Adaptive Message Presentation System for User Expertise
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Solution Overview
Problem
Providers face challenges in effectively presenting messages to users with varying levels of expertise, particularly in products with large user bases, as existing methods struggle to deliver relevant information in an organized and targeted manner.
Innovation Solution
The system determines a user's expertise level to categorize and tailor messages, presenting them through either a global or contextual interface, with options to highlight priority messages and indicate action completion, using a hardware processor to manage message presentation across multiple devices and servers.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If messages are presented to all users uniformly, then implementation simplicity is maintained, but message relevance and effectiveness deteriorate for users with different expertise levels
Solution Approach 1:
The patent segments the user base into different expertise levels (e.g., novice, intermediate, expert) and divides messages into categories that can be selectively presented to each segment. This allows the system to tailor message content and detail level to match user expertise without requiring complete customization for each individual user, thus improving relevance while controlling complexity.
Solution Approach 2:
The patent applies local quality by varying the message presentation characteristics (such as level of detail, technical language, and information depth) based on the specific expertise level of each user or user group. Instead of uniform message delivery, the system adjusts message attributes locally to match user needs, improving effectiveness while maintaining a manageable system structure.
2Measurement precision
If detailed expertise assessment is implemented, then message targeting precision improves, but system complexity and processing requirements increase
Solution Approach 1:
The patent uses parameter changes by adjusting message attributes (such as detail level, technical terminology, and information depth) based on the determined expertise level parameter. The system changes message parameters dynamically to match user expertise, achieving precise targeting without requiring complex assessment mechanisms beyond determining the user's expertise level.
3Productivity
If messages are customized for each user's expertise level, then message effectiveness improves, but processing time and computational resources increase
Solution Approach 1:
The patent applies preliminary action by pre-categorizing messages and pre-determining user expertise levels before actual message delivery. The system performs message categorization and user assessment in advance, so that when messages need to be delivered, the matching process is rapid and efficient. This reduces real-time processing time while maintaining high message effectiveness.
Data Source
AI summary
Methods, systems, and media for presenting messages are provided. In some embodiments, the method comprises: determining that a user interface is to be presented; determining at least one category of messages; determining, using a hardware processor, a plurality of individual messages within each of the at least one category of messages based at least in part on a user's expertise level; and causing the at least one category of messages and the plurality of individual messages within each of the at least one category of messages to be presented in response to the determination that the user interface is to be presented.