Account Matching Platform for Real-Time Benefit Utilization

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Solution Overview

Problem

Current systems for managing transaction accounts are inefficient in allowing account owners to approve a large number of individuals to use account benefits, particularly on a per-transaction basis, and lack the capability to objectively match account owners with potential users, leading to unused benefits and inefficient benefit utilization.

Innovation Solution

An account matching platform that processes data from multiple accounts and user requests to automatically match account owners with individuals seeking to use their accounts for transactions, optimizing benefits such as rewards points, discounts, and cash back by facilitating the use of accounts on a per-transaction basis.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If account owners manually approve individuals to use account benefits on a per-transaction basis, then security and control are maintained, but the process becomes inefficient and time-consuming when managing a large number of individuals

Engineering Contradiction:

Improveefficiency of account benefit approvalVSAvoidtime required for manual approval process

Core Design Contradiction:

ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary matching between account owners and potential benefit users based on stored information before transactions occur. The platform pre-establishes compatibility relationships, so when a transaction is initiated, the matching is already done, eliminating the need for real-time manual approval and significantly reducing processing time.

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The platform enables automatic matching and approval processes that operate without continuous human intervention. Once account owners provide their information and preferences to the system, the platform autonomously identifies compatible users and facilitates transactions, allowing the system to serve itself in managing large numbers of individuals efficiently.

Inventive Principle:

Principle #25Self-service

2Productivity

If account owners restrict access to their accounts to maintain security, then account safety is protected, but benefit utilization decreases due to limited access

Engineering Contradiction:

Improvescale of benefit usageVSAvoidaccount security

Core Design Contradiction:

ProductivityVSReliability

Solution Approach 1:

The platform acts as an intermediary layer between account owners and potential users. It manages the matching process and transaction facilitation without requiring direct access to account credentials. The system verifies compatibility and authorizes transactions through the intermediary platform, maintaining security while enabling broader benefit utilization across many users.

Inventive Principle:

Principle #24Intermediary (Mediator)

3Productivity

If the system processes matching requests for hundreds or millions of potential users, then benefit utilization is maximized, but system complexity increases

Engineering Contradiction:

Improvenumber of matched usersVSAvoidcomplexity of matching system

Core Design Contradiction:

ProductivityVSDevice complexity

Solution Approach 1:

The matching system processes users in segmented batches or groups rather than attempting to evaluate all combinations simultaneously. By dividing the large pool of potential users into manageable segments and processing matches incrementally, the system handles millions of users without becoming computationally intractable, maintaining scalability while controlling complexity.

Inventive Principle:

Principle #1Segmentation

4Ease of operation

If manual approval processes are used for each transaction, then control over account usage is maintained, but the process becomes inefficient for large numbers of individuals

Engineering Contradiction:

Improvesimplicity of approval processVSAvoidtime for per-transaction approval

Core Design Contradiction:

Ease of operationVSLoss of time

Solution Approach 1:

Inventive Principle:

Principle #10Preliminary action

Data Source

PatentUS11734685B2Real-time processing of requests related to facilitating use of an account

Publication Date: 2023.08.22 CAPITAL ONE SERVICES LLC

AI summary

A device may receive information related to a first plurality of individuals and an individual. Each of the first plurality of individuals may be associated with a respective one or more accounts. The device may receive a request to match the individual and one or more individuals. The device may determine a match of the individual and the one or more individuals based on the information. The device may receive, from a user device associated with the individual, a selection of an account, of the respective one or more accounts, associated with another individual of the first plurality of individuals. The device may provide, for display to the other individual, a notification that the individual and the other individual have been matched and that the individual selected the account associated with the other individual. The device may perform one or more actions related to completing the transaction using the account.