Method for operating a communication device, and communication device

Abstract

The present invention relates to a method for operating a communication device (1) comprising a memory (1-3) in which a plurality of contact data sets having at least identification features of other communication devices (2) are stored, the contact data sets each comprising a classification parameter. The following steps are carried out in the method: A communication connection (3) to another communication device (2) is established and optionally produced via a communication interface (1-1) of the communication device (1), the communication device (1) receiving an identification feature of the other communication device (2). The received identification feature is used to identify the contact data set, stored in the memory (1-3), of the plurality of contact data sets which is associated with the other communication device (2). The classification parameter of the identified contact data set is determined and a function of the communication device (1) is executed on the basis of the determined classification parameter. In the method according to the invention, while establishing the communication connection (3) and / or during a produced communication connection (3) with the other communication device (2), a user input for modifying the classification parameter of the contact data set which is associated with the other communication device (2) is captured, and this classification parameter is modified in accordance with the user input.

Description

[0001] Brainbox GmbH M / BRAITR-011-PC

[0002] Method for operating a communication device and communication device

[0003] Description

[0004] The present invention relates to a method for operating a communication device with a memory in which a plurality of contact data records with at least identification features of other communication devices are stored, wherein the contact data records each comprise a classification parameter. The invention further relates to a communication device with a communication interface for establishing and maintaining a communication connection with other communication devices, wherein the communication interface is configured to receive an identification feature of the other communication device. The communication device further comprises a memory in which a plurality of contact data records with at least identification features of other communication devices are stored, wherein the contact data records each comprise a classification parameter.

[0005] Mobile phones are one example of a communication device that has a memory in which contact data is stored. A contact data record might include, for example, the telephone number of another mobile phone, which can be used to establish a communication connection between the two mobile phones. Before the actual connection is established, the communication connection between the two mobile phones is first established, and during this process, caller ID is transmitted. The telephone number of the calling mobile phone can also be transmitted. This telephone number can also serve as the caller ID.

[0006] It is known that when establishing a mobile phone connection, the mobile phone evaluates the identification of the calling mobile phone using the stored contact data records in order to decide whether the call originates from the M / BRAITR-Oll-PC 2

[0007] The mobile phone can be configured to signal an incoming call, for example, with a ringtone or vibration, or to reject calls if the phone is in a predefined state, such as one where only incoming calls from favorite contacts are to be signaled. In this case, the mobile phone user pre-classifies their contact data to decide which calls should be signaled and which should be automatically rejected or, for example, sent to voicemail.

[0008] The present invention is based on the objective of designing the aforementioned method and communication device in such a way that the classification of the contact data can be flexibly changed.

[0009] According to the invention, this problem is solved by a method with the features of claim 1 and a communication device with the features of claim 15. Advantageous embodiments and further developments are described in the dependent claims.

[0010] In the method according to the invention, a communication connection is established with another communication device via a communication interface of the communication device, wherein the communication device receives an identification feature from the other communication device. Using the received identification feature, the contact data record stored in the memory that corresponds to the other communication device is determined from among the multitude of contact data records. Then the classification parameter of the determined contact data record is determined, and a function of the communication device is executed depending on the determined classification parameter.In the methods according to the invention, during the establishment of the communication connection and / or during an established communication connection with the other communication device, a user input to change the classification parameter of the contact data record assigned to the other communication device is captured, and this classification parameter is changed according to the user input. M / BRAITR-Oll-PC 3.

[0011] In this context, the term "identifying feature" refers in particular to an identifier by which the communication device establishing or requesting the communication connection can be identified. This could be, for example, a telephone number, especially a mobile phone number, or an identifier for establishing an audio or video connection between two communication devices.

[0012] The classification parameter is understood to be, in particular, a parameter that specifies how an initiating direct communication connection should be processed. This processing specifically concerns the time interval between the initiation of the communication connection and its establishment. During this time interval, for example, the initiation can be signaled to the user by the communication device, the connection can be accepted directly (i.e., established), it can be rejected, or it can be redirected.

