AI Attrition Detection in Distributed User-Entity Networks

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Solution Overview

Problem

Distributed networks face challenges in detecting user attrition due to unresolved issues or unsatisfactory experiences, which can lead to reduced performance and resource consumption, as existing methods are time-consuming and prone to errors.

Innovation Solution

Employing artificial intelligence engines to analyze user interactions and generate real-time graphical user interfaces with indicators of potential attrition, allowing proactive engagement to prevent user attrition.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If manual methods are used to detect user attrition, then detection accuracy may be maintained through human judgment, but detection speed and timeliness deteriorate significantly

Engineering Contradiction:
Improvedetection accuracyVSAvoiddetection speed
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The patent replaces manual detection methods with an automated system comprising data collection modules, analysis modules, and prediction models that automatically process user interaction data to detect attrition signals, eliminating the time loss associated with manual analysis while maintaining detection accuracy through systematic evaluation of multiple indicators

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The patent introduces intermediate processing layers including data collection modules that gather interaction data, analysis modules that process the data, and prediction models that generate attrition assessments, creating a structured intermediary system between raw data and detection results that improves both speed and accuracy

Inventive Principle:
Principle #24Intermediary (Mediator)

2Measurement precision

If comprehensive interaction data is analyzed to improve detection accuracy, then measurement precision improves, but system complexity increases

Engineering Contradiction:
Improvedetection accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent segments the attrition detection system into distinct functional modules: data collection modules that gather interaction data, analysis modules that process the data, and prediction models that generate assessments. This segmentation allows comprehensive data analysis to be divided into manageable components, improving detection accuracy while controlling system complexity through modular design

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent creates a multi-functional system where the same modular components can handle various types of interaction data (transactions, communications, service usage) and apply multiple analysis methods, allowing comprehensive data analysis capability while reducing overall system complexity through reusable universal modules

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Loss of time

If real-time monitoring is implemented to improve detection timeliness, then detection speed improves, but resource consumption increases

Engineering Contradiction:
Improvedetection timelinessVSAvoidcomputational resource consumption
Core Design Contradiction:
Loss of timeVSUse of energy by moving object

Solution Approach 1:

The patent implements periodic analysis cycles where the system continuously monitors user interaction data and performs attrition assessments at regular intervals or triggered by specific events, enabling real-time detection capability while managing resource consumption by batching processing operations rather than continuously analyzing every data point

Inventive Principle:
Principle #19Periodic action

Solution Approach 2:

The patent pre-processes and stores user interaction data in structured formats, pre-computes baseline metrics, and prepares analysis models in advance, so that when real-time detection is needed, the system can quickly retrieve and analyze pre-prepared data without intensive computational resource consumption at the moment of detection

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS12632815B2Systems and methods for detecting attrition in a distributed network using artificial intelligence
Publication Date: 2026.05.19 BANK OF AMERICA CORP
  • US12632815B2 patent drawing
  • US12632815B2 patent drawing
  • US12632815B2 patent drawing

AI summary

Systems, computer program products, and methods are described herein for detecting attrition in a distributed network using artificial intelligence. Some embodiments are directed to a system including a first artificial intelligence engine configured to determine indicators of relationships between users and entities and a second artificial intelligence engine configured to determine statuses of relationships between the users and the entities. The system may determine, using the first artificial intelligence engine, and based on data associated with interactions between a user and an entity, a plurality of indicators of a relationship between the user and the entity. The system may determine, based on the plurality of indicators, based on the data associated with the interactions between the user and the entity, and using the second artificial intelligence engine, a status of the relationship between the user and the entity.