Method, system and apparatus for an autonomous property manager

Abstract

A system, apparatus and method for managing the maintenance of properties. The system includes a maintenance detection apparatus, comprising a visual detection module for at least one of generating and receiving at least one image, an analysis module coupled to the visual detection module for identifying at least one maintenance issue in the at least image, a defect detection module coupled to the analysis module to provide the analysis module defect detections of at least one of maintenance issue, an output module coupled to the analysis module to provide at least one of maintenance communication, maintenance coordination, and maintenance report, and the maintenance detection system performs an autonomous property manager method, comprising receiving a communication for a user of the autonomous property manager, determining user information, communicating with the user to determine at least one of the need and task in the user communication; and autonomously determining if the at least one need and task in the user communication is resolved by the user through directed self-service or through delegation and, if delegation is determined, autonomously delegating the at least one need and task to another user for performing at least one need and task.

Description

PATENT APPLICATION DOCKET NO.: VIZI-P0001PCT METHOD, SYSTEM AND APPARATUS FOR AN AUTONOMOUS PROPERTY MANAGERFIELD OF THE INVENTION

[0001] The disclosure relates to systems, apparatus and methods for managing the maintenance of properties.CROSS-REFERENCE TO RELATED APPLICATIONS

[0002] This application claims priority to pending U.S. Provisional Patent Application No. 63 / 755,547, entitled “METHOD, SYSTEM AND APPARATUS FOR AN AUTONOMOUS PROPERTY MANAGE,” filed on February 7, 2025, the entirety of which is incorporated by reference.BACKGROUND OF THE INVENTION

[0003] The traditional property management industry is characterized by multifaceted operations requiring significant human intervention, including but not limited to maintenance coordination, tenant communications, and financial oversight. Currently, many of these processes are manual, with erroneous record keeping, and single-person ad hoc decision making, and / or multi-person efforts on simple tasks. The results are inefficient and many times erroneous. This manual process also makes maintenance coordination an arduous task, leading to burnout, and causing high property-manager turnover. Thus, there is a need for an improved method, apparatus and system that streamlines the maintenance process for property managers and landlords that allows for autonomous functions that enables the automation of maintenance ticket creation, maintenance issue assessment, continuous improvement, the ability to minimize cost and errors, and the likes.SUMMARY OF THE INVENTION

[0004] Embodiments described herein relate to a method, apparatus and system for an autonomous property manager. The system includes a maintenance detection apparatus, comprising a visual detection module for at least one of generating and receiving at least one image, an analysis module coupled to the visual detection module for identifying at least one maintenance issue in the at least image, a defect detection module coupled to the analysis module to provide the analysis module defect detections of at least one of maintenance issue, an output module coupled to the analysis module to provide at least one of maintenance communication, maintenance coordination, and maintenance report, and the maintenance detection systemPATENT APPLICATION DOCKET NO.: VIZI-P0001PCT performs an autonomous property manager method, comprising receiving a communication for a user of the autonomous property manager, determining user information, communicating with the user to determine at least one of the need and task in the user communication; and autonomously determining if the at least one need and task in the user communication is resolved by the user through directed self-service or through delegation and, if delegation is determined, autonomously delegating the at least one need and task to another user for performing at least one need and task.BRIEF DESCRIPTION OF DRAWINGS

[0005] Reference will now be made to the following drawings:

[0006] FIG. 1 is an embodiment illustrating a block diagram for an autonomous property manager apparatus;

[0007] FIG.2 is a block diagram illustrating an embodiment of an autonomous property manager system;

[0008] FIG. 3 is an embodiment of a flow diagram illustrating a method for an autonomous property manager method;

[0009] FIG. 4 is an embodiment illustrating a block diagram for a system for scoring behavior of tenants, landlords, property managers, and properties;

[0010] FIG. 5 is an embodiment of a block diagram illustrating an apparatus for maintenance detection;

[0011] FIG. 6 is an embodiment of a flow diagram illustrating a method for maintenance detection; and

[0012] FIG. 7-11 are embodiments of diagrams illustrating the use of a maintenance detection method of FIG. 6.DETAILED DESCRIPTION

[0013] In the descriptions that follow, like parts are marked throughout the specification and drawings with the same numerals, respectively. The drawing figures are not necessarily drawn to scale and certain figures may be shown in exaggerated or generalized form in the interest of clarity and conciseness.

