3D Memorial Product Configuration for Accurate Self-Service Ordering
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Solution Overview
Problem
The process of ordering memorialization and architectural products, such as plaques and grave markers, is largely manual and inefficient, leading to errors and missed sales opportunities, with existing computer-based systems requiring customers to navigate multiple pages to view design choices and lacking in enhancing sales for vendors.
Innovation Solution
A system that includes a processor and non-transitory storage medium for generating virtual memorial products, allowing customers to customize designs in real-time using snap-to-grid, collision detection, and placeholder functions, and providing design recommendations based on subject and customer information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If manual ordering processes are used, then device complexity is reduced, but productivity and accuracy deteriorate
Solution Approach 1:
The system enables customers to self-serve by directly accessing product catalogs, viewing 3D models, configuring specifications, and placing orders through an automated interface. This eliminates the need for manual vendor-customer coordination while maintaining operational efficiency, resolving the contradiction between productivity improvement and system complexity.
2Manufacturing precision
If computer-based ordering systems with multiple pages are used, then manufacturing precision is improved, but ease of operation deteriorates
Solution Approach 1:
The ordering interface is segmented into modular components including product categories, specification fields, and configuration options that can be independently accessed. This allows customers to navigate through complex ordering processes in a structured manner, maintaining accuracy while improving operational ease through systematic organization of information.
Solution Approach 2:
The system incorporates 3D visual representations and virtual previews that add a dimensional aspect to traditional 2D catalog browsing. This enables customers to visualize products in three dimensions, making navigation more intuitive and easier to operate while maintaining precise specification input capabilities.
3Productivity
If existing computer forms are used, then productivity is improved, but adaptability deteriorates
Solution Approach 1:
The ordering system features dynamic interfaces that automatically adjust based on customer selections and product specifications. The system adapts its behavior in real-time by presenting relevant options, updating 3D models, and modifying configuration possibilities based on user interactions, thereby maintaining both speed and versatility.
Solution Approach 2:
The system provides universal access to extensive product catalogs and design elements through a single integrated interface. Customers can access multiple product types, specifications, and customization options without leaving the ordering environment, enabling both rapid ordering and extensive design customization within the same platform.
Data Source
AI summary
Systems, methods, and computer-readable media for generating memorial products using a memorial product design and ordering system (the “design system”). The design system may generally be configured to provide users with a platform, tools, design elements, automated processes, and/or the like for designing, customizing and ordering memorial products. The design system may be configured to present users with graphical or virtual representations of physical memorial products (“virtual product templates”) that may be customized by specifying product characteristics and adding various design elements. In some embodiments, the virtual product templates may be and/or may include photo-realistic and/or three-dimensional (3D) representations of the actual physical memorial products. In this manner, the design system may be configured to provide a customer with a realistic user experience from a virtual and/or online design tool.