3D Model Annotation for Remote Supplier Communication
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Solution Overview
Problem
Communication between users and suppliers at different locations becomes cumbersome due to environmental differences, requiring repetitive information sharing to ensure accuracy, which complicates the process of closing transactions for article-related services.
Innovation Solution
An assistance system that acquires three-dimensional model data of an article, presents an article screen from a specified viewpoint, generates annotation data with point of view information, and shares this data between users and suppliers to facilitate accurate information exchange and simplify transaction processes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If communication is performed between user and supplier at different locations, then transaction can be completed remotely, but communication becomes cumbersome and requires repetitive information sharing
Solution Approach 1:
The patent creates a three-dimensional virtual copy of the article that can be viewed and annotated by both user and supplier remotely. This virtual model serves as a shared reference that eliminates the need for repetitive physical demonstrations or repeated explanations, allowing both parties to interact with the same digital representation simultaneously.
Solution Approach 2:
The three-dimensional virtual model acts as an intermediary between the user and supplier, facilitating communication by providing a common visual reference point. Annotations added to this virtual model serve as the mediator for conveying requirements and specifications, reducing direct back-and-forth communication needs.
2Reliability
If information is conveyed face-to-face, then accurate information sharing is achieved, but the process cannot be performed when parties are at different locations
Solution Approach 1:
The system creates a faithful three-dimensional virtual copy of the physical article that preserves all relevant visual and spatial characteristics. This virtual replica maintains the same appearance and features as the original, allowing accurate information sharing remotely as if the parties were viewing the actual object together in person.
Solution Approach 2:
The virtual model serves as an intermediary that reproduces the face-to-face experience by providing a shared visual reference. Both user and supplier interact with this digital representation, which accurately conveys article characteristics without requiring physical presence of either party.
3Reliability
If repetitive communication is performed to share accurate information, then information accuracy is improved, but communication efficiency deteriorates
Solution Approach 1:
By providing a persistent three-dimensional virtual model that both parties can view and annotate simultaneously, the system eliminates the need for repetitive information sharing. The virtual model serves as a single source of truth that both user and supplier can reference, ensuring information accuracy without requiring repeated communications to verify understanding.
Solution Approach 2:
The annotation functionality enables immediate feedback between user and supplier by allowing both parties to add notes, questions, and specifications directly on the virtual model. This real-time collaborative annotation process ensures accurate information sharing in a single interaction rather than through multiple repetitive communication cycles.
Data Source
AI summary
An assistance system assisting communication between a supplier providing an article-related service requiring work for an article and a user demanding provision thereof, has: an acquisition unit acquiring three-dimensional model data of the article based on a user instruction; an article presentation unit presenting one of the user and supplier with an article screen expressing the article observed from a predetermined viewpoint, based on the three-dimensional model data; an annotation data generation unit generating annotation data for displaying an annotation screen obtained by writing annotation information on the presented article screen so as to include viewpoint information specifying the viewpoint; an annotation data acquisition unit acquiring the generated annotation data; and an annotation presentation unit presenting another of the user and supplier with the annotation screen based on the acquired annotation data from a viewpoint corresponding to the viewpoint information of the annotation data.


