Accessible Car-Hailing Workflow Using a Second Terminal Mediator

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Existing online car-hailing systems are inconvenient for individuals with visual, hearing, or language impairments, as they require manual input of locations and lack personalized communication options.

Innovation Solution

A car-hailing method and device that allows for customized input and communication methods based on user defects, enabling a first terminal to send notifications to a second terminal, which then provides car-hailing information including location and user details, with integrated communication and tracking features.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If manual input methods are used for car-hailing, then system complexity is reduced, but ease of operation deteriorates for individuals with disabilities

Engineering Contradiction:
Improveease of operationVSAvoiddevice complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent introduces a second terminal (such as a smartphone or assistive device) as an intermediary between the first terminal (special needs vehicle) and the car-hailing system. This intermediary handles complex operations like sending car-hailing notifications, providing voice commands, and managing communication, thereby simplifying the user interface for individuals with disabilities while distributing system complexity across multiple components.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Adaptability or versatility

If standardized communication methods are used, then device complexity is reduced, but adaptability deteriorates for different user needs

Engineering Contradiction:
ImproveadaptabilityVSAvoiddevice complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent implements dynamic adaptability by allowing the system to adjust communication methods based on user needs. The first terminal can switch between different interaction modes (voice commands, text input, button presses) and the system can modify notification methods, communication protocols, and information presentation formats to suit individual disabilities, making the system flexible and inclusive.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The first terminal is designed with multi-functional capabilities to serve diverse user needs. It can perform standard car-hailing functions while also providing specialized features like voice recognition, text-to-speech, alternative input methods, and customized notification preferences, allowing a single device to accommodate various disabilities without requiring multiple specialized devices.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Measurement precision

If location tracking is continuously monitored, then measurement precision is improved, but use of energy increases

Engineering Contradiction:
Improvelocation accuracyVSAvoidenergy consumption
Core Design Contradiction:
Measurement precisionVSUse of energy by moving object

Solution Approach 1:

The patent implements periodic location monitoring rather than continuous tracking. The system updates the geographical location of the first terminal at regular intervals or based on trigger events (such as when the vehicle stops or changes direction), maintaining sufficient location accuracy for car-hailing purposes while significantly reducing energy consumption compared to continuous GPS monitoring.

Inventive Principle:
Principle #19Periodic action

Data Source

PatentUS12481931B2Car-hailing method and device, as well as computer readable storage medium
Publication Date: 2025.11.25 BEIJING BOE DISPLAY TECH CO LTD
  • US12481931B2 patent drawing
  • US12481931B2 patent drawing

AI summary

A car-hailing method and device, as well as a computer readable storage medium. The method includes receiving a car-hailing instruction and sending a car-hailing notification to a second terminal associated with a first terminal so that the second terminal sends car-hailing information to a target object according to the car-hailing notification. The car-hailing information includes at least a geographical location of the first terminal, user information and a destination.