products. In one embodiment, the user may input information regarding the order quantity and information regarding the delivery destinations on a shopping cart page displayed on the user terminal (110), and based on such user input, the order information may be transmitted to the processor (210) of the device (120). Here, the order information may be information generated according to the user's input on the shopping cart page.

[0108] In step S820, the processor (210) may determine an estimated time range expected to be required for the delivery of one or more target products to be completed, based on information regarding the target store and order information. The estimated time range may be a time range including a minimum value and a maximum value. For example, the estimated time range may be determined to be a time range of 20 minutes to 40 minutes.

[0109] In one embodiment, information regarding the target store includes information indicating the location of the target store, and the processor (210) can determine a minimum and a maximum value of the estimated delivery time based on the location of the target store and the location of the delivery destination. In one embodiment, the processor (210) can determine the estimated travel time by using a path search algorithm that determines a travel path between the starting point and the destination by setting the location of the target store as the starting point and the delivery destination as the destination, and can determine an estimated time range that includes the estimated travel time. For example, the processor (210) can determine a value smaller and a value larger than the estimated travel time at a certain time interval as the minimum and maximum values ​​of the estimated time range. In the present disclosure, the path search algorithm may be an algorithm that determines a travel path according to a means of transportation by a GPS-based real-time traffic information system. For example, the processor (210) can determine the estimated travel time by using a vehicle path search algorithm based on real-time traffic information that reflects traffic congestion conditions, road closures, etc., between the starting point and the destination. In one embodiment, the processor (210) can determine the travel path and budget travel time by using an API (Application Programming Interface) that calls a path search algorithm.

[0110] In one embodiment, the processor (210) may determine an estimated time range such that the maximum value of the estimated time range becomes larger as the order quantity of one or more target products increases. In one embodiment, the processor (210) may increase the maximum value of the estimated time range by a certain amount each time the order quantity of one or more target products increases by a unit number. For example, as the unit number is determined to be 5, the maximum value of the estimated time range may be determined to be 30 minutes when the order quantity is 5 or less, 40 minutes when the order quantity is 6 or more and 10 or less, and 50 minutes when the order quantity is 11 or more and 15 or less.

[0111] In one embodiment, the order information may further include delivery type information indicating whether it is a first type of delivery that is delivered together with other products delivered to a different destination than the target delivery destination of one or more target products. In one embodiment, a user may input information regarding the delivery type on a shopping cart page displayed on a user terminal (110), and based on this user input, order information indicating the delivery type may be transmitted to a processor (210) of the device (120). The processor (210) may determine an expected time range as a first time range in response to the delivery type information indicating a first type. The processor (210) may determine an expected time range as a second time range in response to the delivery type information not indicating a first type. The maximum value of the first time range may be greater than the maximum value of the second time range.

[0112] In step S830, the processor (210) may determine a guaranteed arrival time based on the time at which order information is acquired and the estimated time range. In one embodiment, the processor (210) may determine the guaranteed arrival time based on the time of delivery completion. For example, the processor (210) may determine the guaranteed arrival time as "8:30 PM".

[0113] In one embodiment, the processor (210) may determine the time of arrival guaranteed by adding the maximum value of the expected time range from the time of acquiring order information. For example, if the time of acquiring order information is 8:20 PM and the expected time range is 20 to 40 minutes, the time of arrival guaranteed by 9:00 PM (the time of adding 40 minutes to 8:20 PM) may be determined.

[0114] FIG. 9 is a drawing illustrating an example of a page regarding a target store displayed on a user terminal. In one embodiment, the page (900) regarding the target store may be a shopping cart page containing one or more products selected by the user.

[0115] The page (900) related to the target store may include a first area (910), a second area (920), a third area (930), and a fourth area (940). The first area (910) may be an area where information regarding the delivery destination is displayed. The user may select the first area (910) displayed on the user terminal (110) to set a delivery destination or change an existing delivery destination. As input is obtained by the user to set or change the delivery destination, the user terminal (110) may transmit order information indicating the delivery destination to the device (120).

