Abandonment Detection System for Data Transmission Optimization

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Solution Overview

Problem

Users and devices often abandon data downloads due to lengthy loading times, and existing solutions either compromise on data set features or fail to account for real-time device performance, leading to inefficiencies and suboptimal user experiences.

Innovation Solution

The system identifies abandonment risks by classifying users and devices based on historical data and performance metrics, providing customized experiences by adjusting data loads and formats, such as loading lighter versions of data sets or prioritizing content to minimize abandonment.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If the complete data set is provided to all users, then the data set includes all features and information, but the loading time increases significantly causing user abandonment

Engineering Contradiction:
Improvedata set completenessVSAvoidloading time
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The system segments the data set into multiple priority levels (first priority, second priority, etc.) and transmits them in sequence. The high-priority segments are transmitted first to ensure critical information is delivered quickly, while lower-priority segments are transmitted subsequently or conditionally based on user engagement metrics.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system applies local quality by providing different data set compositions to different users based on their device characteristics and behavior patterns. Users with high-abandonment-risk devices receive data sets optimized for faster loading (excluding low-priority features), while users with high-performance devices receive the complete data set with all features.

Inventive Principle:
Principle #3Local quality

2Loss of time

If the data set size is reduced to decrease loading time, then user abandonment is minimized, but features and information in the data set are compromised

Engineering Contradiction:
Improveloading timeVSAvoiddata set features
Core Design Contradiction:
Loss of timeVSLoss of information

Solution Approach 1:

The system dynamically adjusts the data set composition based on real-time monitoring of user engagement metrics. As users interact with the transmitted data segments, the system continues to monitor abandonment risk and dynamically modifies subsequent transmissions to optimize between loading speed and feature completeness.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system changes parameters such as data set size, compression level, and feature inclusion based on detected user behavior patterns and device performance characteristics. These parameter adjustments allow the system to optimize loading time while preserving essential features for each user context.

Inventive Principle:
Principle #35Parameter changes

3Productivity

If different data sets are returned based on device type, then loading performance is optimized, but real-time device performance variations are not accounted for

Engineering Contradiction:
Improvedata loading efficiencyVSAvoidreal-time adaptation to device performance
Core Design Contradiction:
ProductivityVSAdaptability or versatility

Solution Approach 1:

The system implements feedback mechanisms that monitor user engagement with transmitted data segments in real-time. Based on this feedback regarding actual device performance and user interaction patterns, the system adjusts subsequent data transmissions to better match real-time device capabilities and user preferences.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system creates a universal framework that handles multiple device types and performance levels through a single adaptive mechanism. Rather than maintaining separate optimized data sets for each device type, the system uses a unified approach that dynamically adapts to any device's real-time performance characteristics.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS20220345542A1Systems and methods for abandonment detection and mitigation
Publication Date: 2022.10.27 COMCAST CABLE COMM LLC
  • US20220345542A1 patent drawing
  • US20220345542A1 patent drawing
  • US20220345542A1 patent drawing

AI summary

Systems and methods for presenting information are disclosed. One aspect comprises receiving a request for information. First data can be provided in response to the request if a parameter is equal to or exceeds a comparator element, wherein the parameter relates to one or more of abandoned data transmissions and completed data transmissions. Second data can be provided in response to the request if the comparator element exceeds the parameter.