[0014] It will be appreciated by those skilled in the art that aspects of the present disclosure may be illustrated and described herein in any of a number of patentable classes or context including any new and useful process, machine, manufacture, or composition of matter, or any new and useful improvement thereof. Therefore, aspects of the present disclosure may be implemented entirely in hardware or combining software and hardware implementation that mayPATENT APPLICATION DOCKET NO.: VIZI-P0001PCT generally be referred to herein as a “circuit,” “module,” “component,” or “system” (including firmware, resident software, micro-code, etc.). Further, aspects of the present disclosure may take the form of a computer program product embodied in one or more computer readable media having computer readable program code embodied thereon.

[0015] Aspects of the present disclosure are described herein with reference to flowchart illustrations and / or block diagrams of methods, systems and computer program products according to embodiments of the disclosure. It will be understood that each block of the flowchart illustrations and / or block diagrams, and combinations of blocks in the flowchart illustrations and / or block diagrams, can be implemented by computer program instructions, hardware or a combination thereof. It is also understood that not all the elements listed are required and that the order specified is only by way of example.

[0016] FIG. l is a block diagram illustrating an embodiment of an autonomous property manager apparatus 100. The Autonomous property manager 100 is used to collect information, use intelligence, and then output information that is otherwise requires an expert, performed manually, or uses antiquated tools currently used by a person managing a property, we will call a property manager. The property manager role may be performed by a person, company, a landlord, homeowner association, vendor company, maintenance robot, and the likes. Using one or more input 101, the output 140 is property manager useful output, which is the result of the autonomous property manager apparatus 100 used to maintain and manage a property. As such, the autonomous property manger 100 may support a property manager or replace a property manager. The autonomous property manager 100 comprises a processor (CPU) 102, a power module 104, memory 106, data collection module 108, Intelligence module 110, analysis module 112, text input 114, text output 116, audio input 118, audio output 120, image / video input 122, image / video out 124, output module 126, feedback module 128, and moderator module 130. The processor 102, power moule 104, and memory 106 are coupled to the autonomous property manager apparatus 100. The autonomous property manager 100 allows the property manager to create delegations and / or caps on spend of different property managing personnel and / or vendors. As such, the autonomous property manager 100 allows for a digital twin of the decision hierarchy or company organizational chart to maintain authority and decision making delegations. Such delegation may be created, deleted, changed, and assigned to prohibit and / or allow maintenance activities and / or reporting.

[0017] FIG. 2 is a block diagram illustrating an embodiment of an autonomous property system 200. As described in FIG. 2, the autonomous property module 100 is capable of receiving inputs 201 in the form of text, audio, images and / or videos, holograms, augmented reality, virtual reality, and the likes via modules text input 114, audio input 118, and / or image / video input 122,PATENT APPLICATION DOCKET NO.: VIZI-P0001PCT of FIG. 1, to produce output 240. The autonomous property module 100 may also retrieve data from memory 106 to produce text, audio, or image / video outputs that also generate data input to memory 106, which is via text output 116, audio output 120, and / or image / video output 124. Autonomous property manager 100 may receive input from audio input 118 and translate it to text input. For example, the autonomous property manager 100 may receive a maintenance request communication in audio format from a tenant, translate it to text, communicate with the tenant in audio or text to trouble shoot the maintenance issue, generate a report for a property managers approval and then autonomously and independently schedule the maintenance appointment with the appropriate maintenance provider. The text and audio received maybe translated to different languages based on a preference setting or a set default.

