Accessibility Gateway Microservice for Router Management
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Solution Overview
Problem
Managing routers in broadband networks can be challenging, particularly for visually impaired users who may struggle with text-based interfaces and complex menu systems.
Innovation Solution
The implementation of an accessibility gateway microservice that uses text messaging and/or Interactive Voice Response (IVR) to facilitate router management. This system sends menus of access point management options to users, translates their selections into commands, and dispatches these commands to the connectivity platform services layer.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If text-based interfaces and complex menu systems are used for router management, then comprehensive control functionality is provided, but accessibility for visually impaired users deteriorates
Solution Approach 1:
The patent introduces an accessibility gateway microservice as an intermediary layer between the user and the router management system. This gateway receives simple text messages or voice commands from visually impaired users, translates them into appropriate router management commands, and interfaces with the connectivity platform services layer. The intermediary abstracts the complexity of the menu system while maintaining comprehensive control functionality through automated translation and processing.
2Ease of operation
If simple text messaging interface is provided, then ease of operation for visually impaired users is improved, but translation accuracy and command formatting reliability deteriorates
Solution Approach 1:
The accessibility gateway microservice implements feedback mechanisms to ensure reliable command translation. The system receives text messages or voice commands, translates them into router management commands, and can verify the translation accuracy before dispatching to the connectivity platform services layer. This feedback loop ensures that simple user inputs are accurately converted into reliable control commands, maintaining both interface simplicity and translation reliability.
3Ease of operation
If accessibility gateway microservice is introduced, then accessibility of router management is improved, but system architecture complexity increases
Solution Approach 1:
The patent segments the router management system into distinct functional components: the accessibility gateway microservice handles user interaction and command translation, while the connectivity platform services layer manages the actual router control. This segmentation allows the accessibility gateway to specialize in simplifying user interaction without adding significant architectural complexity, as it operates as a separate, focused service that interfaces with existing platforms through standardized protocols.
Data Source
AI summary
Send, from an accessibility gateway microservice, to a device of a user, a message including a menu of access point management options; obtain, at the accessibility gateway microservice, from the device of the user, a message including a selection from the menu; at the accessibility gateway microservice, translate the selection from the menu into a command formatted for a connectivity platform services layer; and dispatch, from the accessibility gateway microservice, to the connectivity platform services layer, the command.