Adaptive Touchscreen Interface for Drive-Through Vehicle Height
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Solution Overview
Problem
Existing self-service systems, such as drive-through touch screen applications for fast-food ordering and airline check-in, face challenges in accommodating various vehicle models and user dimensions, making it difficult to deploy drive-through or in-vehicle solutions effectively.
Innovation Solution
A self-service system with a touch screen interface that can be positioned at a height coinciding with the vehicle's window height, using a sensing system and control software to automatically or manually adjust the interface's size and location based on vehicle dimensions, allowing for optimal user interaction.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a fixed-size touch screen interface is used, then the device complexity is reduced, but the adaptability to different vehicle heights and user dimensions deteriorates
Solution Approach 1:
The user interface is made dynamically positionable within the display area, allowing it to be relocated to different heights and positions based on the detected vehicle type and user position, rather than being fixed in a single location
Solution Approach 2:
The system changes the position parameter of the user interface based on detected vehicle characteristics, adjusting the interface location to optimize visibility and accessibility for different vehicle heights and user positions
2Ease of operation
If a large touch screen interface is used, then the ease of operation is improved, but the adaptability to various vehicle sizes deteriorates
Solution Approach 1:
The interface elements are dynamically adjusted in size and distribution based on the specific vehicle type detected, providing locally optimized touch target sizes for each vehicle category while maintaining overall large-screen benefits
Solution Approach 2:
The display system serves multiple functions by accommodating different vehicle types (cars, trucks, SUVs) and user positions through a single adaptable interface that can reconfigure its layout and element sizes
3Ease of operation
If the user interface is positioned at a fixed height, then the device complexity is reduced, but the ease of operation for different users deteriorates
Solution Approach 1:
The system automatically detects the vehicle type and user position, then autonomously repositions the interface elements without requiring manual adjustment by the user, making the system self-adapting to different users
Data Source
AI summary
A self-service system with user interface positioning which accommodates drive-through vehicles of different heights and optionally different distances from an order board. The self-service system includes a user interface and a computer for positioning the user interface at a height above ground which substantially coincides with a window height above the ground of a vehicle adjacent the user interface. The height of the user interface is within a predetermined range of possible heights of the user interface corresponding to different window heights of different vehicles.