Information Processing Apparatus Address Selection Feedback
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Solution Overview
Problem
In image forming apparatuses with multiple transmission functions, users may inadvertently select an address associated with a wrong function, leading to errors in operation.
Innovation Solution
The apparatus is designed to display a screen showing suitable addresses when an unsuitable address is selected for the current function, allowing the user to choose an appropriate address or switch to a different function.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the address is associated with the button (operation unit), then the address can be designated by a single button operation, but the user may erroneously operate a button that does not correspond to the function being executed
Solution Approach 1:
The system provides feedback to the user by displaying a notification that indicates whether the selected address is suitable for the current function. When an unsuitable address is selected, the system notifies the user and displays suitable addresses from the contact address, allowing the user to correct the selection. This feedback mechanism resolves the contradiction by maintaining quick button operation while preventing erroneous address selection.
2Adaptability or versatility
If multiple addresses are registered to one contact address, then the address book can store multiple transmission methods, but the user may select an address that does not correspond to the current function
Solution Approach 1:
The system checks whether the selected address is suitable for the current function and provides feedback to the user. When an unsuitable address is selected from multiple registered addresses, the system notifies the user and displays suitable addresses, ensuring that the address-function correspondence is maintained while preserving the flexibility of having multiple transmission methods.
Solution Approach 2:
The system changes the parameter of address suitability by filtering and displaying only suitable addresses when an unsuitable address is selected. This parameter change ensures that the address selection is adapted to the current function, resolving the contradiction between having multiple addresses and maintaining address-function correspondence.
Data Source
AI summary
An information processing apparatus includes a processor configured to: in a case where a selection function selected by a user does not correspond to an operation address that is an address associated with an operation unit operated by the user, cause a display unit to display a screen showing an address corresponding to a relationship between a registered address, which is an address registered in a contact address associated with the operation address, and the selection function.


