Agentless Network Remediation via External Incident Processing
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Solution Overview
Problem
Existing network maintenance and health monitoring systems rely on agents installed on network devices to detect and remediate issues, which is not feasible for closed systems and does not consider broader network parameters in decision-making.
Innovation Solution
The system detects problematic network behavior and deploys countermeasures without an agent on the device, using a processor to provide telemetry to an external incident solution processing service, which generates remediation commands that can be executed by the network elements.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If an agent is installed on a network device to detect and remediate issues, then the ability to monitor and remediate network issues is improved, but the compatibility with closed systems deteriorates
Solution Approach 1:
The patent introduces an intermediary system (external incident solution processing system) that mediates between the monitoring needs and the closed network devices. This external system collects telemetry data from closed systems without requiring agents, processes the data to identify incidents, and generates remediation commands that are executed by the closed devices themselves, thus resolving the contradiction between monitoring capability and system compatibility
Solution Approach 2:
The patent creates a virtual copy of the monitoring and remediation functionality in an external system rather than installing physical agents on closed devices. The external incident solution processing system replicates the incident detection and remediation capabilities outside the closed system boundaries, allowing monitoring without direct device modification
2Ease of operation
If an agent is used to apply remediation on network devices, then the remediation execution capability is improved, but the system complexity and deployment difficulty increase
Solution Approach 1:
The patent extracts the agent component from the network devices and relocates it to an external incident solution processing system. By taking out the agent from each individual device and centralizing it externally, the system eliminates the complexity of installing and coordinating multiple agents across different devices while maintaining full remediation execution capability
Solution Approach 2:
The patent enables network devices to execute remediation commands autonomously based on instructions from the external system. The closed devices themselves perform the remediation actions without requiring external agents to directly manipulate them, allowing the devices to serve themselves while still receiving coordinated guidance from the external incident solution processing system
3Speed
If remediation decisions are made based only on given network device parameters, then the decision-making speed is improved, but the comprehensiveness of remediation considerations deteriorates
Solution Approach 1:
The patent merges multiple data sources and parameter types into a unified analysis framework in the external incident solution processing system. By combining telemetry data from various network devices, contextual information, and remediation history into a single comprehensive system, the patent enables fast decision-making that considers broader network parameters rather than isolated device metrics
Data Source
AI summary
Various approaches for providing network maintenance and health monitoring are discussed. In some cases, some approaches include systems, methods, and/or devices that provide for detecting problematic network behavior and deploying countermeasures in relation to the detected behavior without an agent operating on the device where the countermeasures are implemented.