Adaptive Messaging for Multi-Function Devices

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Solution Overview

Problem

Multi-function devices (MFDs) present standardized messages to users, which may not be personalized or adaptive to individual user interactions, leading to an unsatisfactory user experience.

Innovation Solution

A method and apparatus that monitor user interactions with MFDs to create adaptive messages based on historical interactions and parameters, allowing for personalized notifications and alerts that can be tailored to individual users or groups, including adjusting display time, location, and content.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If standardized messages are presented to all users, then device complexity is reduced and ease of manufacture is improved, but user experience and adaptability deteriorate

Engineering Contradiction:
Improvemessage adaptabilityVSAvoidmessaging system complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system pre-establishes multiple message templates with different characteristics (urgency levels, display durations, notification methods) before user interaction occurs. When a message needs to be displayed, the system selects from these pre-prepared templates based on real-time user state, avoiding complex real-time message generation while achieving adaptability.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The messaging system dynamically adjusts message parameters (display time, notification method, content emphasis) based on real-time user interaction data and historical behavior patterns. This allows the same core message to be presented in multiple adaptive forms without requiring multiple static message configurations.

Inventive Principle:
Principle #15Dynamics

2Ease of operation

If personalized adaptive messages are created for each user, then user experience and interaction efficiency are improved, but device complexity and processing requirements increase

Engineering Contradiction:
Improveuser interaction efficiencyVSAvoidprocessing complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system continuously monitors user interactions with messages (acknowledgment, dismissal, action taken) and uses this feedback to refine future message delivery. Historical interaction data is stored and analyzed to predict user responses, allowing the system to optimize message timing and presentation without complex real-time analysis.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The messaging system automatically adjusts message parameters based on predefined rules and historical data without requiring manual user configuration. The system serves itself by learning from past interactions and autonomously optimizing message delivery, eliminating the need for complex user setup procedures.

Inventive Principle:
Principle #25Self-service

3Loss of information

If message display parameters are adjusted based on user behavior, then message relevance and user engagement are improved, but loss of information and processing overhead increase

Engineering Contradiction:
Improvemessage information retentionVSAvoidprocessing time
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The system changes specific message parameters (display duration, repetition frequency, notification intensity) based on user behavior patterns while maintaining the core message content. This allows adaptation without requiring complex message generation or analysis, minimizing processing overhead while preserving information integrity.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS20210136241A1Adaptive messages on a multi-function device
Publication Date: 2021.05.06 XEROX CORP
  • US20210136241A1 patent drawing
  • US20210136241A1 patent drawing
  • US20210136241A1 patent drawing

AI summary

A method for changing a message that is presented on a multi-function device (MFD) is disclosed. For example, the method is executed by a processor and includes monitoring a user interaction with the MFD, determining a message is to be displayed based on the user interaction with the MFD, changing the message based on historical interactions with the message by a user and a plurality of parameters associated with the message to create an adapted message for the user, and causing the adapted message to be displayed on a display of the MFD.