Analytics Engine for Agent Ranking and Recruitment

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Solution Overview

Problem

Insurance and financial companies face significant challenges in identifying and ranking successful agents, as current methods are inefficient and resource-intensive, leading to high costs associated with agent attrition and development.

Innovation Solution

A computer-implemented system and method using an analytics engine with a profile analyzer and attributes analyzer to identify and rank agents based on success factors and key attributes, integrating data from external and internal databases to predict and validate agent profiles, assigning weighted coefficients, and generating lists of prospective agents.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If traditional manual methods are used to identify and develop agents, then companies can provide personalized career development, but the process is time-consuming and resource-intensive with high costs

Engineering Contradiction:
Improveagent success identification accuracyVSAvoidtime for agent development
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The patent replaces manual mechanical evaluation processes with an automated computer-based system that uses algorithms and data analytics to identify successful agents and predict future success. The system automatically processes agent profiles, compares them against success criteria, and generates rankings without human intervention in the evaluation process.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system enables self-service by automatically identifying and ranking successful agents without requiring manual review. The computer-based system autonomously performs data collection, analysis, and agent identification, freeing human resources from time-consuming evaluation tasks while maintaining consistent measurement standards.

Inventive Principle:
Principle #25Self-service

2Measurement precision

If comprehensive data analysis is performed on agent profiles, then identification accuracy improves, but system complexity increases

Engineering Contradiction:
Improveagent success prediction accuracyVSAvoidanalytics system complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent segments the complex agent evaluation process into distinct modular components: data collection modules, profile analysis modules, success criteria comparison modules, and ranking generation modules. Each module handles a specific aspect of the analysis, making the overall system more manageable and easier to implement despite the comprehensive nature of the analysis.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system introduces an intermediary computer-based analytics platform that mediates between raw agent data and success identification. This intermediary system standardizes data processing and applies consistent analytical methods, reducing the complexity burden on users while maintaining high measurement precision through systematic data transformation and analysis.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Productivity

If automated systems are implemented to identify agents, then efficiency and productivity improve, but the system requires significant initial resource investment

Engineering Contradiction:
Improveagent identification throughputVSAvoidcomputational resources required
Core Design Contradiction:
ProductivityVSQuantity of substance

Solution Approach 1:

The patent employs parameter changes by adjusting the complexity and depth of data analysis based on available resources and specific evaluation needs. The system can modify analysis parameters such as data collection scope, profile detail level, and success criteria stringency to optimize the balance between productivity gains and computational resource consumption.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS10325243B1Systems and methods for identifying and ranking successful agents based on data analytics
Publication Date: 2019.06.18 MASSACHUSETTS MUTUAL LIFE INSURANCE CO
  • US10325243B1 patent drawing
  • US10325243B1 patent drawing
  • US10325243B1 patent drawing

AI summary

A system and a method for identifying and ranking agents are disclosed herein. The system includes an analytics engine which retrieves information from external and internal databases. The analytics engine uses the information retrieved from these databases, in addition to one or more success factors or key attributes, to identify and rank prospective agents. The analytics engine can also match one or more prospective agents with a general agent and provide ranking and performance assessment reports for evaluating and following up on the agent's career development.