Address Validation Using Historical Correction Data
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Solution Overview
Problem
Address validation issues at public-safety answering points (PSAPs) lead to incorrect dispatch of first responders, wasting resources and potentially causing inadequate responses to incidents due to incorrect address identification by callers or automatic location identification systems.
Innovation Solution
A method and system that determine the address associated with a call, check if it has been previously corrected using historical address correction data, and control a notification device to provide alerts when discrepancies are found, utilizing a computing device with communication and processing units, speech-to-text modules, and databases for address validation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If address validation checking is implemented using historical address correction data, then response accuracy is improved, but device complexity increases
Solution Approach 1:
The system performs preliminary address validation by checking the reported address against historical address correction data before dispatching first responders. This advance checking prevents incorrect dispatches by identifying potential address errors early in the call handling process, thereby improving response accuracy without requiring complex real-time validation systems.
Solution Approach 2:
Historical address correction data serves as an intermediary between the reported address and the dispatch decision. This intermediary layer provides validation information that helps determine whether an address is likely correct, reducing the need for complex real-time verification systems while maintaining high response accuracy.
2Loss of energy
If real-time address validation is performed for every call, then resource wastage is reduced, but processing time increases
Solution Approach 1:
The system performs partial address validation by checking only against historical address correction data rather than performing complete real-time validation for every call. This selective approach identifies obviously incorrect addresses using pre-existing correction records, reducing resource wastage while avoiding the time penalty of comprehensive real-time validation for all calls.
Solution Approach 2:
Address correction data is prepared in advance and stored for quick reference during call handling. This preliminary preparation allows the system to perform rapid checks without consuming excessive processing time during actual dispatch operations, balancing resource efficiency with response speed.
Data Source
AI summary
A device, system and method for address validation is provided. A computing device determines an address associated with a call. The computing device determines whether the address has previously been corrected to one or more different addresses using historical address correction data. In response the address having been previously corrected to the one or more different addresses, the computing device controls a notification device to provide a notification.