[0013] In the method according to the invention, the user of the communication device can very flexibly and easily change the classification parameter of the contact data record assigned to the communication device that intends to establish or has established the communication connection, either during the establishment of the communication connection or even during the established communication connection, by means of a user input. This change of the classification parameter induced by the user input is then effective, in particular, for the other communication device making the connection and is stored in such a way that it also applies to future communication connections.

[0014] Furthermore, the user can advantageously change the classification parameter directly for the stored contact record assigned to the other communication device, without having to separately and independently modify their contact record for the established or newly created communication connection. In this way, the classification parameter can be changed much faster and more flexibly. M / BRAITR-Oll-PC 4

[0015] According to a further development of the method according to the invention, during the establishment of the communication connection and / or during the established communication connection with the other communication device, the identification feature and / or at least one piece of information from the contact record assigned to the identification feature is displayed. Furthermore, a button for changing the classification parameter of this contact record is displayed. In particular, the button for changing the classification parameter of this contact record is displayed automatically, especially during the establishment of the communication connection.

[0016] Advantageously, in this case the user can easily and flexibly change the classification parameter of the contact record using the button, especially before the communication connection has been established.

[0017] According to a further embodiment, at least one additional communication device, which is assigned to the other communication device, is identified. For example, the additional communication device can belong to the same user. In this case, not only is the classification parameter of the other communication device changed according to the user input, but also the classification parameter of the user's additional communication device.

[0018] According to another embodiment, the classification parameter is assigned to a communication partner communicating via the other communication device. The classification parameter is then modified according to the user input for a stored profile of this communication partner, so that the modified classification parameter is taken into account in future communication processes with the same communication partner, regardless of the communication device or communication medium used.

[0019] According to a further embodiment of the method according to the invention, the communication device receives the identification feature of the other communication device when establishing the communication connection. The user input to change the classification parameter is then processed during M / BRAITR-Oll-PC 5

[0020] The classification parameter is recorded during the establishment of the communication connection with the other communication device. This classification parameter is then modified according to the user input before the communication connection is established. The function of the communication device is then executed depending on the modified classification parameter. Thus, the user has the option of changing the classification parameter of a contact record for a dialing communication device even before the actual communication connection to that device is established. The function assigned to the modified classification parameter is then executed for the dialed communication connection, and the change to the classification parameter also applies to future dialings of the same communication device, provided it has not been changed again in the meantime.This allows the user to flexibly reject an incoming call, for example, and simultaneously save this setting for the future, without having to separately modify the contact record after the call. This design also simplifies the user's ability to adjust the classification parameters for contact records.

[0021] The communication link in question is, in particular, a direct communication link. Such a direct communication link is also called a synchronized connection or point-to-point connection between two communication devices. This type of direct communication link enables, in particular, real-time communication between the users of the two communication devices. Examples of such direct communication links include telephone connections and direct audio or video connections between two participants.

[0022] The communication link is, in particular, a telecommunications link. Furthermore, the identification feature is, in particular, caller ID of the other telecommunications device.

[0023] The function is, for example, to reject the establishment of a communication connection, in particular a telecommunications connection, with the other communication device. Furthermore, the function can be an M / BRAITR-Oll-PC 6

[0024] Redirecting the communication link, in particular the telecommunications link, to another communication device or answering a call.

[0025] Finally, the function can involve processing by an AI agent that establishes the communication connection, asks the caller questions, and then either automates further handling of the communication connection or outputs the received answers from the caller to a user. User input can then be captured, and further handling of the communication connection can then depend on this user input.

[0026] According to a further embodiment, the function involves the output of a pre-stored voice and / or text message to the other communication device and the subsequent rejection of the communication connection, in particular the telecommunications connection. The pre-stored voice and / or text message can be selected from a multitude of voice and / or text messages. The selection of the pre-stored voice and / or text message can depend on the received identification feature.

