Active Element Manager Context Transfer
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Solution Overview
Problem
Current data storage system management techniques are cumbersome and time-consuming, as users often need to manually search external websites for information, lacking efficient connections and information sharing between data storage system management tasks and external environments.
Innovation Solution
A computer-implemented method using an active element manager to perform data storage system management operations, collect context information, and automatically connect to external environments like websites for technical support, facilitating bi-directional communications and providing user-relevant information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users manually search external websites for data storage system management information, then they can obtain technical support and additional information, but the process becomes time-consuming and cumbersome
Solution Approach 1:
The system pre-establishes connections and contexts between the data storage system management interface and external environments. When a user encounters an issue, the system has already prepared relevant external resources and communication channels, eliminating the need for manual website searching and reducing information retrieval time while maintaining accuracy.
Solution Approach 2:
The patent introduces an intermediary mechanism that bridges the data storage system management interface and external environments. This intermediary automatically manages connections, transfers context information, and retrieves relevant data storage information from external sources, freeing users from manual searching while ensuring they receive accurate, context-relevant information.
2Adaptability or versatility
If users perform data storage administration tasks in a first session and manually search for additional information in a second session, then they can access external resources, but information sharing between tasks is lost except for manually entered data
Solution Approach 1:
The patent merges the first session (data storage administration task) and the second session (external information search) into a unified communication framework. Context information from the first session is automatically transferred and shared in the second session through the established connection to the external environment, eliminating information loss and enabling seamless continuity between tasks.
Solution Approach 2:
The communication connection established between the data storage system and external environments serves multiple functions: it supports data storage administration tasks, enables automatic context information sharing across sessions, and provides access to external resources. This multi-functional connection eliminates the need for separate manual searching while preserving context information across different user activities.
3Ease of operation
If help facilities are statically included on a CD-ROM with the data storage system, then users can access local help information, but the information may be insufficient and users must manually search external websites
Solution Approach 1:
The system transitions from static help information on a CD-ROM to a dynamic communication connection with external environments. The connection allows help information to be dynamically updated and expanded with additional data storage information from external sources, maintaining local accessibility while ensuring information sufficiency and currency.
Data Source
AI summary
Described are techniques for performing data storage system management of a data storage system. Using an active element manager component, a data storage system management operation in connection with a data storage device of the data storage system is performed, and context information is collected and provided to a target location in an external environment having connectivity to the data storage. The active element manager component provides for automatically connecting a current session associated with the data storage system management operation to the target location and receives one or more communications from the external environment.