[0018] Thess inputs are received via communication module 202 then archived in memory module 106 in the data collection module 204. The processor 102 utilizes the intelligence module 110. The intelligence module 110 utilize an artificial intelligence (Al) modeling 206. The Al Modeling 206 may utilize open source and / or proprietary software to allow for self-service maintenance by trouble shooting maintenance issues, assess these maintenance issues, maintenance cost, translate maintenance reports or communication, provide a procurement listing, initiate maintenance goods purchases, determine the type of communication, identify a marker that requires archiving, processed, and / or causing flag to the property manager analysis module 208, of the analysis module 112 of FIG. 1, and to the moderator 210, of the moderator module 130 of FIG. 1. The Al Modeling 206 may utilize data models, human data input, live videos, knowledgebase, manuals, appliance specification, files with data and information, computer vision, machine learning, and the likes to develop intelligence. It may also utilize these documents to provide improved and / or customizable knowledge base that combines some or all of these documents or portion of them. Such knowledge base is used by the property management system 200.

[0019] In one embodiment, Al modeling 206 develops intelligence that communicates with tenants, landlords, property managers, and / or maintenance providers. It also recognizes repeated behavior of a tenant, landlord, property manager, or a property. As such, the users and the property may be scored based on their performance as tenants, landlords, and property managers, respectively. The property may also be scored to establish prediction on maintenance, inspection data, and mistreatment of the property and its fixtures.

[0020] In one embodiment, the autonomous property manager 100 retrieves data related to maintenance providers to establish a bidding process for the property manager or landlord on a maintenance service needed. The autonomous property manager 100 communicates with the landlord or property manager to receive approvals or to select a maintenance provider.PATENT APPLICATION DOCKET NO.: VIZI-P0001PCT

[0021] The feedback loop 128 utilizes the feedback data module 212 of FIG. 2 to improve performance of the Al modeling 206 and / or intelligence module 110. The Moderator module 130 may perform functions in real-time or after some time. It may also use confidence scoring or thresholds to assess the performance level of intelligence module 110. When the performance does not meet a threshold or category, a user may choose to override functions from the output module 126 of FIG. 1 to shift to human communications or stop the autonomous property manager 100 from responding to users, for example, allowing a property manager or landlord to communicate directly with a tenant without the involvement of the autonomous property manager 100.

[0022] The outputs 140 of both the autonomous property manager apparatus 100 and the autonomous property manager system 200 are any one or more of the following: maintenance reports, maintenance tickets, maintenance cost estimator, maintenance ticket, multi-agent debates / decisions, property manager action list, tenant related decisions, property related decisions, identifying next steps, troubleshooting problems with a user, following up of tasks and appointments, scheduling calls or visits, identifying or causing communications needed. These outputs may be a result of the analysis module 112 and / or output module 126. The output information is property manager output, which may usually be done by a project manager to manage a property, support a landlord, maintain or lease a property, and deal with a tenant. System 200 may process data related to robotics, holograms, augmented reality, virtual reality, etc.

[0023] In one embodiment, the analysis module 126 utilizes artificial intelligence data models that enable the autonomous property manager 100 to ask the right questions of a user to determine the cause for a maintenance issue. This process is herein called maintenance trouble shooting. The output module 126 then uses the maintenance troubleshooting output to generate reports, initiate procurement functions, determine a tenant behavior or maintenance deficiency, create an action list, etc. The property manager system 200 may communicate with other virtual assistants, such as a Siri or Alexa, to provide services and capabilities of the property manager system 200, including, analytics, troubleshooting, scheduling, self-service, etc.

[0024] Memory 106 may be any combination of one or more computer readable media. The computer readable media may be a computer readable signal medium, any type of memory or a computer readable non-transitory storage medium. For example, a computer readable storage medium may be, but not limited to, an electronic, magnetic, optical, electromagnetic, organic technology, organoid intelligence, or semiconductor system, apparatus, or device, or any suitable combination of the foregoing. More specific examples of the computer readable storage medium would include, but are not limited to: a portable computer diskette, a hard disk, aPATENT APPLICATION DOCKET NO.: VIZI-P0001PCT random access memory (“RAM”), a read-only memory (“ROM”), an erasable programmable read-only memory (“EPROM” or Flash memory), an appropriate optical fiber with a repeater, a portable compact disc read-only memory (“CD-ROM”), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. Thus, a computer readable storage medium may be any tangible medium that can contain or store a program for use by or in connection with an instruction execution system, apparatus, or device.