[0027] The communication device according to the invention comprises a communication interface for establishing and maintaining a communication connection with other communication devices. The communication interface is configured to receive an identification feature of the other communication device during the establishment of the communication connection. Furthermore, the communication device comprises a memory in which a plurality of contact data records with at least identification features of other communication devices are stored, wherein each contact data record includes a classification parameter. The communication device also comprises an input interface configured to capture user input with which the classification parameter of a contact data record can be modified.Furthermore, the communication device includes a functional unit that is coupled to the communication interface and the memory and that is configured to generate a contact record M / BRAITR-Oll-PC 7 by means of a received identification feature.

[0028] The device is designed to identify and output from the multitude of contact data records which record is assigned to the other communication device with which a communication connection has been established or created via the communication interface, to determine the classification parameter of the identified contact data record, and to execute a function of the communication device depending on the classification parameter. In the communication device according to the invention, the input interface is configured to capture user input during the establishment of the communication connection and / or during the established communication connection with the other communication device, enabling the modification of the classification parameter of the contact data record assigned to the other communication device, and to change this classification parameter accordingly.

[0029] The communication device according to the invention is particularly designed to carry out the method according to the invention. It therefore has the same advantages as the method according to the invention.

[0030] The communication device is, in particular, a mobile phone. The communication interface of the communication device according to the invention is specifically designed to establish a direct communication connection with a communication interface of the other communication device.

[0031] An embodiment of the invention is explained below with reference to the attached drawings.

[0032] Figure 1 shows an embodiment of the communication device according to the invention and

[0033] Figure 2 shows an embodiment of the process according to the invention.

[0034] With reference to Figure 1, an embodiment of the communication device 1 according to the invention is explained. In this embodiment, the M / BRAITR-Oll-PC 8

[0035] Communication device 1 is designed as a mobile phone. It comprises, in a manner known per se, a communication interface 1-1, i.e., a mobile communication interface, an input interface 1-2, which in the exemplary embodiment is designed as a touchscreen, and a memory 1-3. Furthermore, the communication device 1 has a functional unit 1-4 with which various functions of the communication device 1 can be performed.

[0036] The communication device 1 can establish a communication connection 3, i.e., a mobile communication connection, with another communication device 2, which in this embodiment is also designed as a mobile phone. The other communication device 2 similarly has a communication interface 2-1, an input interface 2-2, a memory 2-3, and a functional unit 2-4.

[0037] The memory locations 1-3 of communication device 1 contain a multitude of contact data records. A contact data record includes, among other things, an identification feature of other communication devices, in particular of the other communication device 2. In this case, the mobile phone number of the associated other communication device 2 is stored as the identification feature. Furthermore, the contact data record includes a classification parameter. Different functions are assigned to different classification parameters, specifying how an incoming communication connection should be processed.

[0038] In the present embodiment, there are classification parameters for the following functions:

[0039] An incoming communication connection 3 is automatically rejected, so no communication connection 3 is established.

[0040] An incoming communication connection 3 is redirected to another communication device, whereby the identification feature of the other communication device is stored. M / BRAITR-Oll-PC 9

[0041] An incoming communication connection 3 is redirected to an answering machine.

[0042] Upon an incoming communication connection 3, a pre-stored voice and / or text message is transmitted to the other communication device 2, and the communication connection 3 is subsequently rejected. This function also stores a specific voice and / or text message for output.

[0043] Via the input interface 1-2, the user of the communication device 1 can change the data records stored in memory 1-3 using displayed buttons, as will be explained later with reference to the method according to the invention.

[0044] With reference to Figure 2, further details of the embodiment of the communication device 1 according to the invention and an embodiment of the method according to the invention are explained:

[0045] In step S1, the other communication device 2 dials the communication device 1 and transmits the mobile phone number of the communication device 2 as an identification feature.

[0046] In step S2, the communication device 1 determines from the transmitted identification feature the contact data record stored in memory 1-3 which is assigned to the transmitted identification feature.

[0047] In step S3, communication device 1 determines the classification parameter assigned to the other communication device 2 from the determined contact data set.

[0048] In step S4, the communication device 1 determines the assigned function from the specified classification parameter.