[0116] The second area (920) may be an area where information regarding the arrival guarantee service is displayed. In one embodiment, the second area (920) may include an area that displays first information indicating the arrival guarantee time. For example, the device (120) may determine the arrival guarantee time to be "8:35 PM," and accordingly, the phrase "08:35 PM" may be displayed as first information in a part of the second area (920). In one embodiment, the second area (920) may include an area that displays second information indicating that the arrival of the product is guaranteed within the arrival guarantee time. For example, the phrase "If it does not arrive, we will give you a coupon of up to 5,000 won" may be displayed as second information in a part of the second area (920).

[0117] The third area (930) may include an area where information regarding the delivery type is displayed. For example, the third area (930) may display a phrase “free delivery” indicating a first type of delivery where one or more target products are delivered together with other products to a different destination, and a phrase “one-house delivery” indicating a second type of delivery where one or more target products are delivered alone to a delivery destination. The user may select either the first type or the second type on the third area (930) displayed on the user terminal (110). As input selecting the delivery type is obtained by the user, the user terminal (110) may transmit order information indicating the delivery type to the device (120).

[0118] In one embodiment, the third area (930) may further include an area where information indicating the order quantity of one or more target products is displayed. A user can set or change the order quantity of target products by selecting the area where the order quantity is displayed on the third area (930) displayed on the user terminal (110). As input is obtained in which the order quantity is set or changed by the user, the user terminal (110) can transmit order information indicating the order quantity to the device (120).

[0119] The fourth area (940) may be an area where a button is displayed for moving to a payment page for payment of a product delivery order. For example, the fourth area (940) may display a button for moving to a payment page where information related to the payment method is displayed.

[0120] In one embodiment, the second area (920) may be positioned between the first area (910) and the third area (930). For example, the first area (910) may be positioned close to the top of the page, the second area (920) may be positioned below the first area (910), the third area (930) may be positioned below the second area (920), and the fourth area (940) may be positioned close to the bottom of the page below the third area (930).

[0121] On the one hand, the closer the guaranteed arrival time is set to the time of the delivery order, the faster the user can expect the delivery to be completed and thus make a quick decision to place an order. On the other hand, if the guaranteed arrival time is set close to the time of the delivery order, the likelihood of the delivery not being completed within the guaranteed time increases, which in turn increases the likelihood of compensation being paid and the potential for financial loss on the part of the service operator. Therefore, it may be important to set the guaranteed arrival time close to the time of the delivery order while accurately setting it to the time when the delivery is expected to be completed. Accordingly, to determine the optimal guaranteed arrival time, various embodiments for determining the estimated time range are described below.

[0122] FIG. 10 is a diagram illustrating an example of a method for determining an estimated time range. The processor (210) of the device (120) may determine the estimated time range by performing the following method. In one embodiment, the processor (210) may determine the estimated time range based on the product category.

[0123] In step S1010, the processor (210) may obtain category information indicating an estimated delivery time range corresponding to each of one or more product categories. For example, the product categories may be categories for classifying food products such as "Asian food," "burger," "chicken," etc. The processor (210) may generate category information by predetermining an estimated delivery time range for each of one or more product categories. For example, the processor (210) may determine the average delivery time of products belonging to a product category based on the past delivery order history of products belonging to each product category, and determine an estimated delivery time range based on the average delivery time.

[0124] In step S1020, the processor (210) can determine an estimated time range based on an estimated time range for delivery corresponding to a product category to which one or more of the target products belong.

[0125] In one embodiment, the processor (210) may determine one or more product categories to which each of one or more target products belongs. For example, the first target product may belong to the first product category, and the second target product may belong to the second product category. In one embodiment, the processor (210) may determine, based on the determination that there are two or more product categories to which one or more target products belong, the delivery estimate time range with the largest maximum value among the delivery estimate time ranges corresponding to the two or more product categories as the estimate time range. For example, when the maximum value of the first delivery estimate time range corresponding to the first product category to which the first target product belongs is 40 minutes, and the maximum value of the second delivery estimate time range corresponding to the second product category to which the second target product belongs is 50 minutes, the processor (210) may determine the second delivery estimate time range as the estimate time range.

