AI Bias Challenge Engine Using NLU Feedback Loops

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Solution Overview

Problem

Existing AI platforms struggle with identifying and mitigating human biases introduced through human interaction, which can lead to unfair outcomes in applications like hiring and credit risk analysis.

Innovation Solution

A system and method that utilizes a bias evaluation engine to inject variables into AI platforms, generate outcomes, collect feedback through NLU, and determine embedded biases, allowing for dynamic bias exploration and resolution.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If AI platforms use machine learning models to automate decision-making, then productivity and efficiency are improved, but human biases are introduced leading to unfair outcomes

Engineering Contradiction:
Improveautomation efficiencyVSAvoidhuman biases
Core Design Contradiction:
ProductivityVSObject-affected harmful factors

Solution Approach 1:

The system collects feedback from users challenging AI outcomes and uses natural language understanding to process this feedback. The bias evaluation engine then uses this feedback to identify bias factors and adjust the AI platform's behavior, creating a closed-loop system that continuously learns from user experiences to reduce biases.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The bias evaluation engine acts as an intermediary between the AI platform and users. It receives outcomes from the AI platform, processes user feedback through NLU, identifies bias factors, and mediates by adjusting the platform's operations to eliminate harmful biases while maintaining automation efficiency.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If AI platforms operate autonomously without human intervention, then productivity increases, but detecting and measuring biases becomes more difficult

Engineering Contradiction:
Improveautonomous operationVSAvoidbias detection
Core Design Contradiction:
ProductivityVSDifficulty of detecting and measuring

Solution Approach 1:

The bias evaluation engine enables the AI platform to self-monitor and self-correct for biases. By automatically collecting feedback, processing it through NLU, and identifying bias factors without requiring external human analysis, the system performs self-service bias detection while maintaining autonomous operation.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system implements automated feedback mechanisms where user challenges and outcomes are continuously collected and processed. This feedback loop enables the platform to detect biases in real-time without requiring manual auditing, allowing autonomous operation with built-in bias detection capability.

Inventive Principle:
Principle #23Feedback

3Measurement precision

If the system collects and processes user feedback through NLU, then bias detection accuracy is improved, but device complexity increases

Engineering Contradiction:
Improvebias detection accuracyVSAvoidsystem architecture
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The bias evaluation engine is designed as a multi-functional component that handles multiple tasks: collecting feedback, processing it through NLU, identifying bias factors, and adjusting platform operations. By consolidating these functions into a single engine, the system achieves high bias detection accuracy without proportionally increasing overall system complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS12481916B2Query-driven challenge of AI bias
Publication Date: 2025.11.25 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US12481916B2 patent drawing
  • US12481916B2 patent drawing
  • US12481916B2 patent drawing

AI summary

A system, program product, and method for processing challenges to potential artificial intelligence (AI) biases. The method includes injecting one or more first values associated with one or more respective variables into an AI platform, and generating, through the AI platform, one or more first outcomes. The method also includes collecting feedback with respect to the one or more outcomes, and parsing the feedback through a natural language understanding (NLU) application. The method further includes determining, subject to the parsing, one or more bias factors embedded within the AI platform.