AI Feedback Mechanism for User Intention Confirmation
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Solution Overview
Problem
Electronic devices lack the capability to provide feedback confirming the exact intention of a user during interactive AI services, leading to potential unintentional access to important user information, especially in critical transaction phases.
Innovation Solution
An electronic device with an input/output interface for dialogic interaction and a processor that monitors the service process to detect entry to a predetermined phase, outputting feedback alerts to the user, including visual, auditory, or tactile elements, to confirm their intention.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If speech recognition technology is used to enable interactive AI services, then user convenience and service functionality are improved, but user intention confirmation and transaction safety deteriorate
Solution Approach 1:
The patent implements a feedback mechanism that provides auditory and visual signals to users during critical transaction phases. The system monitors service execution and delivers feedback information (e.g., 'final phase detected', 'transaction about to complete') through sound outputs and display screens, enabling users to confirm their intentions before irreversible actions occur. This resolves the contradiction by maintaining ease of speech-based operation while adding safety through intention confirmation feedback.
2Productivity
If the electronic device processes transactions automatically without interruption, then service efficiency and productivity are improved, but user awareness and intention confirmation deteriorate
Solution Approach 1:
The patent applies preliminary action by detecting critical phases (e.g., final transaction phase) before the actual transaction completes and providing advance warning to the user. The system monitors service progression, identifies when a transaction is approaching completion, and delivers feedback information beforehand (e.g., 'final phase detected'). This allows users to review and confirm their intentions without interrupting the overall service flow, thus maintaining productivity while preventing loss of user awareness.
3Adaptability or versatility
If speech interaction continues throughout the service process, then user engagement and service completeness are improved, but user distraction and unintentional access deteriorate
Solution Approach 1:
The patent introduces an intermediary monitoring mechanism that sits between the speech interaction system and the transaction execution system. This intermediary monitors the service process, detects critical phases, and inserts feedback warnings at appropriate moments. The intermediary ensures service completeness by allowing continuous speech interaction while preventing harmful effects (unintentional access) by alerting users before critical actions occur, such as information deletion or large transactions.
Data Source
AI summary
A method and an apparatus for providing feedback for confirming a user's intention during an interactive artificial intelligence (AI) service (e.g., a virtual secretary service and a virtual friend service) is provided by an electronic device. The electronic device includes an input/output interface for a dialogic interaction with a user and at least one processor configured to control to execute a service based on the dialogic interaction with the user, monitor a process during the service, detect entry to a predetermined phase based on a result of the monitoring, and output at least one feedback alerting the user to the predetermined phase. Other embodiments are possible.