[0126] When various foods are ordered, the time required for cooking may vary for each food, so the time required until delivery is completed may vary. In the embodiments of the present disclosure, the guaranteed delivery time can be determined more accurately based on a predetermined estimated delivery time corresponding to the product category to which the product belongs.

[0127] FIG. 11 is a diagram illustrating an example of a method for determining an estimated time range. The processor (210) of the device (120) may determine the estimated time range by performing the following method. In one embodiment, the processor (210) may determine the estimated time range based on delivery information.

[0128] In step S1110, the processor (210) may obtain delivery information regarding one or more delivery personnel located within a certain area to which the location of the target store belongs. The delivery personnel information may include information indicating the location of each of the one or more delivery personnel around the target store. The delivery personnel information may further include information indicating the means of transportation used by each of the one or more delivery personnel to move. For example, the means of transportation may be a two-wheeled vehicle such as a "motorcycle," a four-wheeled vehicle such as a "regular car," etc.

[0129] In step S1120, the processor (210) may determine, based on delivery information, an expected delivery person among one or more delivery people who is expected to perform the delivery of one or more target products. In one embodiment, the processor (210) may determine the delivery person among one or more delivery people who is closest to the location of the target store as the expected delivery person.

[0130] In step S1130, the processor (210) may determine an estimated time range based on the means of transportation used by the expected delivery person. In one embodiment, based on the determination that the means of transportation used by the expected delivery person is a four-wheeled vehicle, the processor (210) may determine the estimated time range as a first time range. In one embodiment, based on the determination that the means of transportation used by the expected delivery person is a two-wheeled vehicle, the processor (210) may determine the estimated time range as a second time range. In one embodiment, the maximum value of the first time range may be greater than the maximum value of the second time range.

[0131] Since the time required for a product to travel to a delivery destination may vary depending on the means of transportation used by the delivery person, the time required until delivery is completed may vary. In the embodiments of the present disclosure, the guaranteed time of arrival can be determined more accurately based on the means of transportation of the expected delivery person expected to deliver the product.

[0132] FIG. 12 is a flowchart illustrating a method performed by an apparatus according to various embodiments of the present disclosure. In various embodiments of the present disclosure, the method may be a method of providing a page that allows a user to determine whether compensation under the arrival guarantee service has been paid.

[0133] In step S1210, the processor (210) may obtain an order request from the user terminal (110) to order the delivery of one or more target products based on order information. The order information may include information regarding the order quantity of each of the one or more target products and / or information regarding target delivery destinations that are the delivery destinations of the one or more target products. In one embodiment, as payment is completed on the payment page, the user terminal (110) may generate an order request to order delivery and transmit it to the processor (210) of the device (120). The order request may include order information.

[0134] In step S1220, the processor (210) can determine whether the delivery is completed within the guaranteed arrival time based on the order request received. In one embodiment, the processor (210) can determine the guaranteed arrival time based on the time when the order request is received and determine whether the delivery is completed within the guaranteed arrival time. In one embodiment, the processor (210) can process the delivery as completed as receiving a notification instructing the completion of the delivery from the delivery terminal of a delivery person performing the delivery of one or more target products. For example, the processor (210) can determine that the delivery is completed within the guaranteed arrival time based on receiving a notification instructing the completion of the delivery within the guaranteed arrival time. In another example, the processor (210) can determine that the delivery is not completed within the guaranteed arrival time based on not receiving a notification instructing the completion of the delivery within the guaranteed arrival time.

[0135] In step S1230, the processor (210) may generate third page information that displays third information indicating that a reward has been paid on a page related to the target store, based on the determination that delivery was not completed within the guaranteed arrival time.

