Action Pad for Drag-and-Drop Integration of External Objects
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Solution Overview
Problem
Existing business management software systems, such as information management, document management, and customer relationship management systems, face an integration gap between external objects like e-mail, calendar entries, and instant messages, requiring manual or semi-manual processes to assign and recognize these objects within the systems.
Innovation Solution
The action pad application program serves as a bridge, providing pathways for drag-and-drop integration of external objects and data, analyzing their types, structures, and content to automatically identify actions and associate them with business processes, thereby enhancing integration with minimal user intervention.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If manual or semi-manual processes are used to assign external objects to business management systems, then user control and accuracy are maintained, but productivity and time efficiency deteriorate
Solution Approach 1:
The patent introduces an action pad as an intermediary component between external objects (e-mail, calendar entries, instant messages) and business management systems. The action pad automatically analyzes object types, structures, and content to identify relevant actions and associate them with business processes, eliminating the need for manual assignment while maintaining accuracy through structured analysis protocols.
Solution Approach 2:
The system enables self-service integration by allowing external objects to be automatically processed and assigned to appropriate business management systems without user intervention. The action pad autonomously determines object types, extracts relevant information, and performs associations based on predefined analysis rules, making the integration process self-sufficient.
2Productivity
If automatic recognition and integration of external objects are implemented, then productivity and time efficiency are improved, but device complexity and analysis requirements increase
Solution Approach 1:
The action pad employs segmentation by dividing the integration process into distinct functional modules: object reception, type analysis, structure analysis, content analysis, action identification, and association with business processes. Each module handles a specific aspect of the integration, reducing overall system complexity through functional decomposition while maintaining high productivity.
Solution Approach 2:
The system performs preliminary action by pre-defining analysis protocols and action associations for different object types. Before actual integration occurs, the action pad is configured with knowledge of various object structures and corresponding business processes, enabling rapid automatic processing without requiring complex real-time decision-making logic.
3Ease of operation
If minimal user intervention is used in the integration process, then ease of operation is improved, but reliability and user control may worsen
Solution Approach 1:
The action pad incorporates feedback mechanisms that allow users to review and validate automatic associations before they are finalized. The system provides feedback about identified actions and proposed associations, enabling users to correct errors or confirm appropriate matches, thus maintaining reliability while preserving ease of operation through minimal intervention.
Data Source
AI summary
Integration techniques for bridging business management software systems with external objects and data. An action pad application program window provides an interface to these integration techniques, and includes a drop area to receive external objects by drag-and-drop, an information area to display information about received external objects and data, and an action menu to display actions responsive to the received external objects and data. When an external object is received in the drop area, a determination is made as to what actions are associated with the object type, and the actions are displayed in the action menu. The content of the external object is also examined, and additional actions, dependent on the content, are displayed. The action pad application program also actively monitors a user's e-mail and calendar, importing messages and events into the business management systems.