[0025] Computer program code for carrying out operations utilizing a processor or CPU 102 for aspects of the present disclosure may be written in any combination of one or more programming languages, markup languages, style sheets and JavaScript libraries, including but not limited to Windows Presentation Foundation (WPF), HTML / CSS, XAML, and JQuery, C, Basic, *Ada, Python, C++, C#, Pascal, *Arduino, DART, Python, JAVA and the likes.Additionally, operations can be carried out using any variety of compiler available.

[0026] The computer program instructions on memory 106 may be provided to a processor 102, where the processor 102 is of a general purpose computer, special purpose computer, microchip or any other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable instruction execution apparatus, create a mechanism for implementing the functions / acts specified in the flowchart and / or block diagram block or blocks. The computer instructions may do one or more of the following, run the autonomous property manager apparatus 100, give status or health of the autonomous property manager apparatus 100 or the entire system utilizing the autonomous property manager apparatus 100. In one embodiment, it may even perform image analysis and / or perform data compression.

[0027] These computer program instructions may also be stored in memory 106 (computer readable medium) that when executed can direct a computer, processor, other programmable data processing apparatus, or other devices to function in a particular manner, such that the instructions when stored in the computer readable medium produce an article of manufacture including instructions which when executed, cause a computer to implement the function / act specified in the flowchart and / or block diagram block or blocks. The computer program instructions may also be loaded onto a computer, processor, other programmable instruction execution apparatus, or other devices to cause a series of operational steps to be performed on the computer, other programmable apparatuses or other devices to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide processes for implementing the functions / acts specified in the flowchart and / or block diagram block or blocks.

[0028] The power module 104 is utilized to power / maintain power to the autonomousPATENT APPLICATION DOCKET NO.: VIZI-P0001PCT property manager apparatus 100. The power module 104 may be wired, wireless, or organic and may utilize one or combination of the following battery, WIFI charging, coil, solar cells, or any other mechanism that provides charge to the autonomous property manager apparatus 100.

[0029] FIG. 3 is an embodiment illustrating a flow diagram for a communication method 300 of an autonomous property manager 100. The method 300 starts at step 301 and proceeds to step 302. At step 302, method 300 determines if there are communications. If there are communications, method 300 proceeds to step 304. Otherwise, method 300 remains in step 302. In step 304, method 300 determines if the communication is inbound. If the communication is inbound, the method proceeds to 308. If the communication is not inbound, but rather outbound, method 300 proceeds to step 306, wherein the outbound data is collected, and then proceeds to step 308.

[0030] In step 308, 310, and 312, method 300 determines if the communication is text, audio, or image / video, respectively. If the communication is text, method 300 proceeds to step 316 and then to step 322. If the communication is audio, method 300 proceeds to step 318 and then to step 322. If the communication is image / video, then the method proceeds to step 320 and then to step 322. In step 322, method 300 determines if the communication is inbound. If the communication is inbound, then method 300 collects inbound data in step 324 and proceeds to step 326. If the communications are not inbound, but rather outbound, method 300 proceeds directly to step 326.

[0031] In step 326, method 300 performs related Al processing and proceeds to step 328, where method 300 performs property manager analysis and proceeds to step 330. In step 330, method 300 performs the output module functions based on the analysis of step 328. In step 332, method 300 moderates the output to maintain integrity of the output, to perform checks and balances, and the likes. Method 300 then proceeds to step 334 to determine if an interception of the output is needed. If it is needed, method 300 proceeds to step 326. Otherwise, if interception is not needed, method 300 proceeds to step 336, where it performs the feedback loop function and proceeds to step 338. In step 338, method 300 determines if the method is done. If it is not done, the method loops to step 302. Otherwise, method 300 proceeds to step 340 where it ends.