[0136] FIG. 13 is a drawing illustrating an example of a page regarding a target store displayed on a user terminal. In one embodiment, the page (1300) related to the target store is an example of a delivery status page in which real-time delivery status is displayed after a delivery order is created.

[0137] The page (1300) related to the target store may include a first area (1310), a second area (1320), a third area (1330), and a fourth area (1340). The first area (1310) may be an area where a map including the locations of one or more target products to be delivered is displayed. For example, the first area (1310) may display a map labeled with the offline store locations of the target store, the locations of the delivery personnel, and / or the locations of the delivery destinations.

[0138] In one embodiment, information indicating that a delivery guarantee service is applied may be displayed in at least a portion of the first area (1310). For example, the phrase "Delivery with delivery guarantee applied" may be displayed in at least a portion of the first area (1310).

[0139] The second area (1320) may be an area where information regarding the real-time delivery status is displayed. The second area (1320) may display information regarding the delivery person performing the delivery, information regarding the time expected to be required to complete the delivery and / or the estimated time of arrival, and / or information indicating the current status of one or more delivery statuses.

[0140] In one embodiment, at least a portion of the second area (1320) (1325) may display first information indicating a guaranteed arrival time. For example, the device (120) may determine the guaranteed arrival time as "8:35 PM," and accordingly, at least a portion of the second area (1320) (1325) may further display the phrase "08:35 PM" as first information. In one embodiment, at least a portion of the second area (1320) (1325) may display second information indicating that the arrival of the product is guaranteed within the guaranteed arrival time. For example, at least a portion of the second area (1320) (1325) may further display the phrase "If it does not arrive, we will give you a coupon of up to 5,000 won" as second information.

[0141] In one embodiment, the first area (1310) may be positioned close to the top of the page, and the second area (1320) may be positioned below the first area (1310) close to the bottom of the page.

[0142] FIG. 14 is a diagram illustrating an example of a page regarding a target store displayed on a user terminal. In one embodiment, the page (1400) related to the target store may be a page that displays information indicating that a reward under the arrival guarantee service has been paid on the delivery status page. Hereinafter, the differences will be described in detail, excluding parts identical to those described in FIG. 13.

[0143] The device (120) may generate third page information that indicates that a reward has been paid on a page (1400) related to the target store, based on the determination that the delivery was not completed within the guaranteed arrival time. For example, if the guaranteed arrival time is “8:35 PM,” the device (120) may generate third page information and transmit it to a user terminal (110) as it has not received a notification of delivery completion from the delivery person by 8:35 PM. Based on the third page information, the user terminal (110) may display a page (1400) related to the target store that displays the third information through a display device.

[0144] In one embodiment, at least a portion of the area (1425) of the second area (1420) may display third information indicating that a reward under the arrival guarantee service has been paid. For example, at least a portion of the area (1425) of the second area (1420) may further display the phrase "Arrival guarantee applied and coupon issued" as third information.

[0145] FIG. 15 is a drawing illustrating an example of a page regarding a target store displayed on a user terminal. In one embodiment, the page (1500) related to the target store is an example of a delivery status page in which real-time delivery status is displayed after a delivery order is created.

[0146] A page (1500) related to a target store may include a first area (1510), a second area (1520), a third area (1530), and a fourth area (1540). The first area (1510) may be an area where information regarding real-time delivery status is displayed. The first area (1510) may display information regarding a delivery person performing the delivery, information regarding the time expected to be required to complete the delivery and / or the estimated time of arrival, and / or information indicating the current status among one or more delivery statuses.

[0147] In one embodiment, first information indicating a guaranteed arrival time may be displayed in the second area (1520). For example, the device (120) may determine the guaranteed arrival time to be "8:35 PM," and accordingly, the phrase "08:35 PM" may be displayed as first information in the second area (1520). In one embodiment, second information indicating that the arrival of the product is guaranteed within the guaranteed arrival time may be displayed in the second area (1520). For example, the phrase "If it does not arrive, we will give you a coupon of up to 5,000 won" may be further displayed as second information in the second area (1520).

