Automated Access Request System for Enterprise Files

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Solution Overview

Problem

In enterprise environments, users often encounter files for which they do not have access rights, requiring them to manually locate and contact the owner to request access, a cumbersome process especially when the user is unaware of the owner's identity or contact information.

Innovation Solution

A computer system is configured with a program that associates objects with their owners, enabling users to automatically request access rights through a dialog prompt when encountering a forbidden object, which notifies the owner via email or other methods without requiring the user to know the owner's contact information.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If a user manually locates and contacts the owner to request access rights, then the user can obtain access to the file, but the process is cumbersome and time-consuming

Engineering Contradiction:
Improveease of requesting access rightsVSAvoidtime required to request access rights
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system enables users to autonomously request access rights by automatically identifying the file owner and initiating the request process without manual intervention. The code embedded in the system performs the owner identification and access request submission automatically when a user encounters a restricted file, eliminating the need for users to manually locate and contact owners.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system introduces an automated intermediary mechanism that mediates between the user and the file owner. Instead of direct user-to-owner communication, the system's code acts as an intermediary that automatically identifies the owner, formulates the access request, and submits it through the appropriate channels, streamlining the entire process.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If the user is unaware of the owner's identity or contact information, then the user cannot manually request access, but the automated system resolves this by automatically identifying the owner

Engineering Contradiction:
Improveease of requesting access rightsVSAvoiduser knowledge of owner identity
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The automated code embedded in the system performs the information-gathering function that would otherwise require user knowledge. When a user encounters a restricted file, the system automatically queries the file metadata to identify the owner, eliminating the need for the user to have or search for owner identity information.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system performs preliminary information retrieval by automatically accessing and processing file ownership data before the user needs to make an access request. The code is pre-configured to query the necessary owner information from the system's file metadata structures, preparing the access request information in advance.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS9747459B2Method and apparatus for requesting access to files
Publication Date: 2017.08.29 VARONIS SYSTEMS INC
  • US9747459B2 patent drawing
  • US9747459B2 patent drawing
  • US9747459B2 patent drawing

AI summary

A method for requesting access rights for an object of a computerized system comprising installing in the computerized system a code that associates an object with an owner of the object, thereby enabling to automatically request access rights for the object from an owner of the object, and an apparatus for performing the same.