AI Communication Content Modification for Group Session Clarity

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Group communication sessions often experience confusion and lack of clarity due to ambiguous or vague communication content, especially as the number of participants increases, leading to inefficiencies and potential miscommunication.

Innovation Solution

The implementation of artificial intelligence techniques to identify and modify communication content in real-time by processing contextual information, using conversational AI, natural language processing, and deep reinforcement learning to clarify queries and responses, and prioritize modifications based on relevance to the discussion topics, thereby improving clarity and flow.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If the number of participants in a group communication session increases, then the diversity of perspectives and information exchange increases, but confusion and lack of clarity in communication content increases

Engineering Contradiction:
Improvediversity of perspectivesVSAvoidcommunication clarity
Core Design Contradiction:
Adaptability or versatilityVSLoss of information

Solution Approach 1:

The patent introduces an AI-based intermediary system that mediates communication between participants. This system automatically analyzes communication content, identifies ambiguous portions, generates clarifying questions, and facilitates clearer exchange of ideas without requiring direct human intervention to manage the complexity of multi-party communication

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces manual communication management mechanisms with automated AI-based analysis and clarification systems. Instead of relying on human participants to manually clarify ambiguities, the system automatically detects unclear content and generates clarification prompts, substituting mechanical human effort with automated intelligent processing

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Loss of information

If manual clarification of ambiguous communication content is performed, then communication clarity improves, but time consumption and efficiency deteriorate

Engineering Contradiction:
Improvecommunication clarityVSAvoidtime consumption
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent implements a self-service mechanism where the communication system automatically identifies ambiguous content and generates clarification questions without requiring external human intervention. The AI system serves itself by autonomously analyzing communication patterns, detecting uncertainty, and prompting clarifications, thereby eliminating the need for manual clarification efforts

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent establishes a feedback loop where communication content is continuously analyzed, ambiguity is detected, clarification prompts are generated and presented to participants, and the results are fed back into the system for continuous improvement. This automated feedback mechanism ensures communication clarity without manual intervention at each step

Inventive Principle:
Principle #23Feedback

3Productivity

If automated AI techniques are used to modify communication content, then communication clarity and efficiency improve, but system complexity increases

Engineering Contradiction:
Improvecommunication efficiencyVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent implements a universal AI system that performs multiple functions within a single integrated platform: analyzing communication content, identifying ambiguity, generating clarification questions, and facilitating improved communication. This multi-functional approach consolidates what would otherwise require multiple separate systems into one unified solution, managing complexity through functional integration

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS20240330333A1Automatically modifying communication content using artificial intelligence techniques
Publication Date: 2024.10.03 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US20240330333A1 patent drawing
  • US20240330333A1 patent drawing
  • US20240330333A1 patent drawing

AI summary

Methods, systems, and computer program products for automatically modifying communication content using artificial intelligence techniques are provided herein. A computer-implemented method includes identifying one or more portions of communication content within a group communication session to be modified by processing the communication content and one or more items of contextual information associated with the group communication session; generating at least one item of modified communication content related to at least a portion of the one or more identified portions of communication content by processing the one or more identified portions of communication content using one or more artificial intelligence techniques; and performing one or more automated actions based at least in part on the at least one item of modified communication content.