Address Update System Using Service Disconnect Connect Data
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Solution Overview
Problem
Current systems for updating address information in databases rely on individuals' timely notifications, which are often delayed and unreliable, leading to inefficiencies in maintaining up-to-date records for entities like creditors and mailers.
Innovation Solution
A computer-implemented system that utilizes service disconnect and connect information from providers to identify and update address records by comparing telephone service disconnect and connect requests, using a confidence assessment module to validate matches and ensure accurate data updates.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If individuals submit change of address notifications manually, then entities can receive address updates, but the updates are delayed and unreliable
Solution Approach 1:
The system automatically monitors and processes address changes through service provider data without requiring manual notification from individuals. The system self-updates address records by scraping disconnect/connect data from service providers, eliminating reliance on individual motivation to report moves timely.
Solution Approach 2:
The system uses service provider disconnect/connect data as an intermediary source to infer address changes. Instead of directly relying on individual notifications, the system intermediates through service provider records to identify and process address updates automatically.
2Measurement precision
If the system processes many disconnect/connect requests, then address update accuracy improves, but processing complexity increases
Solution Approach 1:
The system incorporates a confidence assessment module that provides feedback on the quality of address matches. By evaluating confidence levels in disconnect/connect matches, the system can filter and prioritize high-confidence updates while managing processing complexity through intelligent triage of records.
Data Source
AI summary
A computer-implemented system for updating mailing address or other contact information using service disconnect and connect information, such as for telephone, utility, or other service, is described. Electronic information about service disconnect requests and service connection requests is received and compared to identify requests that are linked to the same individual, household, or other entity. A confidence assessment module may produce an indicator, such as a score, of a confidence level in a correct matching of a disconnect and a connect request, based at least in part on similarity of names or other account information, proximity of addresses, and proximity of effective dates associated with potentially matching service connect and disconnect requests. In some embodiments, service disconnect and connect records from a plurality of services are used.