Agent Control Device Reporting Style Differentiation
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Solution Overview
Problem
In scenarios with multiple voice interaction agents, users often struggle to identify which agent is responding, leading to unintended interactions and potential user dissatisfaction.
Innovation Solution
An agent control device that outputs information and changes reporting styles, including speech styles and display images, to differentiate between agents, allowing users to select preferred interactions and maintain awareness of active agents.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Device complexity
If multiple agents use the same reporting style, then device complexity is reduced, but user ability to identify responding agent deteriorates
Solution Approach 1:
The patent applies local quality by assigning different reporting styles to different agents. Each agent is configured with unique attributes such as speech styles (male/female voices), display images (logos, color schemes), and animation patterns. This differentiation at the local level (individual agent level) allows users to easily identify which agent is responding while maintaining overall system simplicity through standardized configuration management.
2Loss of information
If agents use different reporting styles, then user ability to identify responding agent is improved, but device complexity increases
Solution Approach 1:
The patent implements universality by creating a standardized reporting style configuration system that can be applied across multiple agents. The head unit maintains a universal configuration database that stores speech styles, display images, and animation patterns that can be assigned to any agent. This universal framework simplifies management despite the diversity of individual agent styles, as all configurations follow the same structured format and can be centrally controlled.
3Ease of operation
If speech style is changed for each agent, then user experience is improved, but processing time increases
Solution Approach 1:
The patent applies preliminary action by pre-configuring multiple speech styles and reporting style combinations in the head unit before agent interactions begin. The system maintains a library of pre-prepared speech styles (different voices, tones, manners of speaking) and display configurations that can be instantly activated. When an agent needs to respond, the head unit simply switches to the pre-configured style associated with that agent, eliminating the need for real-time style generation or complex processing during interactions.
Data Source
AI summary
An agent control device capable of executing a plurality of agents, the agent control device including a processor. The processor is configured to output information from an agent that is being executed to a reporting section, and change a reporting style of the reporting section for each of the agents.