Intelligent Agent Hint System for Electronic Device Operation
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Solution Overview
Problem
Users face difficulties in understanding and effectively utilizing the functions of intelligent agents in electronic devices, leading to incorrect recognition of user inputs and unintended operations due to lack of prior knowledge and explicit recognition of the agent's capabilities.
Innovation Solution
An electronic device with a touch screen display, wireless communication circuit, microphone, speaker, and processor that stores reference sequences of states associated with operations, allowing users to input sequences that are compared to stored references to provide hints and execute intended operations through voice or touch inputs.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the electronic device provides a virtualized intelligent agent without explicit recognition, then the device complexity is reduced and operation is simplified, but the user learning curve increases and operation reliability decreases
Solution Approach 1:
The system provides feedback to users by displaying hint information that shows example voice inputs and expected operations. This feedback loop allows users to learn the intelligent agent's capabilities and usage patterns, improving operation reliability while maintaining simplicity.
Solution Approach 2:
The system performs preliminary action by pre-collecting and analyzing user inputs and device operations to generate hint information before users need it. This allows the system to proactively provide relevant usage hints that guide users on how to effectively use the intelligent agent.
2Reliability
If the electronic device collects and analyzes user inputs to generate hints, then the user learning experience is improved and operation reliability increases, but the loss of time for data processing increases
Solution Approach 1:
The system performs preliminary action by continuously collecting and analyzing user inputs in the background to generate hint information before users need it. This proactive approach allows the system to have hints ready when users interact with the intelligent agent, reducing perceived processing time.
Solution Approach 2:
The system changes parameters by adjusting the timing and triggering conditions for hint display. Hints are shown at optimal moments based on user behavior patterns, balancing the need for information with the desire to minimize interruption and processing time.
3Ease of operation
If the electronic device provides comprehensive hint information, then the ease of operation improves and user learning is enhanced, but the loss of information due to information overload increases
Solution Approach 1:
The system applies local quality by providing customized hint information tailored to each user's specific needs, behavior patterns, and context. Rather than providing generic comprehensive hints, the system delivers targeted information that is most relevant to the user's current situation, reducing information overload while maintaining ease of operation.
Data Source
AI summary
An artificial intelligence system and method are disclosed herein. The system includes a processor which implements the method, including: receiving by an input unit a first user input including a request to execute a task using at least one of the electronic device or an external device, transmitting by a wireless communication unit first data associated with the first user input to an external server, receiving a first response from the external server including information associated with at least one of the first user input and a sequence of electronic device states for performing at least a portion of the task, receiving a second user input assigning at least one of a voice command and a touch operation received by a touch screen display as the request to perform the task, and transmitting second data associated with the second user input to the external server.