[0032] FIG. 4 is an embodiment illustrating a flow diagram for another communication method 400 of an autonomous property manager 100. The method 400 starts at step 402 and proceeds to step 404. At step 404, the communication method 400 receives communication from a user, such as, a tenant, property manager, landlord, maintenance provider or the like. At step 406, the method 400 determines the user. It also may determine language preference, communication style preference, related property, and the like. At step 408, the communication method 400 communicates with the user to determine the type of need or task to perform, suchPATENT APPLICATION DOCKET NO.: VIZI-P0001PCT as, maintenance request by a tenant, a lease management ask by the landlord, a rent management task by the property manager, and the like. During communication, messaging, or conversations, method 400 may troubleshoot, clarify, make suggestions, correct the user, and the like. From these communications, the method 400 determines the needed task, information, or anything else. Accordingly, method 400 creates a report or a ticket initiating a function, such as, schedule an appointment, reach out to another use, initiate a property management activity and the like. In some cases, the method 400 may communicate with multiple users together or separately to determine a time suitable for multiple users, receive the approval of one user for the ask of another user, determine the full need to accomplish a task, etc. At step 410, the method 400 delegates, schedules, performs, or notates a task or a related data.

[0033] For example, method 400 receive a communication from a tenant in English via voice message. Method 400 determines the user is the tenant and it determines that this tenant prefers communication be in voice. The method 400 then may greet the tenant and asks for what is needed. The Tenant reports that a sink is clogged and is leaking. The method 400 troubleshoots with the tenant the location of the leak asking for information about how long has it been happening, has anyone deposited anything in the sink, and asks the tenant to shut the water to the sink to avoid further water loss or water damage. The method 400 then generates a maintenance ticket and determines which maintenance provider is to be communicated with for that property and for that issue.

[0034] The method 400 may communicate to the landlord in English to receive approval for the maintenance event, when need be. The method 400 may determine that the landlord or property manager prefer to initiate a bidding process for the pending maintenance issue or for the maintenance to be assigned to a specific maintenance provider based on location or specialty. The method 400 may communicate with the maintenance provider in Spanish and determine cost estimates and time availability. The landlord and / or property manager may be able to view communication and interject communications as needed. The method 400 then communicates with the tenant on the findings and schedules the maintenance visit with both the tenant and maintenance provider while giving visibility to the landlord / property manager. Method 400 may also send reminders, report delays, and facilitate rescheduling. The property manager and landlord may participate in the communication, allow The method 400 may determine that the landlord or property manager prefer to activity to proceed without inteijecting, or require an approval for actions to be taken care of.

[0035] At step 412, the method 400 generates reports and updates to the relevant user and for archiving. The report may include the reason for the maintenance, property deterioration and / or age, maintenance negligence, or bad tenant behavior. The reason for the maintenance isPATENT APPLICATION DOCKET NO.: VIZI-P0001PCT recorded and used to establish scoring for user behavior and property behavior. The reports and updates may be shared in real time, at a later time, or archived to be retrieved in demand. The method 400 ends at step 414.

[0036] The method 400 may also receive initial communication from landlords or property managers to manage lease, rent, standard up keeping, inspections, make-ready, walkthroughs, and the like. The communications may also be initiated by a provider, accountants, broker or a bank initiating functions related to the property, brokering, refinancing, or the management of the property. The method 400 applies for any function related to the autonomous property manager 100 to perform duties and manage responsibilities related to a property. The autonomous property manager is then cable of facilitating property management with no or minimal interference from the users.

[0037] In one embodiment, the autonomous property manager 100 received information from other modules, such as other property management software, smart home devices, utility or authorities (police, fire department, alarm systems, court information, eviction proceedings, mediation or arbitration information, etc.), and the likes to assist in managing the property. In one embodiment, the autonomous property manager 100 uses this information for preventative maintenance, forecasting, and provides scoring. Autonomous property manager 100 may facilitate introductions based on need, community involvement, or regional / geographic factors.

[0038] FIG. 5 is an embodiment of a block diagram illustrating a maintenance detection apparatus 500. The maintenance detection apparatus 500 utilizes parts or all the property management system 100. In one embodiment, the image / video input 122 utilizes a visual detection 502 that couples to the analysis module 112 to identify maintenance issues in an image or video. The video or images may be live captured, archived, or received from other individuals or devices. As such, the video or images may be loaded from external devices or captured / loaded on the same device as the property management system 100. The analysis module 112 ay utilize a defect detection module 504 to identify maintenance required in a property, maintenance defects, decay, breakage, malfunctions, and the like. The output module 126 coordinates maintenance providers. In one embodiment, the maintenance detection 500 communicates with the maintenance provider immediately when the maintenance detection 500 determines that a maintenance function is needed. As such, in one embodiment, the maintenance coordination 506 has access to or utilizes vendor contact information available on the device, in the property management system 100, and / or identified by the property management system 100.

