AI Document Processor Using Segmented ML Models for Contextual Extraction

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Solution Overview

Problem

Current AI and machine learning technologies struggle with tasks requiring contextual understanding and complex communication, leading to inefficiencies in processing documents with structured and unstructured data, especially in automating processes like insurance claims and inventory management.

Innovation Solution

An AI-based document processing system utilizing multiple machine learning models trained on labeled data to extract responsive data, which preprocesses requests, identifies tasks, and generates outputs based on guidelines, ensuring accurate data extraction and automation of document processing tasks.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Extent of automation

If traditional AI and machine learning technologies are used for document processing, then automation capability is improved, but accuracy in tasks requiring contextual understanding deteriorates

Engineering Contradiction:
Improveautomation capabilityVSAvoidaccuracy in contextual understanding
Core Design Contradiction:
Extent of automationVSMeasurement precision

Solution Approach 1:

The system segments document processing into distinct stages: optical character recognition (OCR) to convert images to text, natural language processing (NLP) to extract meaningful information, and machine learning classification to categorize documents. This segmentation allows each component to specialize, improving overall accuracy while maintaining automation.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces intermediary components between raw document input and final processing decisions, including preprocessing modules that clean and normalize data, and postprocessing modules that refine extracted information. These intermediaries bridge the gap between automated processing and contextual accuracy by adding layers of validation and refinement.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Measurement precision

If multiple processing stages are implemented to improve accuracy, then data extraction precision is improved, but system complexity increases

Engineering Contradiction:
Improvedata extraction accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system employs universal components that perform multiple functions. For example, the NLP module simultaneously handles text extraction, entity recognition, and relationship mapping. The machine learning classifier serves both as a document categorizer and a quality filter. This multi-functionality reduces overall system complexity while maintaining high extraction accuracy.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system performs preliminary actions in the form of preprocessing steps before main processing. Documents are preprocessed to normalize formatting, remove artifacts, and extract basic metadata before entering the main processing pipeline. This preliminary action simplifies subsequent processing stages by presenting cleaner, more standardized input data.

Inventive Principle:
Principle #10Preliminary action

3Productivity

If traditional automation is applied to complex tasks, then efficiency of repetitive tasks is improved, but performance on complex tasks requiring contextual understanding deteriorates

Engineering Contradiction:
Improveefficiency of repetitive tasksVSAvoidperformance on complex tasks
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The system incorporates feedback mechanisms where processing results are continuously evaluated and used to refine future processing. Confidence scores from machine learning models trigger feedback loops that determine whether additional verification is needed. This feedback ensures high reliability for complex tasks while maintaining efficiency for straightforward repetitive tasks through adaptive decision-making.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system applies partial automation selectively based on task complexity. For simple repetitive tasks, full automation is applied to maximize efficiency. For complex tasks requiring contextual understanding, the system applies automation partially, using AI for information extraction but retaining human review for final validation. This selective approach optimizes the balance between efficiency and reliability.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS11562143B2Artificial intelligence (AI) based document processor
Publication Date: 2023.01.24 ACCENTURE GLOBAL SOLUTIONS LTD
  • US11562143B2 patent drawing
  • US11562143B2 patent drawing
  • US11562143B2 patent drawing

AI summary

An Artificial Intelligence (AI) based document processing system receives a request including one or more of a message and documents related to a process to be automatically executed. A process identifier is extracted and used for retrieving guidelines for the automatic execution of the document processing task. Machine Learning (ML) models, each corresponding to a guideline, are used to extract data responsive to the guidelines. Based on the responsive data meeting the approval threshold and the automatic document processing task executed, one or more of a recommendation to accept or reject the request, and a corresponding letter can be automatically generated.