Adaptable QR Codes for Personalized Digital Content via Server Intermediary

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Solution Overview

Problem

Conventional QR codes provide uniform digital content to all users, regardless of their unique characteristics, leading to un-customizable experiences and the frequent replacement of merchant signages, which reduces their useful lifespan.

Innovation Solution

A computerized system that receives a QR code scanned by a client device, along with a location indicator and client identifier, to provide customized digital content based on the user's profile, allowing for varied content without constant signage changes.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If conventional QR codes are used to provide digital content, then the implementation is simple and uniform across all devices, but the content cannot be customized and merchant signages have reduced half-lives

Engineering Contradiction:
Improvecontent customizationVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system segments the QR code functionality into multiple components: the QR code itself, client device identification, and server-side processing logic. This allows the QR code to remain simple while the backend system handles customization, resolving the contradiction between simplicity and adaptability.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

A server acts as an intermediary between the QR code and the client device. The server receives the QR code scan, retrieves client information, and provides customized content, enabling content personalization without increasing client device complexity.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Duration of action of stationary object

If uniform digital content is provided based on QR code scanning, then the system is easy to implement, but there is no incentive for repeated scanning and merchant signages must be frequently replaced

Engineering Contradiction:
Improvesignage lifespanVSAvoidcontent personalization effort
Core Design Contradiction:
Duration of action of stationary objectVSEase of operation

Solution Approach 1:

The system implements feedback by tracking client device scans and using this information to provide personalized content on subsequent scans. This creates incentive for repeated scanning and extends signage lifespan, as the content evolves based on user interaction history.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The content provided through the QR code system becomes dynamic rather than static. The content changes based on client device identification and scan history, allowing the same physical signage to remain relevant over extended periods without requiring replacement.

Inventive Principle:
Principle #15Dynamics

3Adaptability or versatility

If customized content is provided based on client device information, then customer engagement is enhanced, but the system complexity increases

Engineering Contradiction:
Improvecontent personalizationVSAvoidprocessing complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The server acts as an intermediary that handles all complex processing of client device information, scan history, and content selection. This keeps the client device simple while enabling sophisticated content personalization through the backend system.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system automatically retrieves and processes client device information without requiring manual input from users. The server autonomously matches clients with relevant content based on stored profiles and scan history, reducing operational complexity while maintaining high personalization.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS20240256815A1Adaptable QR codes to launch customized experiences
Publication Date: 2024.08.01 PAYPAL INC
  • US20240256815A1 patent drawing
  • US20240256815A1 patent drawing
  • US20240256815A1 patent drawing

AI summary

Systems, computer-implemented methods, apparatus, and/or computer program products that can facilitate adaptable QR codes to launch customized experiences are provided. In various embodiments, a system can receive, from a client device, a quick response (QR) code, a client identifier, and location data associated with the client device. In various aspects, the system can identify, from a plurality of merchants, a first merchant that corresponds to the QR code, based on identifying that the first merchant corresponds to the location data. In various instances, the system can identify, from a plurality of client profiles, a first client profile that corresponds to the client identifier. In various cases, the system can identify a digital content based on the first merchant and the first client profile. In various aspects, the system can cause the digital content to be provided to the client device.