AI Communication Manager for Real-Time Summarization

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Solution Overview

Problem

Current summary generators are inefficient and inaccurate, particularly in handling continuous user inputs from multiple sources like audio, video, and multimedia, and fail to generate follow-up questions in real-time.

Innovation Solution

A system for intelligent communication management that includes a processor, data interviewer, and data summarizer, utilizing artificial intelligence to collect and summarize user data from various sources, generate follow-up questions, and create a knowledge model for accurate and efficient summarization.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual data entry is used to organize holiday chronicles, then data can be stored in digital format, but the process becomes cumbersome and time-consuming with human errors

Engineering Contradiction:

Improvedata accuracyVSAvoidtime for data entry

Core Design Contradiction:

ReliabilityVSLoss of time

Solution Approach 1:

The patent replaces manual mechanical data entry with an automated AI system that uses natural language processing and machine learning to automatically organize and summarize holiday chronicles from photos and text inputs, eliminating manual typing while maintaining data accuracy through intelligent processing

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system enables self-service by automatically generating summaries and organizing data without requiring user intervention in the data entry process, allowing users to simply provide raw inputs while the AI handles the complex organization and summarization tasks

Inventive Principle:

Principle #25Self-service

2Extent of automation

If memory applications organize memories in timeline format with dictation, then data can be automatically recorded, but no summary generation is provided making it difficult for others to enjoy the content

Engineering Contradiction:

Improveautomatic recordingVSAvoidsummarized content

Core Design Contradiction:

Extent of automationVSLoss of information

Solution Approach 1:

The patent segments the processing into distinct phases: automatic recording of raw inputs, intelligent analysis and extraction of key information, and generation of condensed summaries. This segmentation allows the system to maintain comprehensive automatic recording while producing distilled summarized content that is easily consumable by others

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The AI processing system acts as an intermediary between the raw recorded memories and the final summarized output, transforming unprocessed dictation and photos into meaningful summaries that preserve essential information while making content accessible and enjoyable for family members

Inventive Principle:

Principle #24Intermediary (Mediator)

3Ease of operation

If voice assistant diary applications are used to record logs sentence by sentence, then user input is simplified, but no summary generation and no assistance for remembering information is offered

Engineering Contradiction:

Improvevoice input simplicityVSAvoidsummarized content and memory assistance

Core Design Contradiction:

Ease of operationVSLoss of information

Solution Approach 1:

The system implements feedback mechanisms where the AI analyzes recorded voice inputs, identifies gaps or interesting patterns, and generates follow-up questions to prompt users to recall additional memories. This feedback loop enhances memory retrieval while maintaining the simplicity of voice input, and simultaneously creates comprehensive summaries from the enriched data

Inventive Principle:

Principle #23Feedback

4Quantity of substance

If auto minute meeting generation platforms record entire data using audio input, then comprehensive data capture is achieved, but the process becomes cumbersome and inaccurate without voice user interface and real-time follow-up questions

Engineering Contradiction:

Improvedata capture completenessVSAvoidsummarization accuracy

Core Design Contradiction:

Quantity of substanceVSManufacturing precision

Solution Approach 1:

The patent implements dynamic processing where the system adapts its questioning and summarization approach based on the specific content being recorded. The AI dynamically generates context-relevant follow-up questions and adjusts summarization strategies in real-time, transforming static audio recording into an interactive process that enhances both completeness and accuracy of the captured data

Inventive Principle:

Principle #15Dynamics

Data Source

PatentUS11823074B2Intelligent communication manager and summarizer

Publication Date: 2023.11.21 ACCENTURE GLOBAL SOLUTIONS LTD

AI summary

Examples of a system for intelligent communication management for content summarization are provided. In an example, the system receives a summary generation requirement. The system establishes a question database for generation a set of questions for a user corresponding to the summary generation requirement. The system implements an artificial intelligence component to sort the answers obtained from the question and generates a user-specific knowledge database. The system may use the user-specific knowledge model for generation of further questions for the user. The system may assist a user with collecting information in a conversational manner mode and to automatically produce intelligible deliverables. The system may accept multiple modes of input while collecting information from a user. The system may be used for an automatic summary generation for customer service conversations, interviews, conferences and presentations, a person's holiday chronicles, and the like. The system may be used for generating minutes for meetings.