Explainable AI Alert Visualization via Relevance Maps

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Solution Overview

Problem

Current artificial intelligence systems, particularly in decision-making processes like misappropriation detection, lack explainability and interpretability, leading to regulatory concerns and limited user understanding of their decision-making processes.

Innovation Solution

A system that uses a machine learning model to generate a relevance visualization map by calculating feed-forward scoring and relevance visualization, allowing for the matching and display of interaction data features with known misappropriation patterns, and incorporates neural networks with backward propagation and layer-wise relevance propagation to enhance explainability.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If machine learning models are used for misappropriation detection decisions, then detection accuracy and productivity are improved, but explainability and interpretability deteriorate

Engineering Contradiction:
Improvealert processing speedVSAvoidexplainability of decision-making process
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

The patent introduces visualization maps as an intermediary between the machine learning model and the analyst. The visualization map translates the internal decision-making process of the AI model into a visual format that shows which features contributed to the misappropriation decision, allowing analysts to understand the reasoning without slowing down automated processing

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent segments the decision-making process into visualizable components by creating a visualization map that breaks down the AI model's reasoning into individual feature contributions. This segmentation allows each feature's impact on the decision to be separately examined and understood

Inventive Principle:
Principle #1Segmentation

2Measurement precision

If complex machine learning models are deployed for pattern recognition, then detection precision is improved, but device complexity and ease of operation worsen

Engineering Contradiction:
Improvemisappropriation detection accuracyVSAvoidsystem architecture complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent creates a visual copy or representation of the model's internal state through the visualization map. This copy presents the complex decision-making process in a simplified visual format that is easier to understand and operate with, without requiring changes to the underlying complex model architecture

Inventive Principle:
Principle #26Copying

3Productivity

If AI systems make critical decisions autonomously, then productivity increases, but reliability and regulatory compliance deteriorate due to lack of explainability

Engineering Contradiction:
Improveautomated alert processing volumeVSAvoidregulatory compliance and trustworthiness
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The visualization map provides feedback to analysts about the AI model's reasoning process. This feedback loop allows analysts to verify and understand automated decisions in real-time, ensuring regulatory compliance and building trust while maintaining high automated processing volumes

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS11475363B2System and methods for alert visualization and machine learning data pattern identification for explainable AI in alert processing
Publication Date: 2022.10.18 BANK OF AMERICA CORP
  • US11475363B2 patent drawing
  • US11475363B2 patent drawing
  • US11475363B2 patent drawing

AI summary

A system for machine learning data pattern recognition for misappropriation identification is provided. The system comprises a controller configured for learning and identifying misappropriation data patterns. The controller is further configured to: receive interaction data associated with a received interaction, the interaction data comprising one or more features, wherein the one or more features are measurable characteristics of the interaction; calculate a feed-forward scoring of an input of the interaction data comprising one or more features; generate a relevance visualization map of the one or more features of the feed-forward scoring; match, using a machine learning model, the relevance visualization map of the received interaction to a visualization pattern associated with a known labeled misappropriation type, wherein the machine learning model is trained with known misappropriation data patterns; and display the relevance visualization map and the visualization pattern from the known misappropriation patterns with the known labeled misappropriation type.