[0039] In one embodiment, the maintenance detection 500 and / or the property management system 100 are embedded in a robot, pet-robot, humanoid robot, miniature robot, or a drone. In such embodiment, any of such robot type can perform the maintenance function orPATENT APPLICATION DOCKET NO.: VIZI-P0001PCT take action to prevent further damage from occurring.

[0040] FIG. 6 is an embodiment of a flow diagram illustrating maintenance detection method 600. The method 600 starts at step 602 and proceeds to step 604. At step 604, the method 600 determines if a video or image is received, if not, it return to step 604. Otherwise, the method proceeds to step 606 to determine if any maintenance defects is found in the image or defect. The method 600 proceeds to step 608 to determine if a user is highlighting a defect in an image or video. If a defect is found the method 600 proceeds to step 612. In step 612, the method 600 coordinates with a maintenance vendor to address the maintenance issue in the property and proceeds to step 614. Otherwise, if no maintenance defect is found, then the method 600 proceeds to step 614. The method 600 ends at step 614. In one embodiment, if the method is being performed by any robot type, the method 600 includes within step 612 actions for a robot type to perform maintenance or to prevent further damage as a result of the detected defects. FIG. 7-11 are embodiments of diagrams illustrating the use of a maintenance detection method 600 of FIG. 6.

[0041] It will be appreciated by those skilled in the art that changes could be made to the embodiments described above without departing from the broad inventive concept. It is understood, therefore, that this disclosure is not limited to the particular embodiments herein, but it is intended to cover modifications within the spirit and scope of the present disclosure as defined by the appended claims.

Claims

PATENT APPLICATION DOCKET NO.: VIZI-P0001PCT Listing of Claims1. An autonomous property manager method, comprising:receiving a communication for a user of the autonomous property manager; determining user information;communicating with the user to determine at least one of the need and task in the user communication; andautonomously determining if the at least one need and task in the user communication is resolved by the user through directed self-service or through delegation and, if delegation is determined, autonomously delegating the at least one need and task to another user for performing at least one need and task.

2. The autonomous property manager method of claim 1, wherein the user information comprises at least one of user type, type of support, language preference, communication type preference, property of the user, and location.

3. The autonomous property manager method of claim 1, wherein the communication is from a tenant to report a maintenance issue.

4. The autonomous property manager method of claim 3 further comprising troubleshooting to at least one of determine the maintenance issue, allow the user to self-service in resolving the issue, and communicate the issue with detail record in the delegation that facilitate resolving the issue.

5. The autonomous property manager method of claim 1, wherein the autonomous property manager method utilizes at least one of a customizable knowledge-base, a large language model, a document, an images, a video, analytics, a conversation, a master agent, and agentic agent.

6. The autonomous property manager method of claim 1, wherein the task comprises at least one of initiating a bidding process, finding a maintenance provider, scheduling a maintenance appointment, receiving approval, creating maintenance tickets, creating reports, updating one or more user, rescheduling appointments, initiating reminders, paying and initiating payment.PATENT APPLICATION DOCKET NO.: VIZI-P0001PCT 7. The autonomous manager method of claim 1 further comprising receiving at least one image and utilizing an intelligence module to identify the at least one need and task.

8. A maintenance detection apparatus, comprising:a visual detection module for at least one of generating and receiving at least one image;an analysis module coupled to the visual detection module for identifying at least one maintenance issue in the at least image;a defect detection module coupled to the analysis module to provide the analysis module defect detections of at least one of maintenance issue;an output module coupled to the analysis module to provide at least one of maintenance communication, maintenance coordination, and maintenance report.

9. The maintenance detection apparatus of claim 8, wherein the at least one image is live captured, archived, or received from other user or devices.

