Active Email Collector for Electronic Discovery

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Solution Overview

Problem

Electronic discovery processes face challenges in efficiently identifying, locating, retrieving, and preserving digital data across disparate technology infrastructures, particularly in large enterprises, and in presenting data for review in a manner that reduces costs and increases efficiency.

Innovation Solution

A system and method for remotely collecting active email data from network storage areas, involving a collection tool that accesses and copies data from email servers, transmits it to a collection server, and then to a long-term storage device, while ensuring compliance with international privacy laws, and manages custodians and cases for data collection and preservation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If data is collected from multiple disparate technology infrastructures across large enterprises, then the comprehensiveness of data collection is improved, but the complexity of the collection process increases

Engineering Contradiction:
Improvecomprehensiveness of data collectionVSAvoidcomplexity of collection process
Core Design Contradiction:
Quantity of substanceVSDevice complexity

Solution Approach 1:

The collection tool is designed to universally access and collect data from multiple disparate technology infrastructures including email servers, file servers, and database servers using a single unified interface. This multi-functionality allows the system to handle diverse data sources without requiring separate collection mechanisms for each infrastructure type, thereby improving comprehensiveness while managing complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The collection tool acts as an intermediary component between the various technology infrastructures and the review system. It mediates the data collection process by standardizing access methods and formats, allowing data to be gathered from complex disparate sources and presented in a unified manner, thus reducing the perceived complexity for users.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If all digital data is preserved and stored for legal proceedings, then the reliability of evidence is improved, but the storage requirements and costs increase

Engineering Contradiction:
Improvereliability of evidenceVSAvoidstorage requirements
Core Design Contradiction:
ReliabilityVSQuantity of substance

Solution Approach 1:

The system extracts and collects only the specific digital data that is relevant to legal proceedings from the enterprise's technology infrastructures. By selectively taking out only the necessary data (emails, documents, databases related to the case) rather than preserving all digital data, the system maintains evidence reliability for legal matters while significantly reducing storage requirements and associated costs.

Inventive Principle:
Principle #2Taking out (Extraction)

3Measurement precision

If data is manually reviewed and analyzed, then the precision of analysis is improved, but the time required for review increases

Engineering Contradiction:
Improveprecision of data analysisVSAvoidtime required for review
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system replaces manual mechanical review processes with automated electronic data collection and presentation mechanisms. The collection tool automatically gathers, organizes, and presents data from multiple sources in a structured format that can be efficiently reviewed, substituting time-consuming manual collection and preliminary analysis with automated processes while maintaining precision through systematic data handling.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Data Source

PatentUS8224924B2Active email collector
Publication Date: 2012.07.17 BANK OF AMERICA CORP
  • US8224924B2 patent drawing
  • US8224924B2 patent drawing
  • US8224924B2 patent drawing

AI summary

Embodiments of the invention relate to systems, methods, and computer program products for electronic discovery and, more particularly, remotely collecting a custodian's data that is stored in one or more network storage areas residing on a network. For example, embodiments of the present invention utilize a collection tool to access a mailbox residing on an email server, copy at least some of the active email data stored in the mailbox, and transmit the copied active email data from the mailbox to a collection server and then to a long-term storage device.