Dynamic Agent Knowledge Assessment via Work Product Analysis

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Solution Overview

Problem

Existing systems lack an efficient method to quantify and qualify knowledge across various disciplines, as they rely on centralized authority-developed tests and do not effectively measure dynamic knowledge changes or interactions between agents.

Innovation Solution

A knowledge determining system that assesses an agent's knowledge by comparing responses against an evolving reference set, using a weighting function or learned model, and combines knowledge from multiple agents to rank their expertise and suggest inquiries for growth.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If centralized authority-developed tests are used to assess knowledge, then standardization and reliability are improved, but adaptability to dynamic knowledge changes and measurement precision of actual agent knowledge deteriorate

Engineering Contradiction:

Improvestandardization of knowledge assessmentVSAvoidadaptability to dynamic knowledge changes

Core Design Contradiction:

ReliabilityVSAdaptability or versatility

Solution Approach 1:

Instead of having centralized authorities create tests and have agents take them, the system inverts the approach by having agents demonstrate knowledge through actual work products and communications, with the system automatically analyzing these to assess knowledge levels. This eliminates the need for standardized tests while capturing real, dynamic knowledge.

Inventive Principle:

Principle #13The other way round (Inversion)

Solution Approach 2:

The system enables agents to self-assess and demonstrate their knowledge through their own work products, communications, and interactions within the system. The knowledge assessment emerges organically from agent activities rather than requiring external testing authorities, making the system adaptive to individual knowledge evolution.

Inventive Principle:

Principle #25Self-service

2Ease of operation

If centralized authority-developed tests are used to assess knowledge, then ease of operation is improved, but measurement precision of dynamic knowledge changes deteriorates

Engineering Contradiction:

Improvesimplicity of knowledge assessment processVSAvoidprecision of dynamic knowledge measurement

Core Design Contradiction:

Ease of operationVSMeasurement precision

Solution Approach 1:

The system replaces the mechanical process of administering standardized tests with an automated computational system that analyzes agent work products, communications, and interactions. This substitution enables continuous, precise measurement of knowledge changes without manual intervention, maintaining ease of operation while dramatically improving measurement precision.

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system continuously monitors agent activities and provides feedback by updating knowledge assessments in real-time based on new work products and interactions. This continuous feedback loop enables precise measurement of dynamic knowledge changes while requiring minimal effort from agents, as the system automatically tracks and evaluates their contributions.

Inventive Principle:

Principle #23Feedback

3Device complexity

If traditional knowledge assessment methods are used, then device complexity is reduced, but loss of information about agent knowledge interactions increases

Engineering Contradiction:

Improvesimplicity of assessment systemVSAvoidinformation about knowledge interactions

Core Design Contradiction:

Device complexityVSLoss of information

Solution Approach 1:

The system serves multiple functions simultaneously: it manages project work, tracks communications, analyzes knowledge demonstrations, and assesses agent expertise all within a single integrated platform. This multi-functionality captures comprehensive interaction information without proportionally increasing complexity, as the same infrastructure supports multiple assessment dimensions.

Inventive Principle:

Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system merges knowledge assessment with actual work management and communication tools, combining previously separate functions into a unified system. By integrating assessment capabilities into the workflow itself, the system captures rich interaction information naturally occurring during work activities without adding separate complex assessment infrastructure.

Inventive Principle:

Principle #5Merging (Combining)

Data Source

PatentUS11537908B2Dynamic determination of agent knowledge

Publication Date: 2022.12.27 HUMAN DX LTD

AI summary

Provided are systems and methods for dynamically determining a discipline-specific knowledge value of an agent. In one example, the method may include receiving from an agent, via a computing device, a formulation of content that corresponds to an inquiry, determining a knowledge value for the agent based on one or more of the content and a property of the inquiry with respect to a dynamically defined solution to the inquiry, and storing the determined knowledge value of the agent within a storage device.