AI Intent Confirmation for Resource Credential Removal
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Solution Overview
Problem
Existing systems lack the ability to intelligently determine the intent of a resource provider when removing resource event devices from a network location, leading to inefficient or inappropriate actions.
Innovation Solution
Implementing Artificial Intelligence (AI) to analyze historical data of the resource provider to identify probable intent and confirm it through queries, followed by performing actions based on the determined intent, such as canceling recurring events, replacing devices, or removing credentials.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If AI analysis and query confirmation are implemented to determine provider intent, then action appropriateness is improved, but system complexity increases
Solution Approach 1:
The system performs preliminary AI analysis of historical data and sends query messages to the resource recipient before executing the removal action. This preliminary investigation step allows the system to confirm the provider's true intent (whether they want to remove the device or replace it) before taking irreversible action, thereby improving reliability without requiring complete system redesign
Solution Approach 2:
The system introduces an intermediary query confirmation mechanism between the resource provider's removal request and the actual credential removal. The query message acts as a mediator that communicates with the resource recipient to verify intent, preventing premature or incorrect removal actions while maintaining a manageable system architecture
2Measurement precision
If query messages are sent to confirm provider intent, then action accuracy is improved, but processing time increases
Solution Approach 1:
The system applies partial action by sending query messages only when there is ambiguity about the provider's intent. If the AI analysis clearly determines the intent (e.g., explicit replacement specification), the system proceeds directly without queries, thus avoiding unnecessary time delays while maintaining high accuracy when uncertainty exists
3Ease of operation
If the system presents replacement options to the resource recipient, then user satisfaction is improved, but device complexity increases
Solution Approach 1:
The system enables self-service by allowing the resource recipient to view and select from available replacement resource event devices from the same resource holding entity. The recipient can independently complete the replacement process without requiring additional manual intervention from the provider or complex system configuration, improving ease of operation while keeping the system architecture relatively simple
Data Source
AI summary
Intelligently determination of intent of a resource provider when attempting to delete a resource event device, specifically, the resource event credentials associated with the resource event device, from a network location. Intent is determined by implementing Artificial Intelligence (AI) to analyze the resource provider's historical data to determine a probable/possible intent and, in response, queries are presented to the resource provider that attempt to confirm the probable/possible intent as the actual intent. In response to determining the intent, the invention is configured to perform one or more actions that are based on the determined intent.