[0049] The further course of the procedure depends on the assigned function that is to be executed. If the function does not directly accept the M / BRAITR-011-PC 10

[0050] If no communication connection 3 is established, the procedure continues with step S5 by executing the associated function. In this case, the incoming communication connection 3 can, for example, be forwarded to another communication device, such as an assistant or a call center; it can also be forwarded to an answering machine; or the incoming communication connection 3 can be rejected directly, so that no communication connection 3 is established.

[0051] Finally, as an additional functionality, software using artificial intelligence (AI), such as an AI agent, can ask the caller questions. The AI ​​agent then establishes the communication connection, asks the caller questions, and subsequently handles the communication either automatically or outputs the caller's answers to a user. User input can then be captured, and the further handling of the communication can be based on this user input.

[0052] If, however, the assigned function provides for the possibility that the user accepts the incoming communication connection 3, the procedure continues with step S6. In step S6, an initial button is displayed via the input interface 1-3, which the user can activate to establish a direct communication connection 3 between the communication devices 1 and 2. For example, a mobile phone connection is established in this case.

[0053] According to the invention, in step S6, a second button for changing the classification parameter of the contact data record, which is assigned to the other communication device 2, is automatically displayed via the input interface 1-3.

[0054] If the user presses the first button, the procedure continues with step S7 and a direct communication connection is established between communication devices 1 and 2. M / BRAITR-Oll-PC 11

[0055] If the user presses the second button, the procedure continues with step S8, and a selection of possible functions for the classification parameter of the contact record assigned to the other communication device 2 is displayed via input interface 1-2. This selection also includes the option that a single press, i.e., a click, is sufficient to change the classification parameter, e.g., to trigger "1 down" or "1 up".

[0056] In step S9, the selection of one of the possible functions is then recorded as user input. In step S10, the assignment of the selected function to the classification parameter of the contact data record of the other communication device 2 is stored in memory 1-3.

[0057] According to another embodiment, further communication devices that are assigned to the other communication device 2, because they belong to the same user, for example, are identified. Then, not only is the classification parameter of the other communication device 2 changed according to the user input, but also the classification parameter of the user's other communication devices.

[0058] According to another embodiment, the classification parameter is not only assigned to the other communication device 2, but also to the communication partner itself, who communicates via this other communication device 2. The classification parameter is then modified for the communication partner according to the user input, so that it is taken into account in future communication processes with the same communication partner, regardless of the communication medium or device used.

[0059] The newly assigned function is then executed in step S1. Depending on the selected function, the process continues either with step S6 or step S5. M / BRAITR-Oll-PC

[0060] 12 Reference symbols list 1 Communication device

[0061] 1-1 Communication interface

[0062] 1-2 Input interface

[0063] 1-3 memory

[0064] 1-4 Functional device

[0065] 2 other communication devices

[0066] 2-1 Communication interface

[0067] 2-2 Input interface

[0068] 2-3 storage locations

[0069] 2-4 Functional device

[0070] 3 Communication link

Claims

M / BRAITR-Oll-PC 13 Patent claims 1. Method for operating a communication device (1) with a memory (1-3) in which a plurality of contact data records with at least identification features of other communication devices (2) are stored, wherein the contact data records each include a classification parameter, wherein the method performs the following steps: A communication connection (3) is established with another communication device (2) via a communication interface (1-1) of the communication device (1), wherein the communication device (1) receives an identification feature of the other communication device (2), By means of the received identification feature, the contact data record stored in the memory (1-3) is determined from the multitude of contact data records which is assigned to the other communication device (2), The classification parameter of the identified contact data record is determined and Depending on the specific classification parameter, a function of the communication device (1) is executed, characterized in that During the establishment of the communication connection (3) and / or during an established communication connection (3) with the other communication device (2), a user input is recorded to change the classification parameter of the contact data record which is assigned to the other communication device (2), and this classification parameter is changed according to the user input.

2. Method according to claim 1, characterized by the fact that M / BRAITR-Oll-PC 14 the change in the classification parameter induced by the user input is already effective for the other communication device (2) that is selecting and is stored in such a way that it also affects future communication connections of this other communication device (2).