[0148] The third area (1530) may be an area where a map including the locations of one or more target products to be delivered is displayed. For example, the third area (1530) may display a map labeled with the offline store locations of the target stores, the locations of the delivery personnel, and / or the locations of the delivery destinations.

[0149] In one embodiment, the fourth area (1540) may be an area where information indicating that a delivery guarantee service is applied is displayed. For example, the phrase "Delivery with delivery guarantee applied" may be displayed in the fourth area (1540).

[0150] In one embodiment, a first area (1510) may be positioned close to the top of the page, a second area (1520) may be positioned below the first area (1510), a third area (1530) may be positioned below the second area (1520), and a fourth area (1540) may be positioned close to the bottom of the page below the third area (1530).

[0151] FIG. 16 is a diagram illustrating an example of a page regarding a target store displayed on a user terminal. In one embodiment, the page (1600) related to the target store may be a page that displays information indicating that a reward under the arrival guarantee service has been paid on the delivery status page. Hereinafter, the differences will be described in detail, excluding parts identical to those described in FIG. 15.

[0152] The device (120) can generate third page information that displays third information indicating that a reward has been paid on a page (1600) related to the target store, based on the determination that delivery was not completed within the guaranteed arrival time.

[0153] In one embodiment, at least a portion of the second area (1620) may display third information indicating that a reward under the arrival guarantee service has been paid. For example, at least a portion of the second area (1620) may further display the phrase "Arrival guarantee applied and coupon issued" as third information.

[0154] FIG. 17 is a diagram illustrating an example of a method for generating third page information. The processor (210) of the device (120) may determine the method below by performing the method for generating third page information.

[0155] In step S1710, the processor (210) can determine whether the time at which the notification is obtained is after a reference time range from the guaranteed arrival time, as the processor obtains a notification instructing the completion of the delivery from the delivery terminal of a delivery person performing the delivery of one or more target products. The reference time range may be a predetermined time range. For example, the reference time range may be set to 15 minutes. However, it is not limited thereto, and the reference time range may be set in various ways by the service operator. For example, if the guaranteed arrival time is 8:35 PM and the reference time range is 15 minutes, the processor (210) can determine whether the time at which the notification instructing the completion of the delivery is obtained is after 8:50 PM (the time at which 15 minutes are added to 8:35 PM).

[0156] In step S1720, the processor (210) may generate third page information that displays third information indicating a first amount on a page related to a target store, depending on the determination that the time at which the notification was acquired is after a reference time range from the arrival guarantee time.

[0157] In step S1730, the processor (210) may generate third page information that displays third information indicating a second amount on a page related to the target store, based on the determination that the time at which the notification was acquired is not after the reference time range from the arrival guarantee time. In one embodiment, the first amount may be greater than the second amount.

[0158] FIG. 18 is a diagram illustrating an example of a page regarding a target store displayed on a user terminal. In one embodiment, the page (1800) related to the target store may be a page that displays information indicating that a reward based on a second amount has been paid on the delivery status page. Hereinafter, the differences will be described in detail, excluding parts identical to those described in FIG. 14.

[0159] In one embodiment, the device (120) may generate third page information that displays third information indicating a second amount on a page (1800) related to a target store as the guaranteed arrival time elapses without receiving a notification indicating the completion of delivery. For example, if the guaranteed arrival time is "8:30 PM," the device (120) may generate third page information that displays third information indicating a "1,000 won coupon" as it does not receive a notification of delivery completion from the delivery person by 8:30 PM, and transmit this information to a user terminal (110). Based on the third page information, the user terminal (110) may display a page (1800) related to a target store that displays the third information through a display device. For example, the phrase “Arrival guarantee applied and a 1,000 won coupon has been issued” may be displayed as third information in at least a portion (1825) of the second area (1820) of the page (1800) related to the target store.

