A device for handling consignments and a method of handling consignments
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Solution Overview
Problem
Current systems for handling consignments, such as postal and courier parcels, are inefficient and costly, often requiring intermediaries and causing delays due to the need for manual processing and lengthy procedures at post offices or courier facilities.
Innovation Solution
A stand-alone device with an Internet-connected control computer, featuring a touch screen, 2D-code reader, address label printer, and electro-locks, which streamlines the posting and picking up of consignments by allowing users to manage the process through a user terminal and server, using unique codes for verification and payment, and automatically handling the movement of consignments between chambers.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If manual processing and intermediaries are used at post offices or courier facilities, then consignments can be handled with simple device structure, but handling time increases and efficiency decreases
Solution Approach 1:
The device enables senders to independently complete consignment posting through automated functions including weight measurement, dimension scanning, label printing, and payment processing. The system self-manages the entire consignment workflow without requiring intermediary staff intervention, thereby eliminating manual processing delays and improving handling efficiency.
Solution Approach 2:
Manual mechanical operations are replaced with automated systems: weight is measured automatically by sensors, dimensions are scanned by cameras, labels are printed by automated printers, and payments are processed through electronic terminals. This substitution of mechanical manual operations with automated systems directly reduces handling time and increases productivity.
2Productivity
If automated handling and intermediaries are eliminated, then handling time decreases and efficiency improves, but device complexity increases
Solution Approach 1:
The device integrates multiple functions into a single unified system: weight measurement, dimension scanning, label printing, payment processing, and consignment tracking. By combining these previously separate functions into one multi-functional device, the system achieves automated handling without proportionally increasing overall complexity, as shared components and integrated control reduce the need for separate dedicated systems.
Solution Approach 2:
The device is designed as a modular system with distinct functional modules (weight measurement module, dimension scanning module, label printing module, payment terminal) that can be independently developed, tested, and maintained. This segmentation allows complex functionality to be managed through standardized interfaces between modules, reducing the operational complexity despite the advanced capabilities.
3Loss of energy
If senders manage posting independently without intermediaries, then service costs decrease, but ease of operation may be affected
Solution Approach 1:
The device is designed with user-friendly interfaces that guide senders through the posting process independently. Automated weight measurement, dimension scanning, and label printing eliminate the need for staff assistance, reducing service costs. The system provides clear visual feedback and step-by-step instructions to maintain ease of operation despite the self-service nature.
Solution Approach 2:
The system provides real-time feedback to senders during the posting process: weight and dimension measurements are displayed immediately, label printing status is shown, and payment confirmation is provided. This continuous feedback loop guides users through the process, making independent operation simple and intuitive while eliminating intermediary costs.
Data Source
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AI summary
The object of the invention is a device for handling consignments, in the form of an external, stand-alone device, provided with a control computer with an Internet communication module, characterized in that the front wall has a chamber (6) for throwing in the consignments, a touch screen (5), payment terminal (2), 2D-code reader (3) and an address label printer (4), and a letters chamber (9) lockable with an electro-lock (17) provided with a fill level sensor (16) and a consignment chamber (10) lockable with an electro-lock(17) also provided with a fill level sensor (15), the control computer (11) being connected to a payment terminal (2), touch screen (5), 2D-code reader (3), address label printer (4), electro-locks (17), consignment chamber (10) fill level sensor (15) and letters chamber (9) fill level sensor (16), as well as the Internet communication module (12) and short-range communication module (13), preferably a scales (7) is mounted on a shelf (25) in the chamber (6) for throwing in the consignments, preferably a consignment compartment (10) is provided with a damping mat (18), preferably the door of the letters chamber (9) is provided with the insertion slot (8) and preferably the device is equipped with a roof (1). The invention relates also to a method handling consignments using such a device.