Actionable Tags for Segmented Messaging
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Solution Overview
Problem
Conventional messaging systems lead to email clutter and inefficiencies due to the delivery of irrelevant information to all recipients, making it difficult for senders to track and manage conversation chains, and lack effective methods for gracefully removing recipients, resulting in wasted time and administrative overhead.
Innovation Solution
The implementation of actionable tags that allow senders to compose diversified messages using in-line tags to specify recipients, actions, and content, enabling personalized messaging, recipient management, and automatic handling of tags in forwards and replies, reducing clutter and improving message organization.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of manufacture
If traditional messaging systems deliver the same message to all recipients, then message composition is simple, but irrelevant information clutters recipients' message stores and increases storage utilization
Solution Approach 1:
The patent segments a single message into multiple personalized messages for different recipients or recipient groups. The system allows the sender to define different message content, subject lines, and recipient lists for each segment, enabling targeted communication without manual composition of separate emails. This resolves the contradiction by automatically creating personalized messages (reducing clutter) while maintaining ease of composition through a unified interface.
Solution Approach 2:
The patent introduces an intermediary system (messaging system with template engine) that sits between the sender and recipients. This intermediary automatically processes the segmented message content, manages recipient groups, and handles the delivery of personalized messages. The intermediary resolves the contradiction by automating the personalization process, reducing manual effort while preventing message store clutter through targeted delivery.
2Loss of information
If senders manually compose separate messages for different recipients, then message personalization is achieved, but user time and effort increase significantly
Solution Approach 1:
The patent applies preliminary action by allowing senders to pre-define recipient groups and message templates in advance. The system stores these predefined elements and automatically retrieves and populates them when composing messages. This resolves the contradiction by performing the personalization work beforehand, reducing the time and effort required during actual message composition while maintaining high personalization quality.
Solution Approach 2:
The patent uses copying by allowing senders to create message templates that can be reused across multiple recipients. The template system copies the core message structure and automatically personalizes it for different recipient groups. This resolves the contradiction by eliminating redundant composition work through template copying while maintaining personalization through automatic variable substitution.
3Loss of energy
If conventional systems send one message to all recipients, then network traffic is minimized, but recipients receive irrelevant information increasing processing overhead
Solution Approach 1:
The patent segments the recipient list into distinct groups and sends tailored messages to each group rather than one universal message to all. This segmentation ensures that each recipient receives only relevant information, improving their ability to process and act on messages efficiently. The network traffic increase is justified by the elimination of irrelevant information delivery.
Solution Approach 2:
The patent applies local quality by customizing message content, subject lines, and timing according to specific recipient group characteristics. Each recipient group receives messages optimized for their particular context and needs, improving processing efficiency by delivering relevant information in an appropriate format and timing for each local audience.
4Loss of information
If recipients remain in conversation chains indefinitely, then conversation history is preserved, but message relevance decreases and clutter increases
Solution Approach 1:
The patent introduces dynamic recipient management that allows recipient lists to change over time based on message relevance and engagement. The system can automatically add or remove recipients from future message segments based on their interaction with previous messages or changes in their relevance to the conversation topic. This resolves the contradiction by preserving conversation history for those who remain relevant while dynamically removing irrelevant recipients to maintain message quality.
Data Source
AI summary
Systems and techniques for multiple message composition using actionable tags are described herein. Message content is be received from a messaging client user interface. An actionable tag indicator is identified by parsing a body of the message content. An actionable tag is be generated based on the identified actionable tag indicator. The generated actionable tag includes the actionable tag indicator, a recipient identifier, and content. A first message may be automatically composed that includes the message content. A second message may be automatically composed that includes the message content and the actionable tag. The first message may be transmitted to at least one recipient and the second message may be transmitted a tagged recipient associated with the recipient identifier corresponding to the actionable tag.