Hotel AC Remote Language Switching From Reservation Data

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Solution Overview

Problem

Conventional air conditioning systems in hotels face challenges in displaying operation states to guests from diverse cultural backgrounds, as the interpretation of operation states varies by country, leading to potential incorrect operations due to unclear display languages.

Innovation Solution

An air conditioning system that includes a system controller, air conditioner, and remote controller, which automatically changes the display mode of the operation state to a language understandable by the guest based on the reservation information, using a room management device connected to the internet to acquire and apply the preferred language during the stay.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If the display language is switched to match the guest's language, then the ease of operation is improved, but the device complexity increases due to multiple language support requirements

Engineering Contradiction:
Improveease of operationVSAvoiddevice complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system pre-acquires the guest's language preference information during the reservation process before the guest arrives at the hotel. This preliminary action allows the air conditioner to be pre-configured with the appropriate display language, eliminating the need for complex runtime language detection or manual guest configuration, thus improving ease of operation while managing device complexity through advance preparation

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The invention introduces an intermediary language information storage unit that stores the guest's language preference obtained during reservation. This intermediary component acts as a bridge between the reservation system and the air conditioner control system, allowing the air conditioner to display information in the guest's preferred language without requiring direct integration between the reservation and control systems, thereby simplifying the overall device architecture

Inventive Principle:
Principle #24Intermediary (Mediator)

2Adaptability or versatility

If the remote controller displays operation states in a foreign language, then the adaptability to international guests is improved, but the loss of information occurs due to potential misinterpretation by guests

Engineering Contradiction:
ImproveadaptabilityVSAvoidloss of information
Core Design Contradiction:
Adaptability or versatilityVSLoss of information

Solution Approach 1:

The system performs preliminary acquisition of the guest's language preference during the reservation process, before the guest encounters any potential misinterpretation issues. This allows the air conditioner to be pre-configured with the correct display language, ensuring that operation states are displayed in a language the guest can correctly understand from the outset, thereby preventing information loss while maintaining adaptability to international guests

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system uses the guest's language preference information as feedback from the reservation process to automatically configure the air conditioner's display settings. This feedback mechanism ensures that the display language matches the guest's expected language, preventing misinterpretation and information loss while maintaining high adaptability to international guests

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS12007135B2Air conditioning system and system controller with display automatically changing language displayed according to user making reservation
Publication Date: 2024.06.11 MITSUBISHI ELECTRIC CORP
  • US12007135B2 patent drawing
  • US12007135B2 patent drawing
  • US12007135B2 patent drawing

AI summary

An air conditioning system includes an air conditioner, a remote controller, and a system controller. The air conditioner performs air conditioning for a room. The remote controller displays an operation state of the air conditioner and controls operation of the air conditioner. The remote controller is placed in the room. The system controller controls the remote controller. The system controller causes the remote controller to change a display form for the operation state according to a first language used when a user makes a reservation for staying in the room.