3. Method according to claim 1 or 2, characterized by the fact that During the establishment of the communication connection (3) and / or during the established communication connection (3) with the other communication device (2), the identification feature and / or at least some information of the contact record associated with the identification feature is displayed, and a button for changing the classification parameter of this contact record is also displayed.

4. Method according to any one of the preceding claims, characterized by the fact that at least one further communication device that is assigned to the other communication device (2) is identified and not only the classification parameter of the other communication device (2) is changed according to the user input, but also the classification parameter of the at least one further communication device.

5. Method according to any one of the preceding claims, characterized by the fact that the classification parameter is assigned to a communication partner communicating via the other communication device (2). and the classification parameter is changed according to the user input for a saved profile of the communication partner, so that the changed classification parameter is used in future M / BRAITR-Oll-PC 15 Communication processes with the same communication partner are taken into account regardless of the communication device or communication medium used.

6. Method according to any one of the preceding claims, characterized by the fact that the communication device (1) receives the identification feature of the other communication device (2) when establishing the communication connection (3), the user input to change the classification parameter is captured during the establishment of the communication connection (3) with the other communication device (2) and this classification parameter is changed according to the user input before the communication connection (3) is established, and the function of the communication device (1) is executed depending on the changed classification parameter.

7. Method according to any of the preceding claims, characterized by the fact that The function assigned to the changed classification parameter is already executed for the selected communication link, whereby the change of the classification parameter also applies to a future selection of the same communication device.

8. Method according to any one of the preceding claims, characterized by the fact that the communication link (3) is a direct communication link.

9. Method according to any one of the preceding claims, characterized by the fact that M / BRAITR-Oll-PC 16 the communication link (3) is a telecommunications link and the identification feature is a caller ID of the other communication device (2).

10. Method according to any one of the preceding claims, characterized by the fact that the function is to reject the establishment of a communication connection (3) with the other communication device (2).

11. Method according to any one of claims 1 to 9, characterized by the fact that the function is to redirect the communication connection (3) to another communication device (2) or to an answering machine.

12. Method according to any one of claims 1 to 9, characterized by the fact that The function is processing by a KL agent that establishes the communication connection (1), asks the caller questions and then either automates the further handling of the communication connection (1) or outputs the received answers from the caller to a user.

13. Method according to any one of claims 1 to 9, characterized by the fact that the function is an output of a pre-stored voice and / or text message to the other communication device (2) and a subsequent rejection of the communication connection (3).

14. Method according to claim 13, characterized by the fact that the pre-stored voice and / or text message is selected from a large number of voice and / or text messages and the M / BRAITR-Oll-PC 17 The selection of the pre-stored voice and / or text message depends on the received identification feature.

15. Communication device (1) with a communication interface (1-1) for establishing and maintaining a communication connection (3) with other communication devices (2), wherein the communication interface (2-1) is configured to receive an identification feature of the other communication device (2) when establishing the communication connection (3), a memory (2-3) in which a plurality of contact data records with at least identification features of other communication devices (2) are stored, wherein the contact data records each include a classification parameter, an input interface (1-2) which is designed to capture user input with which the classification parameter of a contact record can be changed, a functional device (1-4) that is coupled to the communication interface (1-1) and the memory (1-3) and that is configured to determine and output, by means of a received identification feature, a contact record from the multitude of contact records which is assigned to that other communication device (2) with which a communication connection (3) was established or created via the communication interface (1-1), to determine the classification parameter of the determined contact record and to execute a function of the communication device (1) depending on the classification parameter, characterized by the fact that the input interface (1-2) is configured, during the establishment of the communication connection (3) and / or during the established communication connection (3) with the other communication device (2) a user input to change the classification parameter of that contact record which belongs to the other M / BRAITR-Oll-PC 18 to detect the communication device (2) and to modify this classification parameter according to the user input.

16. Method according to claim 15, characterized by the fact that the communication device (1) is a mobile phone.

17. Method according to claim 15 or 16, characterized by the fact that the communication interface (1-1) is designed to establish a direct communication connection (3) with a communication interface (2-1) of the other communication device (2).

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