Adaptive Information Presentation During Connection Establishment
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Solution Overview
Problem
Communications systems experience noticeable delays when establishing connections, leading to idle user interfaces and wasted time, as users wait for the system to become available, necessitating an improvement in presenting information during this waiting period.
Innovation Solution
Implementing adaptive information systems that dynamically present user-relevant data, such as calendar events, past communications, advertisements, news, and weather, based on predetermined criteria, allowing the system to delay finalizing connections until the desired information is presented, thereby engaging users during the waiting time.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of time
If the system presents adaptive information during connection establishment, then user engagement and perceived wait time are improved, but connection establishment time is delayed
Solution Approach 1:
The system performs preliminary actions by presenting adaptive information to the user during the connection establishment process. This includes displaying calendar events, past communications, advertisements, and other relevant data before the connection is fully established, thereby utilizing the waiting period productively and reducing perceived wait time.
Solution Approach 2:
The system introduces an intermediary layer of adaptive information presentation between the user and the connection establishment process. This intermediary layer engages the user during the waiting period through relevant information display, effectively bridging the gap between connection initiation and completion without requiring the user to wait idle.
2Adaptability or versatility
If the system delays finalizing connection to present more adaptive information, then information relevance and user engagement are improved, but connection availability is reduced
Solution Approach 1:
The system dynamically adjusts the connection finalization timing based on the presentation of adaptive information. The connection can be delayed until certain information has been presented, allowing the system to adapt the connection establishment process to user needs and information consumption patterns, thereby improving information relevance while maintaining connection availability when needed.
3Loss of information
If the system presents all adaptive information about a contact, then information completeness is improved, but connection establishment time is increased
Solution Approach 1:
The system applies partial action by presenting only the most relevant adaptive information during connection establishment rather than all available information. This selective presentation includes key details about the contact, calendar events, and other pertinent data, providing sufficient information completeness to be useful while avoiding excessive delays in connection establishment.
Data Source
AI summary
When a communications system initiates a connection, adaptive information can be presented to a user while waiting for that connection to be finalized. The adaptive information that is presented can be selected based on predetermined criteria which can be configured by a user. Moreover, the adaptive information that is presented can be selected based on a characteristic of the connection. For example, adaptive information can be selected which corresponds to the connection endpoint (e.g., the person or place a user is attempting to contact). A system can also delay finalizing a connection in order to present more adaptive information to a user. The delay can last until after all of the adaptive information has been presented or until a unit of adaptive information has been presented.