[0160] FIG. 19 is a diagram illustrating an example of a page regarding a target store displayed on a user terminal. In one embodiment, the page (1900) related to the target store may be a page that displays information indicating that a reward based on a first amount has been paid on the delivery status page. Hereinafter, the differences will be described in detail, excluding parts identical to those described in FIG. 14.

[0161] In one embodiment, the device (120) may generate third page information that displays third information indicating a first amount on a page (1900) related to a target store as a reference time range elapses further from the guaranteed arrival time without receiving a notification indicating the completion of delivery. For example, if the guaranteed arrival time is "8:30 PM" and the reference time range is "15 minutes," the device (120) may generate third page information that displays third information indicating a "5,000 won coupon" as it does not receive a notification of delivery completion from the delivery person by 8:45 PM and transmit it to a user terminal (110). Based on the third page information, the user terminal (110) may display a page (1900) related to a target store that displays the third information through a display device. For example, the phrase “Arrival guarantee applied and a 5,000 won coupon has been issued” may be displayed as third information in at least a portion (1925) of the second area (1920) of the page (1900) related to the target store.

[0162] A device (e.g., device (120)) according to various embodiments of the present disclosure may be a device of various forms. For example, the device may be a portable communication device, a computer device, a portable multimedia device, a wearable device, a home appliance device, or a device according to one or more of the devices described above. The device of the present disclosure is not limited to the devices described above.

[0163] Although the steps of the method or algorithm according to the present disclosure are described in a sequential order in the flowchart of the present disclosure, the steps may be performed in any order that can be arbitrarily combined according to the present disclosure, in addition to being performed sequentially. The description according to the flowchart does not exclude changes or modifications to the method or algorithm and does not imply that any step is essential or preferred. In one embodiment, at least some of the steps may be performed in parallel, iteratively, or heuristically. In one embodiment, at least some of the steps may be omitted or other steps may be added.

[0164] Various embodiments of the present disclosure may be implemented as software on a machine-readable storage medium. The software may be software for implementing various embodiments of the present disclosure. The software may be inferred from the various embodiments of the present disclosure by programmers skilled in the art to which the present disclosure pertains. For example, the software may be a program containing machine-readable instructions (e.g., code or code segments). The machine may be a device capable of operating according to instructions called from the storage medium, for example, a computer. In one embodiment, the machine may be a device (120) according to the embodiments of the present disclosure. In one embodiment, the processor (210) of the machine may execute the called instruction to cause the components of the machine to perform a function corresponding to the instruction. In one embodiment, the processor may be a processor (210) according to the embodiments of the present disclosure. The storage medium may mean any type of recording medium in which data is stored that can be read by the machine. The storage medium may include, for example, ROM, RAM, CD-ROM, magnetic tape, floppy disk, optical data storage device, etc. In one embodiment, the storage medium may be a memory (220). In one embodiment, the storage medium may be implemented in a distributed form in a computer system connected by a network, etc. Software may be stored and executed in a distributed form in a computer system, etc. The storage medium may be a non-transitory storage medium (or, recording medium). A non-transitory storage medium refers to a tangible medium that exists regardless of whether data is stored semi-permanently or temporarily, and does not include a signal that is transmitted transitory.

[0165] Although the technical concept of the present disclosure has been described by various embodiments above, the technical concept of the present disclosure includes various substitutions, modifications, and alterations that can be made within the scope of understanding of those skilled in the art to which the present disclosure pertains. Furthermore, it should be understood that such substitutions, modifications, and alterations may be included within the scope of the appended claims.

Claims

1. One or more processors; and It includes one or more memories in which instructions to be executed by the above one or more processors are stored, and When executing the above instructions, the one or more processors, Obtaining a connection request from a user's user terminal to access a page related to a target store selling products through an e-commerce service, and Based on information regarding the above-mentioned target store, a decision is made as to whether to provide an arrival guarantee service to the above-mentioned target store, which provides compensation for the failure of a product to arrive at the delivery destination within a certain period of time, and As it is decided to provide the above-mentioned arrival guarantee service, the arrival guarantee time, which is the time for guaranteeing the arrival of the product at the delivery destination, is determined based on information regarding the above-mentioned target store and information regarding the above-mentioned user, and A device configured to generate and transmit to a user terminal first page information that displays first information indicating the arrival guarantee time and second information indicating that the arrival of a product is guaranteed within the arrival guarantee time on a page related to the above-mentioned target store.