10. The maintenance detection apparatus of claim 8, wherein the at least one image are multiple images that form a video.

11. The maintenance detection apparatus of claim 8, wherein the at least one image is at least one of loaded from external devices, from the archive of the maintenance detection apparatus, and live captured from an image capturing device coupled to the maintenance detection apparatus.

12. The maintenance detection apparatus of claim 8, wherein the maintenance issue is at least one of property breakage, maintenance defects, furniture issue, appliance issue, decay, damage, malfunction, leakage and deterioration.

13. The maintenance detection apparatus of claim 8, wherein the maintenance detection apparatus autonomously communicates with at least one maintenance provider to coordinate the maintenance of the maintenance issue.

14. The maintenance detection apparatus of claim 8, wherein the maintenance detection apparatus autonomously performs a bidding process with at least one maintenance provider to coordinate the maintenance of the maintenance issue.

15. The maintenance detection apparatus of claim 8, wherein the maintenance apparatus utilizes at least one agentic assistant, master assistant, customizable knowledgebase, robotic vendors, at least one smart home device, and digital twin of company hierarchy.

16. The maintenance detection apparatus of claim 8, wherein the maintenance detection apparatus outputs at least one of reports, information for at least one of the analysisPATENT APPLICATION DOCKET NO.: VIZI-P0001PCT module and the detection module, a scoring for the property, and a scoring for a tenant, wherein the tenant lives in the property with the maintenance issue.

17. A maintenance detection system, comprising:a maintenance detection apparatus, comprising a visual detection module for at least one of generating and receiving at least one image, an analysis module coupled to the visual detection module for identifying at least one maintenance issue in the at least image, a defect detection module coupled to the analysis module to provide the analysis module defect detections of at least one of maintenance issue, an output module coupled to the analysis module to provide at least one of maintenance communication, maintenance coordination, and maintenance report; andthe maintenance detection system performs a autonomous property manager method, comprising receiving a communication for a user of the autonomous property manager, determining user information, communicating with the user to determine at least one of the need and task in the user communication; and autonomously determining if the at least one need and task in the user communication is resolved by the user through directed self-service or through delegation and, if delegation is determined, autonomously delegating the at least one need and task to another user for performing at least one need and task.

18. The maintenance detection system of claim 17, wherein the at least one image is live captured, archived, or received from other user or devices.

19. The maintenance detection system of claim 17, wherein the at least one image are multiple images that form a video.

20. The maintenance detection system of claim 17, wherein the at least one image is at least one of loaded from external devices, from the archive of the maintenance detection system, and live captured from an image capturing device coupled to the maintenance detection system.

21. The maintenance detection system of claim 17, wherein the maintenance issue is at least one of property breakage, maintenance defects, furniture issue, appliance issue, decay, damage, malfunction, leakage and deterioration.

22. The maintenance detection system of claim 17, wherein the maintenance detection system autonomously communicates with at least one maintenance provider to coordinate the maintenance of the maintenance issue.

23. The maintenance detection system of claim 17, wherein the maintenance detection system autonomously performs a bidding process with at least one maintenance provider to coordinate the maintenance of the maintenance issue.PATENT APPLICATION DOCKET NO.: VIZI-P0001PCT 24. The maintenance detection system of claim 17, wherein the maintenance system utilizes at least one agentic assistant, master assistant, customizable knowledgebase, robotic vendors, at least one smart home device, and digital twin of company hierarchy.

25. The maintenance detection system of claim 17, wherein the maintenance detection apparatus outputs at least one of reports, information for at least one of the analysis module and the detection module, a scoring for the property, and a scoring for a tenant, wherein the tenant lives in the property with the maintenance issue.

26. The maintenance detection system of claim 17, wherein the task comprises at least one of initiating a bidding process, finding a maintenance provider, scheduling a maintenance appointment, receiving approval, creating maintenance tickets, creating reports, updating one or more user, rescheduling appointments, initiating reminders, paying and initiating payment.

27. The maintenance detection system of claim 17, wherein the maintenance apparatus utilizes at least one agentic assistant, master assistant, customizable knowledgebase, robotic vendors, at least one smart home device, and digital twin of company hierarchy.

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