Action Recommendation Engine for Network Operations

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Current software products in Network Operations Centers (NOCs) face challenges in providing effective guidance for network actions due to reliance on expert rules, which become difficult and expensive for complex scenarios, especially in multi-vendor or multi-domain environments, and require time-consuming and resource-intensive processes to determine network states.

Innovation Solution

An Action Recommendation Engine (ARE) that receives raw, unprocessed data from network elements to directly associate with remedial actions, bypassing the need to explicitly determine network states, and utilizes Machine Learning (ML) and Reinforcement Learning (RL) to recommend actions, enabling faster and more effective network management.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If expert rules are used to provide guidance for network actions, then some partial compensation can be provided, but the process becomes time-consuming and resource-intensive

Engineering Contradiction:
Improveguidance qualityVSAvoidtime and resources
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system enables self-service by allowing the network operations center to automatically determine network states and generate action recommendations without requiring extensive external expert intervention. The machine learning model learns from historical data to autonomously identify patterns and suggest actions, reducing dependency on manual expert analysis while maintaining reliable guidance quality.

Inventive Principle:
Principle #25Self-service

2Reliability

If expert rules are used for complex scenarios, then guidance can be provided, but determining effective rules becomes incrementally difficult and expensive

Engineering Contradiction:
Improveguidance effectivenessVSAvoidrule complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent replaces the mechanical system of manual expert rule creation with an automated machine learning system. Instead of experts manually formulating complex rules for each scenario, the system automatically learns patterns from historical network data and generates action recommendations, significantly reducing the complexity and cost associated with handling complex scenarios.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system changes the approach from static expert rules to dynamic machine learning models that adapt to varying network conditions. By training on historical data with multiple parameters and features, the system can handle complex scenarios by automatically adjusting its decision-making based on learned patterns rather than relying on pre-defined complex rules.

Inventive Principle:
Principle #35Parameter changes

3Adaptability or versatility

If expert rules are used for multi-vendor or multi-domain scenarios, then collective domain expertise can be codified, but the process becomes incrementally difficult and expensive

Engineering Contradiction:
Improvemulti-vendor compatibilityVSAvoidrule codification complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The machine learning system provides universality by learning from diverse historical data across multiple vendors and domains simultaneously. Rather than creating separate rule sets for each vendor or domain, the system identifies common patterns and anomalies across all data sources, enabling it to handle multi-vendor and multi-domain scenarios with a single unified model that adapts to different contexts.

Inventive Principle:
Principle #6Universality (Multi-functionality)

4Measurement precision

If network state determination is performed explicitly, then input for ARE can be provided, but the process becomes difficult or expensive

Engineering Contradiction:
Improvenetwork state accuracyVSAvoidstate determination complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent extracts and eliminates the need for explicit network state determination as a separate step. Instead of requiring the system to explicitly identify and classify network states before generating recommendations, the machine learning model directly processes raw network data and outputs action recommendations, removing the complex intermediate step of state determination while maintaining the necessary accuracy through learned patterns.

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentUS11637742B2Action recommendation engine (ARE) for network operations center (NOC) solely from raw un-labeled data
Publication Date: 2023.04.25 CIENA CORP
  • US11637742B2 patent drawing
  • US11637742B2 patent drawing
  • US11637742B2 patent drawing

AI summary

Systems, methods, and computer-readable media are provided for recommending actions to be taken in a network for optimizing or improving the operability of the network. A method, according to one implementation, includes a first step of receiving raw, unprocessed data that is obtained directly from one or more network elements of a network. The method includes second step of determining one or more remedial actions using a direct association between the raw, unprocessed data and the one or more remedial actions.