2. In Paragraph 1, The above one or more processors, in determining whether to provide the arrival guarantee service, Based on the quantity of delivery orders generated for a certain period for the above target store, it is determined whether the quantity of said delivery orders is less than or equal to a first reference value, and A device configured to determine to provide the arrival guarantee service to the target store based on the determination that the quantity of the delivery order is less than or equal to the first reference value.

3. In Paragraph 1, The above one or more processors, in determining whether to provide the arrival guarantee service, Determine whether the location of the above-mentioned target store belongs to a target area that does not provide the above-mentioned arrival guarantee service, and A device configured to determine to provide the arrival guarantee service to the target store based on the determination that the location of the target store does not belong to the target area.

4. In Paragraph 3, The above one or more processors, Based on information indicating the total sum of the quantity of delivery orders generated over a certain period for one or more stores located within a unit area where a delivery service is provided, determining whether the total sum is greater than or equal to a second threshold value, and A device configured to determine the unit region as the target region based on the determination that the above total sum is greater than or equal to the above second reference value.

5. In Paragraph 1, The above one or more processors, in determining whether to provide the arrival guarantee service, Based on information regarding the history of compensation paid according to the arrival guarantee service for the above target store, determine whether the number of times the compensation was paid is less than or equal to a standard number, and A device configured to determine to provide the arrival guarantee service to the target store based on the determination that the number of times the above compensation has been paid is less than or equal to the above standard number.

6. In Paragraph 1, The above one or more processors, A device configured to generate and transmit to a user terminal second page information that prevents the first information and the second information from being displayed on a page related to the target store, as determined not to provide the arrival guarantee service for the target store.

7. In Paragraph 1, The information regarding the above user includes the user's location information, and The above one or more processors, in determining the above guaranteed arrival time, Based on the information regarding the above target store, the location of the target store is determined, and A device configured to determine the guaranteed arrival time based on the location information of the user and the location of the target store.

8. In Paragraph 1, The above one or more processors, in determining the above guaranteed arrival time, From the above user terminal, order information for ordering the delivery of one or more target products sold at the above target store is obtained - the order information includes information regarding the order quantity of each of the one or more target products and information regarding a target delivery destination which is the delivery destination of the one or more target products, and Based on the information regarding the target store and the order information, determine the estimated time range expected to be required for the delivery of one or more target products to be completed, and A device configured to determine the guaranteed arrival time based on the time at which the above order information is obtained and the above estimated time range.

9. In Paragraph 8, The above one or more processors, in determining the above guaranteed arrival time, A device configured to determine the time of arrival guaranteed by adding the maximum value of the estimated time range from the time of obtaining the above order information.

10. In Paragraph 8, The above one or more processors, in determining the above-mentioned estimated time range, A device configured to determine the estimated time range such that the maximum value of the estimated time range becomes larger as the order quantity of one or more of the above-mentioned target products increases.

11. In Paragraph 8, The above one or more processors, in determining the above-mentioned estimated time range, Obtain category information indicating an estimated delivery time range corresponding to each of one or more product categories, and A device configured to determine the estimated time range based on the estimated time range for delivery corresponding to the product category to which the one or more target products belong among the one or more product categories.

12. In Paragraph 8, The above order information further includes delivery type information indicating whether it is a first type of delivery that is delivered together with other products delivered to a different destination than the target delivery destination of the above one or more target products, and The above one or more processors, in determining the above-mentioned estimated time range, In response to the above delivery type information indicating the above first type, the above estimated time range is determined as the first time range, and In response to the above delivery type information not indicating the above first type, the above expected time range is configured to be determined as a second time range, and A device in which the maximum value of the first time range is greater than the maximum value of the second time range.

