Account Alert System for Preventing Unauthorized Cancellation

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Existing account cancellation methods do not notify legitimate users when their accounts are being cancelled, leading to immeasurable loss as illegal users cancel accounts without their knowledge, resulting in the deletion of data, address books, and virtual properties.

Innovation Solution

An account processing method and system that determines if an account meets certain conditions (cancellation, suspension, or payment-related) and sends an alert message to associated accounts, freezing the account and providing pre-cancellation or pre-release information, allowing friends or reserve accounts to inform the legitimate user, thereby preventing unintended cancellations.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If the server freezes the account and deletes information without notifying the legitimate user, then the account cancellation process is simple and efficient, but the legitimate user suffers immeasurable loss of data, address books, and virtual properties

Engineering Contradiction:
Improveaccount cancellation efficiencyVSAvoiduser data loss
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

The system sends an alert message to the legitimate user's associated accounts (such as friend accounts or reserve accounts) before the account is actually cancelled. This preliminary notification allows the legitimate user to take action during the freezing period to prevent cancellation, thereby avoiding data loss while maintaining the efficiency of the cancellation process for legitimate cases

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements a feedback mechanism by notifying associated accounts of the impending cancellation. This feedback loop enables the legitimate user to become aware of the cancellation through their associated accounts and take corrective action, thus preventing unintended information loss while preserving the cancellation functionality

Inventive Principle:
Principle #23Feedback

2Device complexity

If the server requires the legitimate user to log in during the freezing period to receive cancellation notification, then the notification process is simple, but illegal users can cancel accounts without detection

Engineering Contradiction:
Improvenotification system complexityVSAvoidaccount cancellation security
Core Design Contradiction:
Device complexityVSReliability

Solution Approach 1:

The system introduces an intermediary notification mechanism by sending alerts to associated accounts (friend accounts or reserve accounts) rather than directly requiring the legitimate user to log in. This intermediary approach maintains system simplicity while significantly improving security, as associated accounts are more likely to notice and report unauthorized cancellations

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system takes preliminary anti-action by notifying associated accounts before the cancellation is executed. This allows potential legitimate users to take counter-action through their associated accounts, preventing unauthorized cancellations by illegal users while maintaining the overall simplicity of the cancellation system

Inventive Principle:
Principle #9Preliminary anti-action

Data Source

PatentUS10026086B2Account processing method, apparatus, system and server for providing an alert message
Publication Date: 2018.07.17 TENCENT TECHNOLOGY (SHENZHEN) CO LTD
  • US10026086B2 patent drawing
  • US10026086B2 patent drawing
  • US10026086B2 patent drawing

AI summary

The present invention provides an account processing method, apparatus system and server for providing an alert message, and relates to the field of computer technology. The method is for use in a server processing a first account, the method comprising: determining whether the first account meets a processing condition; if the first account meets the processing condition, freezing all information related to the first account; and providing an alert message based on the processing condition to a second account associated with the first account. The embodiments of the present invention comprise, after determining that the first account meets a processing condition, freezing all of the information associated with the first account and displaying an alert message to the second account associated with the first account. Friends of the legitimate user can see the alert message associated with the first account during the first account's freezing period, and can contact the legitimate user offline and inform the user that the legitimate user's account is frozen or about to be cancelled. Thus, embodiments of the present invention address the problem of an illegal user processing the first account without the knowledge of the legitimate user, and prevent the immeasurable loss caused by the cancellation of the first account.