13. In Paragraph 8, The above one or more processors, in determining the above-mentioned estimated time range, Acquiring delivery worker information regarding one or more delivery workers located within a certain area to which the location of the above-mentioned target store belongs, and - said delivery worker information includes information indicating the means of transportation used by each of said one or more delivery workers to move - , Based on the above delivery person information, an expected delivery person among the above one or more delivery persons who is expected to perform the delivery of the above one or more target products is determined, and A device configured to determine the estimated time range based on the means of transportation used by the estimated delivery person.

14. In Paragraph 13, The above one or more processors, in determining the above estimated time, Based on the determination that the means of transportation used by the above-mentioned expected delivery person is a four-wheeled vehicle, the above-mentioned expected time range is configured to be determined as the first time range, and Based on the determination that the means of transportation used by the above-mentioned expected delivery person is a two-wheeled vehicle, the above-mentioned expected time range is determined as the second time range, and A device in which the maximum value of the first time range is greater than the maximum value of the second time range.

15. In Paragraph 8, The above one or more processors, From the above user terminal, an order request to order the delivery of one or more target products based on the above order information is obtained, and Upon obtaining the above order request, determine whether delivery is completed within the above guaranteed arrival time, and A device configured to generate third page information that displays third information indicating that compensation has been paid on a page related to the target store, based on a determination that delivery was not completed within the above-mentioned guaranteed arrival time.

16. In Paragraph 15, The above one or more processors, in generating the above third page information, Upon receiving a notification instructing the completion of delivery from a delivery driver's terminal of one or more of the above-mentioned target products, determining whether the time at which the notification was received is after a reference time range from the above-mentioned guaranteed arrival time, and Based on the determination that the time at which the above notification is acquired is after the above standard time range from the above guaranteed arrival time, the above third page information is generated to display the above third information indicating the first amount on the page related to the above target store, and Based on the determination that the time at which the above notification is acquired is not after the above standard time range from the above guaranteed arrival time, the third page information is configured to display the third information indicating a second amount on a page related to the above target store, and A device in which the first amount is greater than the second amount.

17. A method performed in a device comprising one or more processors and one or more memories storing instructions to be executed by said one or more processors, wherein One or more of the above processors, A step of obtaining a connection request from a user's user terminal to access a page related to a target store selling products through an e-commerce service; A step of determining whether to provide an arrival guarantee service to the target store based on information regarding the target store, wherein compensation is paid when a product does not arrive at the delivery destination within a certain period of time; A step of determining a guaranteed arrival time, which is a time that guarantees the arrival of a product to a delivery destination, based on information regarding the target store and information regarding the user, in accordance with the decision to provide the above guaranteed arrival service; and A method comprising the step of generating first page information that displays first information indicating the arrival guarantee time and second information indicating that the arrival of a product is guaranteed within the arrival guarantee time on a page related to the above-mentioned target store, and transmitting this information to the user terminal.

18. A non-transient computer-readable recording medium having recorded instructions that cause one or more processors to perform an operation when executed by one or more processors, The above instructions cause the one or more processors, Obtaining a connection request from a user's user terminal to access a page related to a target store selling products through an e-commerce service, and Based on information regarding the above-mentioned target store, a decision is made as to whether to provide an arrival guarantee service to the above-mentioned target store, which provides compensation for the failure of a product to arrive at the delivery destination within a certain period of time, and As it is decided to provide the above-mentioned arrival guarantee service, the arrival guarantee time, which is the time for guaranteeing the arrival of the product at the delivery destination, is determined based on information regarding the above-mentioned target store and information regarding the above-mentioned user, and A computer-readable recording medium configured to generate and transmit to a user terminal first page information that displays first information indicating the arrival guarantee time and second information indicating that the arrival of a product is guaranteed within the arrival guarantee time on a page related to the above-mentioned target store.

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